Cracker Barrel Old Country Store

Disappointed with just about everything this visit. It took 40 minutes to get our food and it wasn't the least bit busy. Found an obvious black hair on a plate (we were comped for that meal.) The manager came over and u asked for some gravy replacement and she never even bothered to come back. It was Dec 23rd and all the Christmas stuff was gone and Valentine's decorations were all over in the store. The whole holiday dinner experience with the grandkids was just sad.

Atmosphere: 2

Food: 4

Service: 2

Alexis was the best server ever. She was on top of every request. She is very friendly and welcomiing. She has been our server twice and both tims she was truly outstanding. The food was a little cold but I believe with our group size 8 people

Atmosphere: 4

Food: 3

Service: 5

Great waitress, fast service from order to table. Hot food after a day of duck hunting!!

Atmosphere: 5

Food: 5

Service: 5

The foods always pretty good but the service tends to be quite slow

Atmosphere: 4

Food: 5

Service: 3

All of the food was great!!! It was very busy on Thanksgiving day but our server was great! We got our food quickly too. We had no complaints about anything.

Atmosphere: 5

Food: 5

Service: 5

Good as usual, took longer to get meal than last visit

Atmosphere: 4

Food: 4

Service: 4

I love going to Cracker barrel to eat.one of my favorites restaurants to eat at.

Food: 5

Service: 5

We love coming to Cracker Barrel in Dyersburg Tn but we would like to see the quality of the food improve.It has really changed in the last year or two.Not enough help and food was not good.Wish they hadn't taken the sweet potato off it was my favorite.

I mean it was edible, barely, but we were hungry. We had to ask for utensils. So basically our food was cold by the time we finally got what we needed in order to eat our food. Poor food and poor service. We were going to get up and leave, but we just decided we'd never go back. Fish was cold, meatloaf was burned and dry. Train your servers and cook's.

Atmosphere: 2

Food: 2

Service: 2

I enjoy going back in the past how they have set up looking at pictures and items hanging from ceiling,eat there at least 4 times a week all over the state I'm from,hope they don't mess things up with woke movement and tradition.

Atmosphere: 5

Food: 5

Service: 5

The Rainbow Trout is my favorite. It was perfect as usual. Service was great.

Atmosphere: 5

Food: 5

Service: 5

Love there steak , macaroni and steamed broccoli!! Salad was good

Atmosphere: 5

Food: 5

Service: 3

Love Cracker Barrel

Atmosphere: 5

Food: 5

Service: 5

Only good thing was the 5 minute wait to be seated. We ordered our drinks and they didn’t come very fast and then when we did order our food we didn’t get it for 1 hour and 15 minutes after we ordered it. The waitress didn’t come by and check on us or bother to come tell us if our food was running late or anything. Then after we did get our food she came by and said you don’t need anything else right? I’m going to be in the back and won’t be back out to check on you. When we paid the manager asked how our service and food was and we told her horrid as she said with a smile on her face “ oh, I’m sorry” obviously the smile on her face suggested she wasn’t really that sorry. Will definitely not ever be back to eat at this location again.

Atmosphere: 1

Food: 1

Service: 1

I ordered chicken fried chicken, it came out thick hard and rubbery! My friend ordered the meatloaf and Southern Chicken. Our chicken was the same kind. Hers also was rubbery. We used a steak knife to try to cut it! It was so nasty! I kept waiting for our server to come ask why mine is just sitting there but she never did. She finally came by and gave us the bill. I told her we couldn’t eat the. Chicken and asked was it really the chicken fried chicken or southern. All she said was it was fresh. Never asked if I wanted something else or offered a discount off the bill. It was still there, not eaten! I did eat my baked potato, I was hungry! So I paid over $14.00 for a baked potato! It was not busy at all, so our server had time to come check on us, but didn’t.
I hope we never have to stop there again in our travels!

Atmosphere: 4

Food: 1

Service: 2