Cracker Barrel Old Country Store
1460 N Mack Smith Rd, East Ridge
(423) 899-5729
Recent Reviews
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Service was slow and inattentive. Got charged for an extra meal. Even though they screwed up the original order. Fried food was mediocre. You can’t taste the grease is old. Got none of the condiments I asked for. Had to stand at the kitchen to get what I needed.
Atmosphere: 2
Food: 2
Service: 1
Loved it
Atmosphere: 4
Food: 5
Service: 3
Was seated and was not even acknowledged. After about 20 minutes and 3 others parties being seated and receiving their drinks, I went to the host stand and asked if our server could come over and get our drink order. When we FINALLy received our food, my food was lukewarm at best, the order was wrong and my daughter’s steak was not cooked as she requested. It took forever to even get our check. Will not be going back. Very disappointed.
Server was great! Food was bad.
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: Silverware
Food was barely lukewarm. Had to ask server for 2 items he did not bring out with order.
If food had been at least hot. It would have been great.
Atmosphere: 4
Food: 1
Service: 2
For all of my natural life cracker barrel Hal always been known for its quaint and comfortable atmosphere however the recent remodel brings to mind the visage of hospitals, nursing homes, prisons and crematoriums. Nobody else here looked like they were having a good time.The food and service were ok but I will not be back based on atmosphere alone
Atmosphere: 1
Food: 1
Service: 1
Newly remodeled
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Scrambled Eggs, The Cracker Barrel's Country Boy Breakfast, Grandpa's Country Fried Breakfast, Hashbrown Casserole, Biscuits and Gravy
Food was not good .
It took to long
And I felt like I was in a lunch cafeteria to Open.
Parking: East ridge
Atmosphere: 2
Food: 2
Service: 5
Recommended dishes: Pancake Breakfast, Grits, Pinto Beans
Well myself and my husband were working and we ordered food for curb side pick up. We waited for a few to pick it up making sure the restaurant staff had everything together . They never came out to curb side pick up. My husband had to walk inside and was told the order wasn’t ready. This took well over 30 minutes at the restaurant waiting not including the 30 minutes when we ordered. .
We live maybe a mile from the restaurant so the food was brought straight home . We found everything was cold !!!! The sausage on his plate was raw not smoked but raw! His French toast was old , hard and cold . My meat loaf was so full of filler every bite I had to pick hard filler out of my mouth so after a few bites I was done . My plate of meatloaf potatoes corn bread and green beans totally cold ! 🥶 had biscuits and gravy cold as ice cream! Had a 5 chicken to go meal went in the trash with the rest of it ! Sad to see this place go down hill . Use to be my favorite meal .
Atmosphere: 3
Food: 1
Service: 1
It sucked
Atmosphere: 2
Food: 1
Service: 3
Restaurantji Recommends
Most tender piece of fried chicken I've eaten in years. Service was slow, but maybe taking extra time is actually what made the chicken tasty ...
Atmosphere: 4
Food: 5
Service: 3
I ordered the Louisiana style shrimp skillet served over rice and I’m sorry to say the grains of rice were hard and stale. The shrimp with creole sauce was delicious, but the hardened rice spoiled the dish for me. Very disappointed!
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: Pot Roast
Never get the food right
Food was not cooked to order. Under renovation.
Dietary restrictions: Sodium
Atmosphere: 3
Food: 1
Service: 5
Recommended dishes: French Toast, Grits
Latte was barely warm. Food is not what it used to be but is still ok. Biscuits are the best thing
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Pancake Breakfast
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