I called to ask a simple question: Do you accept debit or credit cards? You know — the two most common forms of payment in existence for the last three decades.
Instead of a straight answer, I got hung up on the moment I mentioned reading reviews. I wasn't complaining. I wasn't rude. I was doing what any responsible customer does before spending money: verifying whether the business operates in the current century.
So, to clarify for future patrons:
Cash or check only.
No cards, no apologies, no professionalism.
It's a bold strategy in an age where even vending machines take Apple Pay. But I suppose when you’re that confident in your product, customer experience becomes optional.
I didn’t get to try the pizza — not because I didn’t want to, but because I made the mistake of expecting a baseline level of courtesy and modernity. That’s on me.
Atmosphere: 1
Food: 1
Service: 1
Renee Tinin
Great food and people
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large
Dorothy Davis
Was charged too much. Didn't notice until the next day. I live quite a long way from restaurant, so maybe I'll ask abt it another time. Food is Fabulous tho. 👌
Atmosphere: 5
Food: 5
Service: 5
Sandy Smith
The pizza was DELICIOUS 😋
Food: 5
Service: 5
Rodney Smith
Best place for pizza and awesome service.
Atmosphere: 5
Food: 5
Service: 5
Andrea Yates
Totally disappointed. It's my dad's birthday and all he wanted was lasagna. we have never been here and wanted to try it out. purchased the dinner lasagna and when we took it out to the car and looked it was a small container, and it wasn't even half way full! Looks like two bites. Went back in to ask if there was a mix up, because we ordered the dinner size and they said that it was the right one. we paid $10 and got about two bites of lasagna. I was totally ripped off and will NEVER go back and never recommend anyone to go there.
chris Oliphant
Great food
Atmosphere: 5
Food: 5
Service: 5
Tracy Martin
Really nice lady
Atmosphere: 2
Food: 4
Service: 5
jerre smithson
I can't rate the food because it never came. I've eaten at several Sir Pizza locations, most are very good, but this place is just awful. They don't take card payment, only cash or checks, which I guess isn't a big deal if you know in advance, but I didn't. I usually don't carry much cash, but I did have cash on this occasion. When we walked in the guy behind the bar asked if we wanted to see a menu. I thought that was kind of strange, but being a longtime patron of different Sir Pizza locations over the years, I knew what I wanted anyway, but had it been my first time, a menu would have been nice to see. He took our order and said we could sit anywhere we liked. There were two or three tables available, and three empty booths. Only problem was that only one of the tables had been cleared, the others still had dirty dishes and glasses from the previous diners, so we took the only one that had been cleared, near the back. After waiting 35 minutes, the young man that took our order came the the table, brought plates and napkins and assured us we hadn't been forgotten, "way back here", as he put it. We could see the pizza oven from our table and noticed that the man preparing the pizzas was constantly opening the oven, every minute or so, and reaching in with his bare hand and lifting the edge of the pizzas to check on the crust. I could even tell from way in the back they weren't getting done, I assume from the oven losing it's heat from being opened so frequently. I'll wrap it up now, after another 35 minutes, my wife and I left and called Paul's Pizza Palace in White Bluff and picked it up 20 minutes later.
Best Sir Pizza in my area! Last night's pizza was beautifully made and wonderfully cooked, just absolutely PERFECT! Thank you, Debbie for you and your teams hard work!! ❤️ ?
Atmosphere: 5
Food: 5
Service: 5
Ronda Hall
It was Wonderful, Service was great and the pizza is always Awesome.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad Bar with Pizza or Dine-In 1 Trip
Bryan Gunter
Tasty, thin crust, lots of toppings. Will be back!
Atmosphere: 4
Food: 4
Service: 5
edward townsend
Ate there once it was very good. But never know when it's going to be open!
Atmosphere: 3
Food: 5
Service: 4
Shelby Rye
Best pizza and owner in Dickson - bar none - she is the best with the best pizza!!!!!
