McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
1005 E Christi Dr, Dickson
(615) 441-1470
About McDonald's
Customers' Favorites
McDonald's Reviews
Please instill, in your employee's, that it is ok to double check the bag against the receipt to make sure that the customer is receiving the correct product.... so I don't have to do it and come back.... or just accept it again and go to my morning customer meeting and apologize. OR, I go to Sonic and get bad service there as well. My customer wants Your food so I am obliged to get it. This store is the one on my way. The young man that normally takes my order is a great drive...read full review
In my entire 63 years of dining at McDonald’s, Store #12420 in Dickson, TN earns my award of WORST McDonalds I have ever visited. I knew I should have left when I saw how much trash was just lying around in the parking lot. Walked inside, floor is sticky, and all I hear is arguing behind the counter and in the kitchen. I also see two customers come in from drive-through due to their orders not being correct. I place my order, go to the drink station and it is also a mess and...read full review
Service is very slow. Employees sleeping in the booths. Trash all over the place inside and out. This place is just nasty in general.
Likely the only reasons why this place is still open is they are right off of I40 and that the health department hasn’t paid them a surprise visit.
Ratings
Menu
Hours
| Monday | 5AM - 11PM |
| Tuesday | 5AM - 11PM |
| Wednesday | 5AM - 11PM |
| Thursday | 5AM - 11PM |
| Friday | 5AM - 11PM |
| Saturday | 5AM - 11PM |
| Sunday | 5AM - 11PM |
McDonald's is a clean and well-maintained restaurant. The staff handles orders and food delivery, and the drive-thru service is efficient. Some employees are too busy chatting instead of taking orders, which can lead to a long wait time. The food is generally fine. The staff wasn't very friendly and acted like customers were bothering them. However, there are positive notes, such as staff being accommodating to children and elderly customers, taking extra time to ensure proper orders. Customers have noted that ordering through the kiosk or app can sometimes take more time and attention. The seating area can be cluttered and unclean at times, possibly due to a lack of employees. Overall, it is a typical location, with some areas for improvement in service and cleanliness.