Decided to get an Italian Ultimate BMT, with a coupon I had received in the mail and couple weeks prior. With how high everything is, I'm sure a lot of people trying to save a buck or two. I hold up the coupon, no response, they make the sandwich, I put coupon on counter to present to cashier, she rings me up as I'm putting my card in machine. Once the transaction has approved, another girl speaks up, "oh we don't take Subway coupons anymore." Chicken shit move, wouldn't have bought the sandwich without coupon and definitely won't be back.
Ronbone
I did a mobile order and it was ready when estimated. The sandwich tech at this store make the best sandwich. Ingredients are evenly spread across the whole length of the roll, instead of glopped in one area and sparse in another.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: All-American Club, The Ultimate B M T
Hayley Bramlett
I wanted to order a pizza with turkey but they can't do it?? So I asked what they could put on it and they said ham or bacon. Idk understand why. Then I asked for a toast flatbread sandwich. They can't do that either. I understand that it makes the bread hard and I like it that way. So if I ask for it and I know what it's going to be like then why can I have it like that. Idk about others but I don't like soggy bread. I live about 10 minutes away so by the time I get the little one her food. My sandwich is soggy and I don't like it. This is the third time it's happened!! So I will not be going back!!!
Atmosphere: 2
Food: 1
Service: 1
Isabella Beasley
I used the mobile app to order my sub. When I got to the store they had not received my order. I showed them where the order was placed and paid for. They basically told me to take it up with corporate and refused to make my sandwich.
Atmosphere: 1
Food: 1
Service: 1
D'Anna McMackins
My sandwich was supposed to be toasted. All they did was warm it up a little bit, then when I brought my sandwich back. Although they smiled and said, nice words, they looked at me like I was a problem and then started down talking me.
Atmosphere: 1
Food: 1
Service: 1
Cherry Williams
Fast and efficient service. Friendly customer service.
Atmosphere: 5
Food: 5
Service: 5
Karen Norris
I love the new wraps and always fresh ingredients. Very clean establishment. And the cookies are amazing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wrap, Cookies
Kathryn Luddeke
The management at Dresden Subway is awesome. So are the amazing sandwich makers. DoorDash ruined my order. However the Manager made it right. Best customer experience with Subway you can experience is at Dresden Subway.
Atmosphere: 5
Food: 5
Service: 5
Rochelle Alexander
This Subway is better than some others on giving good toppings on their sandwiches. However, management should monitor the sandwich prepers a little more closely. I saw one of the prepers taking an order by hand with gloves on using a pen. When he prepared the sandwich, he never changed his gloves. He also scratched himself after making the sandwich. Still, never washed his hands or changed his gloves. The two prepers looked very young, and unmanaged.
Atmosphere: 2
Food: 2
Service: 3
Joshua Byrd
It was a quick drive through experience with quite a hefty order and they only forgot the mayo on the side. overall great food good experience.
Watch out!! They secretly add on additional charges .worst subway I have ever seen. The coupons are worthless because they add on secretly..and this was the manager !!!!
Atmosphere: 1
Food: 1
Service: 1
Taleace M
I ordered (3 footlongs) online and i wanted jalapeños on 2 when I got them all 3 had jalapeños and I'm allergic to them and I couldn't even eat my sandwich. I'm just not happy with it, I guess I should've checked all sandwiches before I went home ??♀️??♀️??♀️
Food: 1
Service: 1
Tiffany Smith
Anyone that eats at Subway in Dresden Tennessee, I just witnessed an employee touching meat with bare hands, then her face, then money, didn't wash hands and was also drinking a sprite while slicing meat.....when I asked if she forgot to wear gloves, she got all kinds of rude, lied about what I witnessed her doing and ran her mouth to me!!!! I'm just wowed and disgusted and thought people should know what Kathy at Subway in Dresden does when she thinks no one is looking!!! The other woman working was very nice and efficient and working twice as hard as Kathy was, so I tipped her $20 cash so she didn't have to share any of it with Kathy!!!!I have heard of gross things in the food service industry, but I have never seen it with my own eyes!!!! ????
