Jimmy John's
7850 Poplar Ave Ste. 22, Germantown
(901) 754-3360
Recent Reviews
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I didn't order sub with soup! I unwrapped my sandwich and dressing was dripping out onto the floor in my office. I made the obvious mistake of ordering extra ranch on the chicken bacon ranch because what I got was ranch soup. It was absolutely disgusting.
Atmosphere: 1
Food: 1
Service: 1
I came in 30 minutes before closing. It looked empty, so I asked if were still serving. One kid said yes very nicely, and one said no with a terrible attitude. So we left. Will never eat here.
Atmosphere: 1
Food: 1
Service: 1
The food is good but delivery has been taking 25-30 minutes. The last two times I’ve ordered, the cheese I added on the turkey Tom was missing. It’s unfortunate to pay $22 for one sub with a $4.99 delivery fee plus tip. This last time I had them remake my sub and re deliver. I hate to do that but when you pay that much for something, I expect to get what I asked for. For delivery in particular, it’s just not with the price and risk that your order is incorrect.
Food: 4
Service: 2
Food was ready before I even had my drink made and staff were friendly
Atmosphere: 5
Food: 5
Service: 5
Sandwich was as flat as a grilled cheese only had a quarter of the bread covered in tuna 2 shreds of lettuce i believe the staff didn’t want to prep more food so they maid my sandwich with what was left .
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Tuna Salad
Always great food, Always great service ??
Atmosphere: 5
Food: 5
Service: 5
Order two number 16s. They tried to charge me $55 on top of that after I finally got my subs they were dry
Atmosphere: 4
Food: 2
Service: 2
Went in at 11:20AM to get a tuna sandwich, waited about 4 minutes for someone to ring me up and then waited another 5 to 7 minutes before they told me they didn't have any tuna salad made up and it would be about another 5 plus minutes to make some. Not sure what has happened with that store, they use to be super fast, the last 3 or 4 times I've gone in it has taken more than 5 minutes to get my food and they weren't even that busy. Ended up getting my money back because I could not wait.
Atmosphere: 2
Food: 3
Service: 1
Well, the Cubano that was delivered looks nothing like the menu pic (see added photos). I ordered double ham and it looks less than the standard order from their menu pic. All for $12.49. I won't be back. False advertising. My sandwich looks like it is sick. Eating out is dying.
Terrible service and incompetent workers. The male that made my sandwich was the rudest individual I have ever dealt with. Made my sandwich terribly and then wouldn’t apologize.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Waited for over 45 minutes for one sandwich (a #1 which takes maybe 30 seconds to make). Absolutely terrible service. Don’t bother coming here expecting freaky fast service.
Atmosphere: 1
Food: 2
Service: 1
Rude staff and forgot items in my
Atmosphere: 1
Food: 3
Service: 1
They have messed more order up on my last 2 visits. Not impressed with service .
Parking: Lots of business nearby so parking is sometimes tough. It's a busy spot.
Atmosphere: 2
Food: 3
Service: 3
Employees were extremely nice and I love their cookies!
I order online for in store pickup and it’s never correct.
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