Sasha here, I got a refund and 2 coupons for a sandwich. As for a fresh sandwich AGAIN old chicken patty bout been sitting up and they just dropped it in grease to appear fresh. wont return again.
Nash Hawkins
Pull forward capital
Atmosphere: 1
Food: 1
Service: 1
ZORRO ZORRO
Fries COLD, ENTIRE MEAL TERRIBLE) THIS the Worst Arby's
Atmosphere: 1
Food: 1
Service: 5
David B
Have always had a very good experience at this location until today and I have been there probably over 30 times in 2 years. The problem was this...I placed an order through the app for a a buy one/get one free sandwich. I did 2 French dips. It's dishonest because they put only half the meat on each at best. I know because this is what I buy everytime I eat at any Arby's. So instead of getting 2 normal sandwhiches, you get same meat as one divided on 2 buns. My coworker not knowing yet, ordered same thing, same way on his app. When he came to table, I asked to see his. Same amount of meat. Even he agreed. Then a 3rd coworker came and ordered at front counter. He did not use app or did he use any deals. Ironically, he got a single French dip combo. I asked to see his. He had the normal amount of meat, which at minimum was double. So that is 3 customers with the same sandwich(5 total sandwiches) within a 15 minute period. One of two things is happening here based on what we saw today. Either they are halving the meat on their BOGO deals or they are halving all mobile orders(which is even a bigger amount). I used to work for Arby's and all roast beef is weight per sandwhich. It's not like going somewhere and the amount depends on the individual.
Atmosphere: 5
Food: 1
Service: 5
Seasaidh Guthrie
Got wind of this particular location all the way in UK. Why would you allow a racist customer to come in and abuse an employee AND come across and behind the counter, and threaten one of your employees and when the employee goes into a defensive mode, you fire them? What was she meant to do?
Fortunately, she nor the fool got hurt.
Listen, you don't let people come into your establishment and abuse your employees, especially with racisim. That speaks volumes about the management.
100% UNACCEPTABLE.
Leslie Hannah
Very quiet location. Clean dining area and super friendly staff. Food was very fresh!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Double Roast Beef
SASHA MARTIN
I do not eat arbys at all, had a taste for a buffalo chicken sandwich, when I got there it was not ready, a sweet employee bouught it to my job. the sandwich was NOTHING BUT CRUST NO MEAT AT ALL!!!!!!!!!!!!! A CRAP LOAD OF BUFFALO SAUCE THE FLATEST SANDWICH KNOWn to man. wont be eating Arbys ever again. Placed order at 12:59pm did not get it until 2:10pm!!!! after that long of a wait it should have been prepared correctly! sevice 5 starts because AMY bought me my food.
good thing I didnt jump across the counter, stuff like this will make you do it! lol
Atmosphere: 1
Food: 1
Service: 5
Symone Carabi
My food was really good. I did a mobile order and it didn't take too long. The customer service was really pleasant and the building was clean.
Vegetarian options: Na
Kid-friendliness: Yes, lots of dine in space
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Roast Beef
Let's Keep It Real w/ Dee
I have seen the video of a young lady trying to protect herself against a customer. Why was she fired. Let’s ignore the fact of their race. Regardless it was wrong. He should not have came in the employee area and been so hostile. What if she didn’t pick up items to protect herself? He would’ve harmed her probably. Do better people. Arby’s you failed your staff with this one.
Janet Deshields
Horrible place! They allow racist customers to abuse and attack their employees. Disgusting!!!!
Had the fish sandwich, don't bother. Fish patty was soggy and smelled fishy. If you want a good sandwich go to McDonald's next door.
Atmosphere: 4
Food: 1
Service: 4
Jesse James McAlister
Went to the drive-thru and they screwed up our order then acted like it was our fault. And this is after stating what we wanted three times. Hourly employee attitudes. 🤷
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Roast Beef
Jose Alvarez
The service here was spot on, and the food was delicious!
Atmosphere: 5
Food: 5
Service: 5
J H
Wheelchair accessibility: Large wheelchair accessible tables.
