Don Manuel Mexican Restaurant

1238 N Main Ave, Erwin
(423) 270-2184

Recent Reviews

Marsha Forss

Excellent food and

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pollo Loco

elizabeth cataldo

Was extremely rude whenever I asked about the price not being correct. I walked in and one of the workers were sitting on the bench and I stood there for five minutes without anybody even acknowledging me. I paid $11.00 for

Atmosphere: 1

Food: 3

Service: 1

Jerry Mckinney

This is a rarity for me to leave a bad review. I dined with this restaurant this past Sunday. The waitress who did her best is about all I can say positively about this experience. First off the whole restaurant was being run by one waitress. The restaurant did not have French fries for the kids menu and ran out of sweet tea half way through our meals and refused to make more. The manager/ possibly the owner stood at the counter and watched this poor waitress struggle the entire time while doing very little of anything at all to help her. Even with the poor service and inattentive people with a party of 6 or more you are charged an automatic 18.5% gratuity on your check and somehow they still expect a tip. Then to top this experience off the food was cold and of a poor quality with extra salty steak and chicken that tasted like the flat top hadn't been cleaned in 42 seasonings. The food was dang near inedible.....Hands down this is one of the worst dining experiences I have ever had. I hope that anyone who reads this drives to another town to find a place to eat if this is the last place on earth to eat. For 3 small kids and 4 adults with drinks and the added gratuity the meal was just a dollar or two short of 100 bucks.....I don't even know what else I can say but drive past this place and gain speed as you pass it!!!!

Atmosphere: 1

Food: 1

Service: 1

Ayla Harris

Always hot food & excellent service. The chiles are my favorite! #7 with extra cheese ?

Atmosphere: 5

Food: 5

Service: 5

Leeann Thornberry

Vegetarian options: Easily meat w rice or beans ..

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Taco Salad

Stacey Puzio

Place was empty and filthy, we hadn't been before and had drove all the way over and it was early so we tried it. Service was not great. Plates were so damn hot I burned my fingers through a napkin.. ridiculous. Food was ok , but the atmosphere and lack of attention from server was very off putting. Considering there are so many Mexican restaurants in Erwin alone one would think they'd step up their game.Very disappointed all in all .

Atmosphere: 2

Food: 2

Service: 2

Recommended dishes: Cheese Dip, Pollo Loco, Carne Asada

Michael C.

2as great just left out a taco on my order . But they were busy but great food.

Atmosphere: 4

Food: 4

Service: 4

David Buchanan

Super salty mediocre food, didn’t get beans with my meal even though it clearly said they were included. The price I was charged was higher than the menu price, the cashier said she had no control over this. In addition they charged a fee for using a debit card instead of cash, this was not posted anywhere. Overall I feel ripped off and will not return.

Atmosphere: 2

Food: 1

Service: 4

RoseEllen Roberts

The cheese sauce is

Atmosphere: 5

Food: 5

Service: 5

Jeannine Horton

Excellent!! Authentic Mexican!! Havent had this good of Mexican food since I visit Arizona decades ago! The Chile Relleno, salsa, and fajitas were fantastic. The service was great also!

Atmosphere: 4

Food: 5

Service: 5

Karene Stephens

Girl was very nice and service was good. Food was delicious!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tamales 3 with Chicken Shredded Cheese & Enchilada Sauce

Mitchell Whitt

Good food and my go-to place to eat, but definitely collect your receipt afterwards. As I was going to pay the items were typed in manually (and slowly) and I was overcharged on every single item. My friend was also overcharged for everything he ordered. We were in a time-crunch so we didn't argue it but I intend to bring it up next time I have time after leaving.

Atmosphere: 3

Food: 5

Service: 3

jamie tucker

Seriously- I didn’t get my queso or guacamole , called right away- went back and got greeted with defiance and hostility- Insisted they packed in- I had one bag and not in there- we wouldn’t have driven all the way, had it beenTotally ruined our expectations!!!!

Food: 2

Service: 1

Courtney Patton

Their phone is not working so can't pre order to go over the phone

Pronder k

Service was terrible and it was the worst Mexican food I've ever

Atmosphere: 1

Food: 1

Service: 1

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Don Manuel Mexican Restaurant

1238 N Main Ave, Erwin, TN 37650
(423) 270-2184