The cold cut combo wasn't visible on the menu but is there and was great. The service was good. Some difficulties in communicating back and forth. The atmosphere could use a musical update while you sit. Since there's no bird-watching to do, it was ultra quiet there.
Atmosphere: 3
Food: 5
Service: 4
Ali
The meat and cheese section was covered and blocked off like some type of sketchy operation but it's just a way to try to scam people by giving them way less like every other Indian cheapskate. Honestly corporate should look into if franchisees are allowed to scam people and do shady stuff like this.
Atmosphere: 1
Food: 1
Service: 1
Aziz Bhagat
Bring back $5 footlongs
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Rotisserie-Style Chicken
Kelley Grusin
Orders here are never correct. 4th time in a row we’ve gotten random sandwiches. Use the other stores in the area.
JD “Kjell” Hjelle
I had to order my favorite Italian BMT with Artisan Italian baked bread. I thought 6” would do it, but I added a Hot Shot Italian6” for all my needs. OMG a BMT is#1 !!!
Parking: Subway Germantown is near Chili’s at Poplar & Exeter. So easy to find, I found it
Wheelchair accessibility: Need a wheelchair entry ? You’re in like a burglar.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnabon Footlong Churro
Isaac Brown
Ordered a regular cheap sub. They charged me the “Ultimate” price. So $10 for a sandwich. I pulled out the coupon they mailed to my house this week. They said they didn’t accept them. I asked if there was any sign posted about them not accepting coupons. They said no, we don’t put up signs for that. Please stop sending me coupons then.
Atmosphere: 1
Food: 1
Service: 1
Jasper Day
This subway used to be Comically bad, to the point where I stopped going because it was such a hassle to even order my food. But something has changed, there are new hires, some guys who have been there the last few times I’ve been, and they are wonderful. They greeted me upon arrival. The food was perfect, and they knew what they were doing. They were quick and kind. I used to never want to dine in here because it felt like the employees didn’t want us there, but today me and my partner sat and ate our food and felt welcomed. Keep these guys on your team and this Subway might make a comeback for me, even after years of awful service.
Atmosphere: 5
Food: 5
Service: 5
Tammy King
They have gotten so high I can't even get all my kids a sandwich it's not for the community of families/ If u only buying for urself yes love it, but me&4 kids it's no way I'm going to Subway u will spend 70+just on sandwich no
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Spicy Italian Melt Footlong Melt
Jack
worst subway I have ever been
Taffy Price
Horrible customer service! Very rude! Barely puts veggies in the salad and gets upset when you ask for a little more! Worse place to eat in the area!
I went to this location because it’s close by my job. I went with coupons that I received in the mail from SUBWAY. I got there & the lady rudely told me that they don’t except coupons. Now what doesn’t make sense to me is that I have SUBWAY coupons, yet I can’t use SUBWAY coupons at SUBWAY. It’s ridiculous! Especially when your establishment is dead nobody eating there but flies. Maybe if you took coupons you would have some business.
Wayne Walpole
Staff very willing to help and make the perfect sandwich
Atmosphere: 5
Food: 5
Service: 5
Naresh Patel
I had a great experience employed were so good and friendly. I usually go their to get a sandwich every thing was clean and nice.
jeffrey Embry
The spinache looked nasty and they skimp on everything. I worked there, i know how much of what goes on which sandwich.
Atmosphere: 3
Food: 2
Service: 1
7Adventures1
I rarely go to Subway, or any fast food place since I enjoy cooking at home. But I got a coupon in the mail and thought, "why not give them a try." Went to this location. Nothing was posted on the door saying they don't take coupons, which had it been there, I would have not bothered entering the store to begin with. It was only after I had ordered and was ready to pay, that they tell me they don't take coupons. ??♀️ I paid for it, but the only reason I even went, was to try it with the coupon. In terms of the service, it was okay. Maybe this is just me, but I find that true customer service has gone down hill, which is why I tend to eat at home. I have worked in the service-based industries, and it often bothers me that people do not know the concept that : your service is what gets people coming back. If you act like you hate your job and appear upset towards the people you service, no one will want to come back. I had gone here only one other time a few months back and I had asked how the person was. They were not willing to engage or interact. They made it seem as though they were bothered that someone wanted to talk to them. I wanted to give them a try, but I think I just won't bother trying Subway, with or without a coupon.
