Dunkin'

9077 Poplar Ave # 106, Germantown
(901) 753-1153

Recent Reviews

Sort by
Jessica Owens

Staff doesn’t know how to make the drinks and even when they do they put no effort in making it actually taste good. Used to be my go to Dunkin but now I’d rather go to any other location.

Food: 1

Service: 1

Courtney

The cold brew with caramel and cream always hits. Staff is very kind.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Munchkins Donut Hole Treats

CARLOSFIRIARTE

Why is a drive through asking for tips??

Atmosphere: 3

Food: 3

Service: 2

Edwin Cardenas

Good and quick service.

Atmosphere: 5

Food: 5

Service: 5

Sara Hijaz

What in the world happened to this place. A few months ago it was literally perfect. Now the drinks aren’t even made correctly. I ordered a latte and got straight up milk. I went back for them to fix it and it was still made the exact same. This place went down after new people were hired.

Atmosphere: 1

Food: 1

Service: 1

Gloria Cook

Rude young man working drive thru today was very unprofessional can't listen to a complaint 🤔🤔

Service: 1

Abe Arab

I went through the drive through today for a small iced coffee with one cream, and one sugar. I was handed a cup full of cream. The employee said “I promise this is how it’s supposed to look like, just try it.” This is the 3rd time my order has been severely messed up.

Food: 1

Service: 1

laith Ismail

Over 15 minutes for a cup of coffee and when i ask how long they say 5 more minutes!!

Atmosphere: 1

Service: 1

yousef ibrahim

Its a and b conversation c the cashier involved herself and caught nasty attitude where's the old crew that was here

Atmosphere: 1

Food: 5

Service: 1

Grayson

They where rude, our drink arent filled up even, and they yelled at us cus we used the word frap instead of saying frozen coffee and that this isnt mcdonalds, we order a mocha frap they gave us one and than we had to order another and they yelled saying they dont sell frap only frozen coffee, if you looked up the defintion of a frap its a frozen drink get common sense

Atmosphere: 1

Food: 1

Service: 1

Berenice Cervantes

VERY RUDE I went and got the Sabrina carpenter drink and the guy who took our order was super sweet! BUT the lady at the window was so rude, she purposely left the window open and was making passive aggressive remarks about our order.

Atmosphere: 1

Food: 2

Service: 3

Denise Bettley

The drive through always takes forever coming to this location. The employees are not very efficient. I always have to double check that my order is correct because usually there are missing items.

Atmosphere: 5

Food: 5

Service: 2

timp malia

I am writing to formally file a complaint regarding the behavior of the manager JASMAINE JEANS she is horrible, has a disgusting attitude, and poorly runs the business, she doesn’t know how to talk or treat her customers nor employees.

Atmosphere: 1

Food: 1

Service: 1

Jake Lane

They opened about 35 minutes late, again. Employees didn't care, or apologize. They acted like they were doing me a favor by allowing me to give them money for mediocre food. I'm done with DD.

Atmosphere: 2

Food: 2

Service: 2

Elaine Ritter

I put in a pre-order for a bunch of Munchkins for my son’s birthday party and the service was excellent! My order was ready at my scheduled pick up time and pick up was smooth and easy. All the staff were pleasant and helpful.

Service: 5

Recommended dishes: Munchkins Donut Hole Treats

Loading...