Sasha here, I got a refund and 2 coupons for a sandwich. As for a fresh sandwich AGAIN old chicken patty bout been sitting up and they just dropped it in grease to appear fresh.
wont return again.
Pull forward capital
Atmosphere: 1
Food: 1
Service: 1
Fries COLD, ENTIRE MEAL TERRIBLE) THIS the Worst Arby's
Atmosphere: 1
Food: 1
Service: 5
Have always had a very good experience at this location until today and I have been there probably over 30 times in 2 years. The problem was this...I placed an order through the app for a a buy one/get one free sandwich. I did 2 French dips. It's dishonest because they put only half the meat on each at best. I know because this is what I buy everytime I eat at any Arby's. So instead of getting 2 normal sandwhiches, you get same meat as one divided on 2 buns.
My coworker not knowing yet, ordered same thing, same way on his app. When he came to table, I asked to see his. Same amount of meat. Even he agreed. Then a 3rd coworker came and ordered at front counter. He did not use app or did he use any deals. Ironically, he got a single French dip combo. I asked to see his. He had the normal amount of meat, which at minimum was double.
So that is 3 customers with the same sandwich(5 total sandwiches) within a 15 minute period. One of two things is happening here based on what we saw today. Either they are halving the meat on their BOGO deals or they are halving all mobile orders(which is even a bigger amount).
I used to work for Arby's and all roast beef is weight per sandwhich. It's not like going somewhere and the amount depends on the individual.
Atmosphere: 5
Food: 1
Service: 5
Got wind of this particular location all the way in UK. Why would you allow a racist customer to come in and abuse an employee AND come across and behind the counter, and threaten one of your employees and when the employee goes into a defensive mode, you fire them? What was she meant to do?
Fortunately, she nor the fool got hurt.
Listen, you don't let people come into your establishment and abuse your employees, especially with racisim. That speaks volumes about the management.
100% UNACCEPTABLE.
Very quiet location. Clean dining area and super friendly staff. Food was very fresh!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Double Roast Beef
I do not eat arbys at all, had a taste for a buffalo chicken sandwich, when I got there it was not ready, a sweet employee bouught it to my job. the sandwich was NOTHING BUT CRUST NO MEAT AT ALL!!!!!!!!!!!!! A CRAP LOAD OF BUFFALO SAUCE THE FLATEST SANDWICH KNOWn to man. wont be eating Arbys ever again. Placed order at 12:59pm did not get it until 2:10pm!!!! after that long of a wait it should have been prepared correctly! sevice 5 starts because AMY bought me my food.
good thing I didnt jump across the counter, stuff like this will make you do it! lol
Atmosphere: 1
Food: 1
Service: 5
My food was really good. I did a mobile order and it didn't take too long. The customer service was really pleasant and the building was clean.
Vegetarian options: Na
Kid-friendliness: Yes, lots of dine in space
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Roast Beef
I have seen the video of a young lady trying to protect herself against a customer. Why was she fired. Let’s ignore the fact of their race. Regardless it was wrong. He should not have came in the employee area and been so hostile. What if she didn’t pick up items to protect herself? He would’ve harmed her probably. Do better people. Arby’s you failed your staff with this one.
Horrible place! They allow racist customers to abuse and attack their employees. Disgusting!!!!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Had the fish sandwich, don't bother. Fish patty was soggy and smelled fishy.
If you want a good sandwich go to McDonald's next door.
Atmosphere: 4
Food: 1
Service: 4
Went to the drive-thru and they screwed up our order then acted like it was our fault. And this is after stating what we wanted three times. Hourly employee attitudes. 🤷
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Roast Beef
The service here was spot on, and the food was delicious!
Atmosphere: 5
Food: 5
Service: 5
Wheelchair accessibility: Large wheelchair accessible tables.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Greek Gyro, Loaded Curly Fries, Arby's Signature Sandwiches, Roast Beef
Waiting in he drive through for 20 min. Was still 2 cars back and that car had been at the order box for 5 min.
Atmosphere: 1
Food: 1
Service: 1
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