Unfortunately my experience today has made me sick 🤢 today , I was served raw chicken tenders, and they had me to wait 10 mins for them and they still were raw 😭😞 I got all the way down the street and noticed they were rubbery, and see thru, horrible I went back and spoke with a drive thru employee and they went to get a manager to see the raw chicken, she said they would cook them again , I should've got a refund instead will never eat here again 🤬 check ur tenders break them in half before you leave, some people are not taking cooking thoroughly seriously 😳 u will end up sick please check it before biting into it don't get sick like I did today I hope I don't have to go to the hospital 🏥 later, sad 😢 SMH
Atmosphere: 1
Food: 1
Service: 1
Malik Hamud
Sandwich was made incorrectly, called and asked to speak to a manager to make them aware and to see if they could remake it as I head back since I was on my lunch break and running out of time. Only for someone to pickup, I asked for a manager someone else picks up says hello as I state my issue they hang up. Called several times after for it to ring with no answer. Never getting my business again. Update** spoke with the manager today her name is Michelle. She was very professional, apologized as she wasn’t here when I visited the store. Offered to personally make it right when I return.
Atmosphere: 4
Food: 4
Service: 4
Ranita Israel
Horrible experience, the food is never fresh ! The meat is old and overcooked or burnt. The fries are sitting under the warmer so long they look and taste disgusting The scanner for collecting rewards points never works! The customer service is terrible 1/10 it always a bad experience
Atmosphere: 1
Food: 1
Service: 1
Michael Love
Slow, slow, slow, slow, slow, slow ,slow,slow ,slow,slow, slow, really slow, did I mention the place was slow!!!!!!!!! I was the only one at the counter, think about it I was the only one at the counter.
Atmosphere: 1
Food: 1
Service: 1
Carli
One drive thru operator did amazing
Service: 5
Brandon Whitley
Fast food is a stretch, 20 minute wait for food is crazy when I’m the only one here
Atmosphere: 1
Food: 1
Service: 1
Austin Lombardi
Extreme, dirty, filthy food was horrible. Employees had attitude. Food was cold absolutely horrible place.
Atmosphere: 1
Food: 1
Service: 1
Erica Grady
This Wendy's on Germany town need a class to teach management and workers how to communicate and handle customer they are rude no respect and they need to be reported to better business bureau it sad how full of hell some people are and then they get a job dealing with the customers. Now thats scary
Stacie Gray
Great!!!
Atmosphere: 5
Food: 5
Service: 5
Julie
This restaurant is actually terrifying. I don’t eat Wendy’s myself, but I do for my teenager on occasion, and I think I’ll probably start avoiding this location.
This location is very rude and nonchalant. They ignored me after calling the cashier 3 times to purchase cookies while I waited on my order. I then asked could they hear me ask they manager acknowledged but I dont appreciate them ignoring me like they was too busy to respond and store was empty... bad customer service
Atmosphere: 1
Food: 5
Service: 1
Bridgette Morales
Placed a pickup order and we had ordered no tomato on the burger and extra ketchups. After picking up the order I had realized my chicken nuggets were missing and the burger had tomatoes and no ketchup was there. Its also ironic that we asked for onions for the chili and they did add extra but forgot everything else
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Chili, Baconator Fries
Darren Ashby
Haven't had Wendy's in a long time, was visiting from my town and figured we would stop. We ordered a large chili with onions and cheese & instead of saying they don't have chopped onions, they just threw a mess of sliced onions that goes on a hamburger right on top of the chili not to mention the chili was barely lukewarm. Everything else wasnt too bad
Atmosphere: 4
Food: 3
Service: 3
Luna KS
Food was okay for a fast food place but service was horrible. Rude, rude, rude. The sad part is that the person training the newbie was the rude one. No wonder you will never find good service at any of the Wendy’s. They didn’t even give me a receipt so I can complain online. Next time I’ll need to make sure to ask for one.
