I've been to this location twice. Both times they are so very slow and I am not going during their peek rush hours. The food is fine. Maybe they just need a little more help.
Food: 3
Service: 3
D. Reeves-Merrill
Utilize the drive thru frequently because I have a high school teenager. Needless to say our order is almost always wrong. Cook out next door seems like a better option. I live 39 minutes away and I'm over this
Atmosphere: 2
Food: 1
Service: 1
Rebecca Lynch
Just not like it used to be. And since they are located at the Interstate, why aren't they open all night like the other Dickson location??!!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: French Fries, Cheeseburger, Burger, Big Mac, Hamburger
Zach Waller
If there was an option for 0 stars I would.
nagaraju kotti
I had a disappointing experience at this McDonald's location. The staff was too busy chatting instead of taking orders, which led to an unnecessarily long wait time. When I finally received my Crispy Deluxe Sandwich, it was not packed properly, making it messy and inconvenient to eat. This level of service is unacceptable, and I hope the management takes steps to improve efficiency and customer care. Definitely not the experience I expected from McDonald's.
Atmosphere: 5
Food: 3
Service: 2
XxWilly WonkaxX
Horrible service and food is mediocre at best
Atmosphere: 3
Food: 1
Service: 1
M B
Was closed at 3am wednesday.
Kana
I was just here. For some reason, no one answered when I arrived at the order point. But there were staff inside. There was another car on the next line and they took the order. I don’t understand what’s so funny?!
Please instill, in your employee's, that it is ok to double check the bag against the receipt to make sure that the customer is receiving the correct product.... so I don't have to do it and come back.... or just accept it again and go to my morning customer meeting and apologize. OR, I go to Sonic and get bad service there as well. My customer wants Your food so I am obliged to get it. This store is the one on my way. The young man that normally takes my order is a great drive through person. The people at the window are nice and friendly. The issue is with the little mistakes that should only happen once in awhile, after all, we are only human. I have "complained" many times and I guess this post is only to make myself feel better. But, you could, as one of the largest companies in the world, let them know it is ok to take an extra second to "get it right".
Racheal Mangrum
Took forever for some to take my order then even longer for my food
Atmosphere: 3
Food: 5
Service: 2
Spencer Florence Nicholai Putty
This is NOT 24 hours! They were closed at 11:00 PM. FIX YOUR HOURS!
Atmosphere: 1
Food: 1
Service: 1
Carol Hansen
The food was good and fresh, the staff were all so pleasant and very helpful. They cared about thier job!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Big Mac
Lexi Panda
Went for breakfast twice now and every time I've asked for 2 hashbrowns I've only received 1 and the first time I decided to not go back but second time I did. Please always check your bags before leaving. It's a reoccurring problem for me.
It's McDonald's...... Meh.
Atmosphere: 4
Food: 4
Service: 4
Not open 24 hours
Service: 1
I've been to this location twice. Both times they are so very slow and I am not going during their peek rush hours. The food is fine. Maybe they just need a little more help.
Food: 3
Service: 3
Utilize the drive thru frequently because I have a high school teenager. Needless to say our order is almost always wrong. Cook out next door seems like a better option. I live 39 minutes away and I'm over this
Atmosphere: 2
Food: 1
Service: 1
Just not like it used to be. And since they are located at the Interstate, why aren't they open all night like the other Dickson location??!!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: French Fries, Cheeseburger, Burger, Big Mac, Hamburger
If there was an option for 0 stars I would.
I had a disappointing experience at this McDonald's location. The staff was too busy chatting instead of taking orders, which led to an unnecessarily long wait time. When I finally received my Crispy Deluxe Sandwich, it was not packed properly, making it messy and inconvenient to eat. This level of service is unacceptable, and I hope the management takes steps to improve efficiency and customer care. Definitely not the experience I expected from McDonald's.
Atmosphere: 5
Food: 3
Service: 2
Horrible service and food is mediocre at best
Atmosphere: 3
Food: 1
Service: 1
Was closed at 3am wednesday.
I was just here. For some reason, no one answered when I arrived at the order point. But there were staff inside. There was another car on the next line and they took the order. I don’t understand what’s so funny?!
Restaurantji Recommends
Please instill, in your employee's, that it is ok to double check the bag against the receipt to make sure that the customer is receiving the correct product.... so I don't have to do it and come back.... or just accept it again and go to my morning customer meeting and apologize. OR, I go to Sonic and get bad service there as well. My customer wants Your food so I am obliged to get it. This store is the one on my way. The young man that normally takes my order is a great drive through person. The people at the window are nice and friendly. The issue is with the little mistakes that should only happen once in awhile, after all, we are only human. I have "complained" many times and I guess this post is only to make myself feel better. But, you could, as one of the largest companies in the world, let them know it is ok to take an extra second to "get it right".
Took forever for some to take my order then even longer for my food
Atmosphere: 3
Food: 5
Service: 2
This is NOT 24 hours! They were closed at 11:00 PM. FIX YOUR HOURS!
Atmosphere: 1
Food: 1
Service: 1
The food was good and fresh, the staff were all so pleasant and very helpful. They cared about thier job!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Big Mac
Went for breakfast twice now and every time I've asked for 2 hashbrowns I've only received 1 and the first time I decided to not go back but second time I did. Please always check your bags before leaving. It's a reoccurring problem for me.
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