The cold cut combo wasn't visible on the menu but is there and was great. The service was good. Some difficulties in communicating back and forth. The atmosphere could use a musical update while you sit. Since there's no bird-watching to do, it was ultra quiet there.
Atmosphere: 3
Food: 5
Service: 4
The meat and cheese section was covered and blocked off like some type of sketchy operation but it's just a way to try to scam people by giving them way less like every other Indian cheapskate. Honestly corporate should look into if franchisees are allowed to scam people and do shady stuff like this.
Atmosphere: 1
Food: 1
Service: 1
Bring back $5 footlongs
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Rotisserie-Style Chicken
Orders here are never correct. 4th time in a row we’ve gotten random sandwiches. Use the other stores in the area.
I had to order my favorite Italian BMT with Artisan Italian baked bread. I thought 6” would do it, but I added a Hot Shot Italian6” for all my needs. OMG a BMT is#1 !!!
Parking: Subway Germantown is near Chili’s at Poplar & Exeter. So easy to find, I found it
Wheelchair accessibility: Need a wheelchair entry ? You’re in like a burglar.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnabon Footlong Churro
Ordered a regular cheap sub. They charged me the “Ultimate” price. So $10 for a sandwich. I pulled out the coupon they mailed to my house this week. They said they didn’t accept them. I asked if there was any sign posted about them not accepting coupons. They said no, we don’t put up signs for that. Please stop sending me coupons then.
Atmosphere: 1
Food: 1
Service: 1
This subway used to be Comically bad, to the point where I stopped going because it was such a hassle to even order my food. But something has changed, there are new hires, some guys who have been there the last few times I’ve been, and they are wonderful. They greeted me upon arrival. The food was perfect, and they knew what they were doing. They were quick and kind. I used to never want to dine in here because it felt like the employees didn’t want us there, but today me and my partner sat and ate our food and felt welcomed. Keep these guys on your team and this Subway might make a comeback for me, even after years of awful service.
Atmosphere: 5
Food: 5
Service: 5
They have gotten so high I can't even get all my kids a sandwich it's not for the community of families/ If u only buying for urself yes love it, but me&4 kids it's no way I'm going to Subway u will spend 70+just on sandwich no
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Spicy Italian Melt Footlong Melt
worst subway I have ever been
Horrible customer service! Very rude! Barely puts veggies in the salad and gets upset when you ask for a little more! Worse place to eat in the area!
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
I went to this location because it’s close by my job. I went with coupons that I received in the mail from SUBWAY. I got there & the lady rudely told me that they don’t except coupons. Now what doesn’t make sense to me is that I have SUBWAY coupons, yet I can’t use SUBWAY coupons at SUBWAY. It’s ridiculous! Especially when your establishment is dead nobody eating there but flies. Maybe if you took coupons you would have some business.
Staff very willing to help and make the perfect sandwich
Atmosphere: 5
Food: 5
Service: 5
I had a great experience employed were so good and friendly. I usually go their to get a sandwich every thing was clean and nice.
The spinache looked nasty and they skimp on everything. I worked there, i know how much of what goes on which sandwich.
Atmosphere: 3
Food: 2
Service: 1
I rarely go to Subway, or any fast food place since I enjoy cooking at home. But I got a coupon in the mail and thought, "why not give them a try." Went to this location. Nothing was posted on the door saying they don't take coupons, which had it been there, I would have not bothered entering the store to begin with. It was only after I had ordered and was ready to pay, that they tell me they don't take coupons. ??♀️ I paid for it, but the only reason I even went, was to try it with the coupon. In terms of the service, it was okay. Maybe this is just me, but I find that true customer service has gone down hill, which is why I tend to eat at home. I have worked in the service-based industries, and it often bothers me that people do not know the concept that : your service is what gets people coming back. If you act like you hate your job and appear upset towards the people you service, no one will want to come back. I had gone here only one other time a few months back and I had asked how the person was. They were not willing to engage or interact. They made it seem as though they were bothered that someone wanted to talk to them. I wanted to give them a try, but I think I just won't bother trying Subway, with or without a coupon.
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