Papa Johns Pizza
12 Mathis Dr, Dickson
(615) 441-3232
Recent Reviews
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They can't even answer the phone worth anything I sat my phone on ringing for 30mins not 1 single answer they suck
Atmosphere: 1
Food: 5
Service: 1
Ordered in line 45 minutes after delivery time pizza still hadn’t arrived. Called and was told it was waiting on me there. I said it was supposed to be to be delivered. He said he didn’t have a driver. I asked why he didn’t let me know. He said he couldn’t control door dash. And didn’t have my info to call. The did refund my money and make me a fresh pizza. However he was rude and obnoxious. Other customers came in I stepped back to wait. He continued to rant and tell me it wasn’t his fault. He has had not training in customer service.
Atmosphere: 1
Food: 2
Service: 1
I ordered original crust which is not flat and hard. They did not even taste like it used to. They also forgot to cut 2 of the 3 pizzas. It is mid day and they was not busy on a Monday.
Food: 1
Good food just slow service
Atmosphere: 3
Food: 5
Service: 2
20+ minutes to pick up a door dash & employees were rude. Did not acknowledge anyone in the store for several minutes
43.00 dollars for one large pizza and garlic knots. We used a coupon for 19 dollars and they still charged us full price. The pizza was not good either. The crust was like eating shoe leather. The garlic knots were not garlic knots just dough. They were not seasoned with anything. If I could have given a half a star I would have. Worst Papa John's I've ever ate at. Would definitely recommend going to one of the other pizza places in Dickson. This Papa John's is horrible.
Atmosphere: 1
Food: 1
Service: 1
THEY DIDN’T CUT THE
Atmosphere: 3
Food: 3
Service: 3
Worst papa johns we have had across the country. Ingredients paid extra for double and barely got any absolutely no sauce. We have very consistent papa johns so I will eat papa johns again. But this was par for the course for this area which is completely eat up with homelessness and drugs and it's seen everywhere and shows for what we experienced at all 4 restaurants we experienced here on our 3 day visit very sad.
Service: 3
This is literally the world’s worst papa John’s. I would be ashamed to be the franchise owner of this location. 4 out of my last 5 orders have been wrong or missing items. This location has single handedly made me despise papa John’s with a burning passion.
I’ve lived my life this far under the conclusion that any pizza is a good pizza, I’m not a picky eater- but tonight I was finally proven wrong.
My husband ordered extra sauce, just his preference and ours had slim to none. It was so, so dry. Being a levelheaded couple we simply called to inform the staff that our food was wrong, just as you’d do at any restaurant, and after explaining Alisha, the employee who answered, she responded with “ok” followed after by a lengthy silence. My husband and I simply looked at each other like… uh… and I spoke up like “we would like another made and corrected one would hope” and she said “I was just replying ok to your complaint.” At this point, we’re not going to fight about pizza, so we hung up. We could tell she had an awful attitude and that just makes the whole situation awkward. Who wants to go back to pick up their corrected order when that’s the interaction you’re looking forward to. Our mistake? Being a customer. I guess that won’t happen again. What a shame.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Absolutely terrible delivery, pizza looks like it was thrown in the floor of the ladies car and stepped
UPDATE EDIT:spoke with manager and he was as upset is I was. This is on DOOR DASH, when they don't have enough drivers it automatically goes to door dash which hire anyone with a pulse. Manager made it right and have no more issues with them,door dash however is a different story. I'm implore all to never use the door dash service
Atmosphere: 3
Food: 3
Service: 3
The pizza was fantastic. It was so hot, fresh, and tasty. The staff was wonderful, helpful, and friendly. Can't wait to order another pizza!
Atmosphere: 5
Food: 5
Service: 5
Had some issues with my delivery when i got the wrong order called the store talked to Martin the store manager and he remade my order and was very polite and professional 10/10 Martin deserves a raise
Atmosphere: 5
Food: 4
Service: 5
10/10 super friendly staff and the food and absolutely amazing the papadias are fantastic and really filling
Atmosphere: 5
Food: 5
Service: 5
Our favorite take out pizza.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Meat Lovers Pizza
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