Good food.
Atmosphere: 4
Food: 5
Service: 4
I called to ask a simple question: Do you accept debit or credit cards? You know — the two most common forms of payment in existence for the last three decades.
Instead of a straight answer, I got hung up on the moment I mentioned reading reviews. I wasn't complaining. I wasn't rude. I was doing what any responsible customer does before spending money: verifying whether the business operates in the current century.
So, to clarify for future patrons:
Cash or check only.
No cards, no apologies, no professionalism.
It's a bold strategy in an age where even vending machines take Apple Pay. But I suppose when you’re that confident in your product, customer experience becomes optional.
I didn’t get to try the pizza — not because I didn’t want to, but because I made the mistake of expecting a baseline level of courtesy and modernity. That’s on me.
Atmosphere: 1
Food: 1
Service: 1
Great food and people
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large
Was charged too much.
Didn't notice until the next day. I live quite a long way from restaurant, so maybe I'll ask abt it another time.
Food is Fabulous tho. 👌
Atmosphere: 5
Food: 5
Service: 5
The pizza was DELICIOUS 😋
Food: 5
Service: 5
Best place for pizza and awesome service.
Atmosphere: 5
Food: 5
Service: 5
Totally disappointed. It's my dad's birthday and all he wanted was lasagna. we have never been here and wanted to try it out. purchased the dinner lasagna and when we took it out to the car and looked it was a small container, and it wasn't even half way full! Looks like two bites. Went back in to ask if there was a mix up, because we ordered the dinner size and they said that it was the right one. we paid $10 and got about two bites of lasagna. I was totally ripped off and will NEVER go back and never recommend anyone to go there.
Great food
Atmosphere: 5
Food: 5
Service: 5
Really nice lady
Atmosphere: 2
Food: 4
Service: 5
I can't rate the food because it never came. I've eaten at several Sir Pizza locations, most are very good, but this place is just awful. They don't take card payment, only cash or checks, which I guess isn't a big deal if you know in advance, but I didn't. I usually don't carry much cash, but I did have cash on this occasion. When we walked in the guy behind the bar asked if we wanted to see a menu. I thought that was kind of strange, but being a longtime patron of different Sir Pizza locations over the years, I knew what I wanted anyway, but had it been my first time, a menu would have been nice to see. He took our order and said we could sit anywhere we liked. There were two or three tables available, and three empty booths. Only problem was that only one of the tables had been cleared, the others still had dirty dishes and glasses from the previous diners, so we took the only one that had been cleared, near the back. After waiting 35 minutes, the young man that took our order came the the table, brought plates and napkins and assured us we hadn't been forgotten, "way back here", as he put it. We could see the pizza oven from our table and noticed that the man preparing the pizzas was constantly opening the oven, every minute or so, and reaching in with his bare hand and lifting the edge of the pizzas to check on the crust. I could even tell from way in the back they weren't getting done, I assume from the oven losing it's heat from being opened so frequently. I'll wrap it up now, after another 35 minutes, my wife and I left and called Paul's Pizza Palace in White Bluff and picked it up 20 minutes later.
Atmosphere: 1
Service: 1
Restaurantji Recommends
Best Sir Pizza in my area! Last night's pizza was beautifully made and wonderfully cooked, just absolutely PERFECT! Thank you, Debbie for you and your teams hard work!! ❤️ ?
Atmosphere: 5
Food: 5
Service: 5
It was Wonderful, Service was great and the pizza is always Awesome.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad Bar with Pizza or Dine-In 1 Trip
Tasty, thin crust, lots of toppings. Will be back!
Atmosphere: 4
Food: 4
Service: 5
Ate there once it was very good. But never know when it's going to be open!
Atmosphere: 3
Food: 5
Service: 4
Best pizza and owner in Dickson - bar none - she is the best with the best pizza!!!!!
Atmosphere: 5
Food: 5
Service: 5
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