Not happy at all. You're CLOSED, your hours say 6pm online. I pulled up at 5:50pm, and you sign reads 5:30pm. So..... not happy....
Robert Graham
The Good: spacious & seems clean. Staff was friendly. The Bad: drink lacked flavor. Tasted more like milk with a hint of watered down coffee than "Butter toffee coffee". It was mostly ice (pic taken after an hour in my work truck), way overpriced, mystery ingredients. Mgr or owner kept saying how tasty my drink was, maybe hoping to override my taste buds?
Atmosphere: 3
Food: 1
Service: 4
Michelle Perez
poor communication
Joseph Peer
Love coming by for a smoothie here.
Atmosphere: 5
Food: 5
Service: 5
Stormie Cheak
Beware if you buy a Stanley cup!!! Mine was defective and they wouldn’t take it back or exchange it even with copious amounts of proof.
Donnell Pinkton
Feels like home every time I go there....
Atmosphere: 5
Service: 5
Emily Anderson
Very sweet, fast and the tea I got called Jimmy Buffet tastes so good!
Atmosphere: 5
Food: 5
Service: 5
Anna Blount
I won a $100 gift card to Germantown Hub last year. The gift card had no expiration. I went last week to purchase multiple protein powders and healthy meal powder (My total would have been well over $200). I gave them my gift card to use for part of the total. I was told the gift card would not "swipe" or "work" with the new card system they have now because there has been a new owner since I won the gift card. I was told I would not be able to use my $100 gift card. I told the sweet girl working that was unacceptable since the card has no expiration, so I would love to speak with the new owner. Getting a new card system should have nothing to do with my gift card, especially when I was still going to be spending over $100 of my money for 1 transaction. I was told the new owner would call me. Never got a call. The right thing to do would have been honor my gift card. I realize the card "wouldn't swipe" with the new system, but they could have easily deducted $100 from my total. I will not support a business that does not put customer service first when I was simply trying to use a gift card.
Ellie M
Super sweet employees! I asked for something pineapple/coconutty without caffeine, and they made something personally for me!
Was expecting a healthy shake. The place was very pretty and clean and staff was nice. I somehow missed the many bottles of Herbalife on shelves. Look up the company before you support them.
Ericka Malone
Closest smoothie place after a workout at OTF. Many reviews about POC but I had an amazing experience. Kirby guided me through the menu and was very patient. Definitely will be back!
Kimberly Anderson
Beware People Of Color!!!!!I thought it was just me but after the reading the reviews I am not alone. I went here yesterday at the recommendation of my nail technician. The girl that waited on me was the flat out cold and rude. No greeting, smile, or anything. I asked for recommendations about the shakes she answered the question but nothing else. I didn’t think much about it until she took my card swiped it, sat the iPad down with my card on top of it, proceeded to walk off and go back and start chatting with the group of workers at the end of the counter. The fact that she did not place my card back in my hand and could not be bother enough for me to complete the transaction said volumes. I’m usually a great tipper but not yesterday. My color was the issue because I watched for while for the next customers that can in. BLACK PEOPLE DO NOT GO HERE!
Ericka Brown
Closest smoothie place after a workout at OTF. Many reviews about POC but I had an amazing experience. Kirby guided me through the menu and was very patient. Definitely will be back!
Ericka Alexis
Closest smoothie place after a workout at OTF. Many reviews about POC but I had an amazing experience. Kirby guided me through the menu and was very patient. Definitely will be back!
Not happy at all.
You're CLOSED, your hours say 6pm online. I pulled up at 5:50pm, and you sign reads 5:30pm.
So..... not happy....
The Good: spacious & seems clean. Staff was friendly.
The Bad: drink lacked flavor. Tasted more like milk with a hint of watered down coffee than "Butter toffee coffee". It was mostly ice (pic taken after an hour in my work truck), way overpriced, mystery ingredients.
Mgr or owner kept saying how tasty my drink was, maybe hoping to override my taste buds?
Atmosphere: 3
Food: 1
Service: 4
poor communication
Love coming by for a smoothie here.
Atmosphere: 5
Food: 5
Service: 5
Beware if you buy a Stanley cup!!! Mine was defective and they wouldn’t take it back or exchange it even with copious amounts of proof.
Feels like home every time I go there....
Atmosphere: 5
Service: 5
Very sweet, fast and the tea I got called Jimmy Buffet tastes so good!
Atmosphere: 5
Food: 5
Service: 5
I won a $100 gift card to Germantown Hub last year. The gift card had no expiration. I went last week to purchase multiple protein powders and healthy meal powder (My total would have been well over $200). I gave them my gift card to use for part of the total. I was told the gift card would not "swipe" or "work" with the new card system they have now because there has been a new owner since I won the gift card. I was told I would not be able to use my $100 gift card. I told the sweet girl working that was unacceptable since the card has no expiration, so I would love to speak with the new owner. Getting a new card system should have nothing to do with my gift card, especially when I was still going to be spending over $100 of my money for 1 transaction. I was told the new owner would call me. Never got a call. The right thing to do would have been honor my gift card. I realize the card "wouldn't swipe" with the new system, but they could have easily deducted $100 from my total. I will not support a business that does not put customer service first when I was simply trying to use a gift card.
Super sweet employees! I asked for something pineapple/coconutty without caffeine, and they made something personally for me!
Super delicious, great options… the BEST!
Restaurantji Recommends
Was expecting a healthy shake. The place was very pretty and clean and staff was nice. I somehow missed the many bottles of Herbalife on shelves. Look up the company before you support them.
Closest smoothie place after a workout at OTF. Many reviews about POC but I had an amazing experience. Kirby guided me through the menu and was very patient. Definitely will be back!
Beware People Of Color!!!!!I thought it was just me but after the reading the reviews I am not alone. I went here yesterday at the recommendation of my nail technician. The girl that waited on me was the flat out cold and rude. No greeting, smile, or anything. I asked for recommendations about the shakes she answered the question but nothing else. I didn’t think much about it until she took my card swiped it, sat the iPad down with my card on top of it, proceeded to walk off and go back and start chatting with the group of workers at the end of the counter. The fact that she did not place my card back in my hand and could not be bother enough for me to complete the transaction said volumes. I’m usually a great tipper but not yesterday. My color was the issue because I watched for while for the next customers that can in. BLACK PEOPLE DO NOT GO HERE!
Closest smoothie place after a workout at OTF. Many reviews about POC but I had an amazing experience. Kirby guided me through the menu and was very patient. Definitely will be back!
Closest smoothie place after a workout at OTF. Many reviews about POC but I had an amazing experience. Kirby guided me through the menu and was very patient. Definitely will be back!
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