Atmosphere: 1
Food: 3
Service: 1
Ronald Logsdon
Best fast food in the area but the lights are out in evenings, menu sign dark to make you think they are not open
Unfortunately my experience today has made me sick 🤢 today , I was served raw chicken tenders, and they had me to wait 10 mins for them and they still were raw 😭😞 I got all the way down the street and noticed they were rubbery, and see thru, horrible I went back and spoke with a drive thru employee and they went to get a manager to see the raw chicken, she said they would cook them again , I should've got a refund instead will never eat here again 🤬 check ur tenders break them in half before you leave, some people are not taking cooking thoroughly seriously 😳 u will end up sick please check it before biting into it don't get sick like I did today I hope I don't have to go to the hospital 🏥 later, sad 😢 SMH
Atmosphere: 1
Food: 1
Service: 1
Sandwich was made incorrectly, called and asked to speak to a manager to make them aware and to see if they could remake it as I head back since I was on my lunch break and running out of time. Only for someone to pickup, I asked for a manager someone else picks up says hello as I state my issue they hang up. Called several times after for it to ring with no answer. Never getting my business again. Update** spoke with the manager today her name is Michelle. She was very professional, apologized as she wasn’t here when I visited the store. Offered to personally make it right when I return.
Atmosphere: 4
Food: 4
Service: 4
Horrible experience, the food is never fresh ! The meat is old and overcooked or burnt. The fries are sitting under the warmer so long they look and taste disgusting
The scanner for collecting rewards points never works! The customer service is terrible 1/10 it always a bad experience
Atmosphere: 1
Food: 1
Service: 1
Slow, slow, slow, slow, slow, slow ,slow,slow ,slow,slow, slow, really slow, did I mention the place was slow!!!!!!!!! I was the only one at the counter, think about it I was the only one at the counter.
Atmosphere: 1
Food: 1
Service: 1
One drive thru operator did amazing
Service: 5
Fast food is a stretch, 20 minute wait for food is crazy when I’m the only one here
Atmosphere: 1
Food: 1
Service: 1
Extreme, dirty, filthy food was horrible. Employees had attitude. Food was cold absolutely horrible place.
Atmosphere: 1
Food: 1
Service: 1
This Wendy's on Germany town need a class to teach management and workers how to communicate and handle customer they are rude no respect and they need to be reported to better business bureau it sad how full of hell some people are and then they get a job dealing with the customers.
Now thats scary
Great!!!
Atmosphere: 5
Food: 5
Service: 5
This restaurant is actually terrifying. I don’t eat Wendy’s myself, but I do for my teenager on occasion, and I think I’ll probably start avoiding this location.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This location is very rude and nonchalant. They ignored me after calling the cashier 3 times to purchase cookies while I waited on my order. I then asked could they hear me ask they manager acknowledged but I dont appreciate them ignoring me like they was too busy to respond and store was empty... bad customer service
Atmosphere: 1
Food: 5
Service: 1
Placed a pickup order and we had ordered no tomato on the burger and extra ketchups. After picking up the order I had realized my chicken nuggets were missing and the burger had tomatoes and no ketchup was there. Its also ironic that we asked for onions for the chili and they did add extra but forgot everything else
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Chili, Baconator Fries
Haven't had Wendy's in a long time, was visiting from my town and figured we would stop. We ordered a large chili with onions and cheese & instead of saying they don't have chopped onions, they just threw a mess of sliced onions that goes on a hamburger right on top of the chili not to mention the chili was barely lukewarm. Everything else wasnt too bad
Atmosphere: 4
Food: 3
Service: 3
Food was okay for a fast food place but service was horrible. Rude, rude, rude. The sad part is that the person training the newbie was the rude one. No wonder you will never find good service at any of the Wendy’s. They didn’t even give me a receipt so I can complain online. Next time I’ll need to make sure to ask for one.
Atmosphere: 1
Food: 3
Service: 1
Best fast food in the area but the lights are out in evenings, menu sign dark to make you think they are not open
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: French Fries
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