McDonald's
111 Mathis Dr, Dickson
(615) 446-5742
Recent Reviews
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The girl at the second window had an attitude and the one at the first window gave us a dirty look might I add they couldn’t even stir my coffee so the sugar was just stuck at the bottom like if you don’t like your job quit and go somewhere else don’t take it out on everyone else
Food: 2
Service: 1
Proof they use temperature abused meat.
Atmosphere: 1
Food: 1
Service: 1
This mcdonalds is always very clean, which is surprising in some fast food chains. They have two drive thrus which makes it more fast and efficient. They accept mobile orders at the drive thru. The customer service is very good!
This is the most shittiest McDonald’s there is I’ve never had been treated this horribly by a staff member from here the food tastes awful and everywhere u look it’s dirty and nasty
Atmosphere: 1
Food: 2
Service: 1
Fast service and friendly staff. Food was fresh and delicious.
Worst fast food place I have ever been to. We were having a family shopping night & stopped for a drink & snack, waited in the drive through for a while. Went to order told them we had 2 different orders & told us to go ahead with our first. We ordered & we said that’s it for the First, then the lady told us to go ahead with our 2nd started ordering & she was taking the other lanes order. She clicked back to us after 2 different cars orders was taken & said pull up. We said did you get our 2nd order & she said you will have to go around again for a second order. Help me understand. This is ridiculous especially after we waited a while.
Atmosphere: 1
Food: 1
Service: 1
ba da da da da...I'm not Lovin it. Mobile order steak & egg Mcmuffin, Iced coffee, and hash brown with ketchup packet. Picked up order after confirming mobile ID with employee and got an iced coffee (no straw) and a chicken Mcgriddle with hash brown (no codiments). Pitiful!
They continuely put my order in Togo bags regardless of the fact that I order for dine in. No worries though. They don't do their jobs right. I'll continue to leave my Togo bag trash on the table. They'll either work to make a fully correct order (wash and use trays for dine in) or work to pick up the trash AND table tents they always leave a the table every time. Both Dickson locations are like this. Except the one by the interstate also sales subpar/old food.
Atmosphere: 3
Food: 3
Service: 1
Food is old and you will always be waiting upwards to 20 - 30 mins for something that is room temp at best. This place is more expensive than other McDonalds and twice the wait. Writing this while waiting for one happy meal for about 25 mins in curbside and still waiting.
Atmosphere: 1
Food: 1
Service: 1
Ordered water and a DrPepper drink, thankfully no ice, as I sat in line behind 2 cars for at least 15 minutes and the one car ahead of me had 2 bags and a drink. If it takes this long you should move them to a parking area and let people with drink orders get it n go. Must be a franchise because the food is more expensive too.
Service: 2
Restaurantji Recommends
Food was mid but another of nice people
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Cheeseburger, Chicken Mcnuggets, World Famous Fries
Food is always old, everybody can tell when something’s been sitting there forever , The only time I get fresh food is if I go after 11 o’clock at night. There is this one new gentleman that works And runs the night crew he knows what he’s doing, I’ve been going to this McDonald’s for eight years and the last two years has been terrible, Almost always the order is never right, If you ask for extra sauce at the speaker, go ahead and know you’re gonna have to ask again At the window, you will always have to check your bags Because they still probably forgot the sauce again, I wish just one time I would get hot fries just once but I know that will never happen unless I go after 11 o’clock at night. We the people in Dickson do not mind long lines as long as the food is fresh. Everybody works hard for the money they spend and when we’re spending our money on food, all we ask is that it’s somewhat fresh but this is 30 minutes plus old and there’s no way you can convince me otherwise. Everybody there is super nice and I’ve never had a problem with that but I don’t go there for nice people, I go there to Get something to eat. Something really has to start changing here, this is not one bad experience and now I’m reviewing…….. this is every single time.
Atmosphere: 1
Food: 1
Service: 1
Everytime I order on door dash or even go through the drive thru, somehow my order is never right, there’s never any ice in my drinks, food is always cold. When you call to say something , they are rude and hang up. Poor management. The GM needs to make some changes.
Atmosphere: 1
Food: 1
Service: 1
I haven't ordered breakfast here in over 6mths because of how poor the morning service is. I was the first car in line with a mobile order. It took over 20 mins and made me late to work. Once again ordered this morning and now I er 15mins in the drive thru and gonna be late to work again. I'm done with this place. Ridiculous, you know it's gonna be busy at 6-7am.
Atmosphere: 1
Food: 3
Service: 1
June 28th 2025. This store smelled soooooo terrible I had to walk out. Like rotten eggs.
Update November 17th it STILL smelled. Absolutely terrible.
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