I have to admit that I stopped going to this restaurant over a year ago. The service the food was all sub-par. However, today I went because one of my favorite restaurants was closed. I came here to tell you that my food was amazing. It was fresh well made and correct! Let me add that the service was also friendly and prompt. I promise I will go back. In a time where we feel like service just doesn't matter any more.It is refreshing to find a place like this. I encourage you.If you're reading this , give this restaurant another chance.
Atmosphere: 5
Food: 5
Service: 5
Misty “Blue” Foreman
I love this Jacks!!! I'm late woth my review...but it's well earned. I eat breakfast here every morning. PAGE and AUDREY you girls are the bomb. I wish you both could be there every morning when I come through. Tbe customer service has an A+ rating!!! Shout out to E and Chaz for an amazing experience that i had one time during the afternoon and evening hour! Customer service was unmatched. Some of the best customer service between these 4 individuals! I hope they let ypu guys know that I made thus review! East Ridge!!!! Page Audrey E and Chaz!!!
Atmosphere: 5
Food: 5
Service: 5
Keisha Yancey
Food was cooked to order and didn't take a long time. The food was also delicious.
Atmosphere: 5
Food: 5
Service: 5
Ellis Y
Best service at a fast food restaurant that I have received in a long time!
Atmosphere: 3
Food: 3
Service: 4
John White
Super fast service
Kristine Swanson
I ate at East Ridge, TN during their 3 Free Wings event on 8/9/25. It was fun, wings were delicious and the staff very courteous. They kept coming around to make sure I had everything I needed. I have ate there previously and I think the food is great. Good prices too. They serve hard ice cream too, not the soft stuff. Definite thumbs up.
Atmosphere: 5
Food: 5
Service: 5
Rekesia Grant
Great customer service, friendly people.
Atmosphere: 5
Food: 5
Service: 5
Ronnie
This is one of me and my husbands favorite places to eat, and this location specifically is our favorite jacks!! everyone is always so kind, the food is always fresh and delicious! thank yall so much!
Atmosphere: 3
Food: 5
Service: 5
Kimberly Stephenson
New wings are good
Atmosphere: 5
Food: 5
Service: 5
Vanessa Parker
Just got my free wings. They were delicious can't decide which one I like the best. I know this was a promotion and it seems like all of management was there and everyone was very nice and friendly.
Great place. Chaz and the crew are great plus we love the breakfast, lunch and dinner choicrs.
Atmosphere: 5
Food: 5
Service: 5
Tom Tant
Jack's East Ridge is my goto place for friendly service and food done right thanks to Chaz, Lex and the rest of the crew
Atmosphere: 5
Food: 5
Service: 5
Ernesto Perez
Short staffed due to holidays. Had to wait for food. When arrived at home with food, wasn't given the correct food. Was given double gravy instead of gravy and gritts.
I have to admit that I stopped going to this restaurant over a year ago. The service the food was all sub-par.
However, today I went because one of my favorite restaurants was closed.
I came here to tell you that my food was amazing. It was fresh well made and correct! Let me add that the service was also friendly and prompt. I promise I will go back. In a time where we feel like service just doesn't matter any more.It is refreshing to find a place like this. I encourage you.If you're reading this , give this restaurant another chance.
Atmosphere: 5
Food: 5
Service: 5
I love this Jacks!!!
I'm late woth my review...but it's well earned. I eat breakfast here every morning. PAGE and AUDREY you girls are the bomb. I wish you both could be there every morning when I come through. Tbe customer service has an A+ rating!!!
Shout out to E and Chaz for an amazing experience that i had one time during the afternoon and evening hour! Customer service was unmatched.
Some of the best customer service between these 4 individuals! I hope they let ypu guys know that I made thus review! East Ridge!!!! Page Audrey E and Chaz!!!
Atmosphere: 5
Food: 5
Service: 5
Food was cooked to order and didn't take a long time. The food was also delicious.
Atmosphere: 5
Food: 5
Service: 5
Best service at a fast food restaurant that I have received in a long time!
Atmosphere: 3
Food: 3
Service: 4
Super fast service
I ate at East Ridge, TN during their 3 Free Wings event on 8/9/25. It was fun, wings were delicious and the staff very courteous. They kept coming around to make sure I had everything I needed. I have ate there previously and I think the food is great. Good prices too. They serve hard ice cream too, not the soft stuff. Definite thumbs up.
Atmosphere: 5
Food: 5
Service: 5
Great customer service, friendly people.
Atmosphere: 5
Food: 5
Service: 5
This is one of me and my husbands favorite places to eat, and this location specifically is our favorite jacks!! everyone is always so kind, the food is always fresh and delicious! thank yall so much!
Atmosphere: 3
Food: 5
Service: 5
New wings are good
Atmosphere: 5
Food: 5
Service: 5
Just got my free wings. They were delicious can't decide which one I like the best. I know this was a promotion and it seems like all of management was there and everyone was very nice and friendly.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great place. Chaz and the crew are great plus we love the breakfast, lunch and dinner choicrs.
Atmosphere: 5
Food: 5
Service: 5
Jack's East Ridge is my goto place for friendly service and food done right thanks to Chaz, Lex and the rest of the crew
Atmosphere: 5
Food: 5
Service: 5
Short staffed due to holidays. Had to wait for food. When arrived at home with food, wasn't given the correct food. Was given double gravy instead of gravy and gritts.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Breakfast Special, Breakfast Wrap Combo, Breakfast Deluxe
They are very slow at breakfast time but it's worth waiting on
Always enjoy the breakfast here! Thanks y'all! 🙂
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Biscuits & Gravy, Breakfast Special
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