Decided to get an Italian Ultimate BMT, with a coupon I had received in the mail and couple weeks prior. With how high everything is, I'm sure a lot of people trying to save a buck or two. I hold up the coupon, no response, they make the sandwich, I put coupon on counter to present to cashier, she rings me up as I'm putting my card in machine. Once the transaction has approved, another girl speaks up, "oh we don't take Subway coupons anymore." Chicken shit move, wouldn't have bought the sandwich without coupon and definitely won't be back.
I did a mobile order and it was ready when estimated. The sandwich tech at this store make the best sandwich. Ingredients are evenly spread across the whole length of the roll, instead of glopped in one area and sparse in another.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: All-American Club, The Ultimate B M T
I wanted to order a pizza with turkey but they can't do it?? So I asked what they could put on it and they said ham or bacon. Idk understand why. Then I asked for a toast flatbread sandwich. They can't do that either. I understand that it makes the bread hard and I like it that way. So if I ask for it and I know what it's going to be like then why can I have it like that. Idk about others but I don't like soggy bread. I live about 10 minutes away so by the time I get the little one her food. My sandwich is soggy and I don't like it. This is the third time it's happened!! So I will not be going back!!!
Atmosphere: 2
Food: 1
Service: 1
I used the mobile app to order my sub. When I got to the store they had not received my order. I showed them where the order was placed and paid for. They basically told me to take it up with corporate and refused to make my sandwich.
Atmosphere: 1
Food: 1
Service: 1
My sandwich was supposed to be toasted. All they did was warm it up a little bit, then when I brought my sandwich back. Although they smiled and said, nice words, they looked at me like I was a problem and then started down talking me.
Atmosphere: 1
Food: 1
Service: 1
Fast and efficient service. Friendly customer service.
Atmosphere: 5
Food: 5
Service: 5
I love the new wraps and always fresh ingredients. Very clean establishment. And the cookies are amazing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wrap, Cookies
The management at Dresden Subway is awesome. So are the amazing sandwich makers. DoorDash ruined my order. However the Manager made it right. Best customer experience with Subway you can experience is at Dresden Subway.
Atmosphere: 5
Food: 5
Service: 5
This Subway is better than some others on giving good toppings on their sandwiches. However, management should monitor the sandwich prepers a little more closely. I saw one of the prepers taking an order by hand with gloves on using a pen. When he prepared the sandwich, he never changed his gloves. He also scratched himself after making the sandwich. Still, never washed his hands or changed his gloves. The two prepers looked very young, and unmanaged.
Atmosphere: 2
Food: 2
Service: 3
It was a quick drive through experience with quite a hefty order and they only forgot the mayo on the side. overall great food good experience.
Food: 4
Service: 4
Restaurantji Recommends
Watch out!! They secretly add on additional charges .worst subway I have ever seen. The coupons are worthless because they add on secretly..and this was the manager !!!!
Atmosphere: 1
Food: 1
Service: 1
I ordered (3 footlongs) online and i wanted jalapeños on 2 when I got them all 3 had jalapeños and I'm allergic to them and I couldn't even eat my sandwich. I'm just not happy with it, I guess I should've checked all sandwiches before I went home ??♀️??♀️??♀️
Food: 1
Service: 1
Anyone that eats at Subway in Dresden Tennessee, I just witnessed an employee touching meat with bare hands, then her face, then money, didn't wash hands and was also drinking a sprite while slicing meat.....when I asked if she forgot to wear gloves, she got all kinds of rude, lied about what I witnessed her doing and ran her mouth to me!!!! I'm just wowed and disgusted and thought people should know what Kathy at Subway in Dresden does when she thinks no one is looking!!! The other woman working was very nice and efficient and working twice as hard as Kathy was, so I tipped her $20 cash so she didn't have to share any of it with Kathy!!!!I have heard of gross things in the food service industry, but I have never seen it with my own eyes!!!! ????
Atmosphere: 2
Food: 1
Service: 5
Vegetarian options: Yes have these options
Dietary restrictions: You choose your toppings
Parking: Good location and handicap parking
Kid-friendliness: Yes high chair available
Wheelchair accessibility: Yes wheelchair accessible
Atmosphere: 5
Food: 5
Service: 5
Excellent service and fast
Atmosphere: 5
Food: 5
Service: 5
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