Firehouse Subs Farragut
119 Brooklawn St, Farragut
(865) 966-3473
Recent Reviews
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I am legally blind so depend on Doordash. I have repeatedly ordered from the Farragut Firehouse, unfortunately. They repeatedly get the order wrong. Today they left out the salad and admitted it was their fault. To remedy it, they suggested I drive to their store to get the salad they left out. I don’t know about other Knoxvillians, but I do not want legally blind people driving. Terrible management and poor customer service.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Hook and Ladder Salad, Hook & Ladder
Good but not as good as Jersey Mike's. We had a BOGO so we decided to try it. They advertised in Jersey but there wasn't one near us. It was good and yes I'd go back. It's just hard to beat Jersey Mike's.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Hook & Ladder
I went in for free water because I have many times (I work next door) and was made to feel embarrassed because I got too big of a cup so I got my own cup and then was told to never get water again because I put my hands in the lemons (unintentionally not thinking about it, not on purpose…) ..this manager just wanted to ruin my day. I have gave them plenty of buisness and I demanded to pay for his “lemons” because I’m not going to be belittled so he charged me for a cookie. They will never get my service again as I’ve gave them a lot of my money ordering their food. Life is already hard enough!! Get a life!!!
The food from there is good but sometimes the wait for sandwiches seems ridiculous.
Atmosphere: 4
Food: 4
Service: 3
You might want to inspect your food prep.
Had a sandwich there last night and was up at 2am with intestinal pain and a trip to the bathroom
Came in around 4pm on a Thursday and noone in the place accept the manager doing an interview and the guys working. The young man who took my order Ryland was so pleasant, professional, and polite. The fellow that made my sandwich Connor gets a perfect score on my small engineer on wheat sandwich - it looked like the one they use for advertising and then he brought it out to my table and seved ot like he was waiting on my table. Super place, with super food, and super service. Keep doing what you do !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Engineer Sub
Today was the second time I have ordered a NY Steamer to go fully involved, only to get home and the sandwich only has cheese and mayo on it. Am I ordering this wrong, I thought fully involved included numerous item added to the sandwich. Otherwise, the service was very good and quick, and the store is very clean.
I've had better firehouse.
Atmosphere: 5
Food: 4
Service: 5
It makes no sense that I place an online order, show up 10 minutes later, see people in line ordering their food, and then they get their food while I’m still waiting for mine to be made. It’s not a one time thing either, this has happened three times so far. Don’t bother with online pickup if you need to get back to your work shift, there is a 50/50 chance that you’ll be waiting.It’s sad because I love their food, and know that they are busy at lunch time. If everyone else’s food was late, I’d get it. But online orders are second priority and you will know this.
Atmosphere: 3
Food: 5
Service: 2
It's always a good sandwich. Expect to wait. That's pretty universal to all firehouse subs, though.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Club on a Sub
Restaurantji Recommends
Potato soup was disgusting! Watery and nasty flavor. Sandwich was good. 2☆ because of lousy
Atmosphere: 4
Food: 3
Service: 5
I placed a Grubhub order for my employees 24 hours in advance. It was even confirmed by them the next morning. At the time my order was supposed to be delivered (12:00 pm), they cancelled the order, stating they were out of a menu item. They made no attempt to contact me and see if I would like to substitute an item. Just cancelled it. So now I am left with 8 employees with no lunch. Terrible service.
Atmosphere: 1
Food: 1
Service: 1
Fantastic customer service! Blake and Carson were phenomenal. Best cookies I’ve had in a long time. Sandwich was on point!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookie Combo, Cookie, Medium Hook and Ladder Sub
After having recently been on a month-long roadtrip vacation to various states and eating at Firehouse Subs in different cities, I have to say Farragut is the absolute best - hands down. Wow, I didn't realize how much of a difference in quality there could be at different locations... But there is and the Farragut location DEFINITELY makes the best veggie subs I've tasted. Keep it up because I will be coming back in for more lol. I miss you!
Vegetarian options: Excellent veggie variety on sub
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Veggie Sub
Weekends might be too busy.
Atmosphere: 5
Food: 5
Service: 5
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