Jimmy John's

7850 Poplar Ave Ste. 22, Germantown
(901) 754-3360

Recent Reviews

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Tracie Rhea

I didn't order sub with soup! I unwrapped my sandwich and dressing was dripping out onto the floor in my office. I made the obvious mistake of ordering extra ranch on the chicken bacon ranch because what I got was ranch soup. It was absolutely disgusting.

Atmosphere: 1

Food: 1

Service: 1

Markyla Pegques

I came in 30 minutes before closing. It looked empty, so I asked if were still serving. One kid said yes very nicely, and one said no with a terrible attitude. So we left. Will never eat here.

Atmosphere: 1

Food: 1

Service: 1

Olivia Pittman

The food is good but delivery has been taking 25-30 minutes. The last two times I’ve ordered, the cheese I added on the turkey Tom was missing. It’s unfortunate to pay $22 for one sub with a $4.99 delivery fee plus tip. This last time I had them remake my sub and re deliver. I hate to do that but when you pay that much for something, I expect to get what I asked for. For delivery in particular, it’s just not with the price and risk that your order is incorrect.

Food: 4

Service: 2

Dakota Robbins

Food was ready before I even had my drink made and staff were friendly

Atmosphere: 5

Food: 5

Service: 5

Jesse Lee

Sandwich was as flat as a grilled cheese only had a quarter of the bread covered in tuna 2 shreds of lettuce i believe the staff didn’t want to prep more food so they maid my sandwich with what was left .

Atmosphere: 2

Food: 1

Service: 1

Recommended dishes: Tuna Salad

J V (JV)

Always great food, Always great service ??

Atmosphere: 5

Food: 5

Service: 5

Jordan Yarbrough

Order two number 16s. They tried to charge me $55 on top of that after I finally got my subs they were dry

Atmosphere: 4

Food: 2

Service: 2

Jeff Morrow

Went in at 11:20AM to get a tuna sandwich, waited about 4 minutes for someone to ring me up and then waited another 5 to 7 minutes before they told me they didn't have any tuna salad made up and it would be about another 5 plus minutes to make some. Not sure what has happened with that store, they use to be super fast, the last 3 or 4 times I've gone in it has taken more than 5 minutes to get my food and they weren't even that busy. Ended up getting my money back because I could not wait.

Atmosphere: 2

Food: 3

Service: 1

Tim Barry

Well, the Cubano that was delivered looks nothing like the menu pic (see added photos). I ordered double ham and it looks less than the standard order from their menu pic. All for $12.49. I won't be back. False advertising. My sandwich looks like it is sick. Eating out is dying.

Austin Alders

Terrible service and incompetent workers. The male that made my sandwich was the rudest individual I have ever dealt with. Made my sandwich terribly and then wouldn’t apologize.

Atmosphere: 1

Food: 1

Service: 1

Taylor C.

Waited for over 45 minutes for one sandwich (a #1 which takes maybe 30 seconds to make). Absolutely terrible service. Don’t bother coming here expecting freaky fast service.

Atmosphere: 1

Food: 2

Service: 1

Will T

Rude staff and forgot items in my

Atmosphere: 1

Food: 3

Service: 1

Amanda Frazier

They have messed more order up on my last 2 visits. Not impressed with service .

Parking: Lots of business nearby so parking is sometimes tough. It's a busy spot.

Atmosphere: 2

Food: 3

Service: 3

Kaitlyn Farr

Employees were extremely nice and I love their cookies!

Thomas Cropper

I order online for in store pickup and it’s never correct.

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