I have placed an order twice online for delivery and I have been very disappointed. The first time my order was all mixed up and I was missing some of my order. I figured I would let it go and I decided to give it another try but unfortunately I wasn’t given my full order so I decided to file a complaint. Which I wasn’t happy with their response as I was given an apology but wasn’t even offered a refund for the items I didn’t receive so I’m not going to recommend subway and I will say that it’s a disappointment that customer service has went down hill in our world today. I understand mistakes happen however simply refunding what I did not receive would have taken care of this but that wasn’t an option I was given.
Atmosphere: 1
Food: 1
Service: 1
Lindberg Bailey
Most people in there is nice tho always one person cutting my sub short I make mention an is ignored well corparationwant Ignore
Amanda Greer
Always a favorite. Clean place to eat and very friendly staff members.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Philly 630 Cals, Baked Lay's Original, Cold Cut Combo, Cheesy Garlic Steak, Cookies
TheGrouch79
It's getting very hard to pay $14.00 for a wrap that's not even a 12 inch sandwich.
Atmosphere: 3
Food: 3
Service: 3
Randy Thomas
We order on the app and pick it up
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo, Cookies
CJ Slater
Had an awesome meal with my beloved
Atmosphere: 5
Food: 5
Service: 5
Russell Herrin
Young man at the register was very rude would not help was picking up an online order asked what chips and drinks was on. The order. Employee said it is on the receipt and walked away.
Service: 1
Beth Rice
Very good service, food was great, and staff was so polite!
Atmosphere: 5
Food: 5
Service: 5
Z Mos
I had to wait over 30 minutes for a curbside pickup.
Atmosphere: 1
Food: 1
Service: 1
Cici Mora
Employees where nice friendly some where paying attention but some where not questions where asked Multiple times. But the order was currently. Other then that everything was fresh. Yes I will return & use eye contact when
I went to the one in Decherd. I ordered delivery from the app. I got two footlongs and both hwas supposed to be double meat ($3 extra A PIECE) my order was $36 and when I got it neither sandwich had double meat. When I called a woman answered and proceeded to tell me that I had to get ahold of door dash for a refund when I did not order through door dash but through the app. She tried to tell me she couldn't do anything about it and had to call back later to speak to a manager. I have not touched my food and will be calling back. I wouldn't complain but I decided to go extra & then get ripped off. Very unsatisfied customer at the moment.
Food: 4
Service: 1
Recommended dishes: Baked Lay
Carolyn Childers
It was awesome, I love subway, they have a verity of delicious sandwiches. And they're always fresh. Keep up the good work.
Atmosphere: 5
Food: 5
Service: 5
Southern Prepper
Changing my review to 4 stars.
holly tate
Went here and got a sub! The food and service was great! If you need really good food visit here and don’t forget to get a cookie!
I have placed an order twice online for delivery and I have been very disappointed. The first time my order was all mixed up and I was missing some of my order. I figured I would let it go and I decided to give it another try but unfortunately I wasn’t given my full order so I decided to file a complaint. Which I wasn’t happy with their response as I was given an apology but wasn’t even offered a refund for the items I didn’t receive so I’m not going to recommend subway and I will say that it’s a disappointment that customer service has went down hill in our world today. I understand mistakes happen however simply refunding what I did not receive would have taken care of this but that wasn’t an option I was given.
Atmosphere: 1
Food: 1
Service: 1
Most people in there is nice tho always one person cutting my sub short I make mention an is ignored well corparationwant Ignore
Always a favorite. Clean place to eat and very friendly staff members.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Philly 630 Cals, Baked Lay's Original, Cold Cut Combo, Cheesy Garlic Steak, Cookies
It's getting very hard to pay $14.00 for a wrap that's not even a 12 inch sandwich.
Atmosphere: 3
Food: 3
Service: 3
We order on the app and pick it up
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo, Cookies
Had an awesome meal with my beloved
Atmosphere: 5
Food: 5
Service: 5
Young man at the register was very rude would not help was picking up an online order asked what chips and drinks was on. The order. Employee said it is on the receipt and walked away.
Service: 1
Very good service, food was great, and staff was so polite!
Atmosphere: 5
Food: 5
Service: 5
I had to wait over 30 minutes for a curbside pickup.
Atmosphere: 1
Food: 1
Service: 1
Employees where nice friendly some where paying attention but some where not questions where asked Multiple times. But the order was currently. Other then that everything was fresh. Yes I will return & use eye contact when
Atmosphere: 5
Food: 5
Service: 4
Restaurantji Recommends
Every. Things. I. Had. On. My. Sandwich. Was.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sweet Onion Chicken Teriyaki
I went to the one in Decherd. I ordered delivery from the app. I got two footlongs and both hwas supposed to be double meat ($3 extra A PIECE) my order was $36 and when I got it neither sandwich had double meat. When I called a woman answered and proceeded to tell me that I had to get ahold of door dash for a refund when I did not order through door dash but through the app. She tried to tell me she couldn't do anything about it and had to call back later to speak to a manager. I have not touched my food and will be calling back. I wouldn't complain but I decided to go extra & then get ripped off. Very unsatisfied customer at the moment.
Food: 4
Service: 1
Recommended dishes: Baked Lay
It was awesome, I love subway, they have a verity of delicious sandwiches. And they're always fresh. Keep up the good work.
Atmosphere: 5
Food: 5
Service: 5
Changing my review to 4 stars.
Went here and got a sub! The food and service was great! If you need really good food visit here and don’t forget to get a cookie!
Atmosphere: 5
Food: 5
Service: 5
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