Apparently staff ignores business hours. Closed 40 mins early-great job!
Atmosphere: 1
Food: 1
Service: 1
Kyle C.
Placed order inside. Requested to hold tomatoes on one sandwich. Added extra meat to a few sandwiches. EVERYTHING I requested was as I ordered it! This was refreshing as most places mess up at least one part of my order. All the food was fresh! The service was quick, friendly and the person taking my order actually was smiling! I definitely will be back, highly recommend stopping here! Thanks to all the staff working the evening shift on Monday the 26th!
Waited over 15 min in the drive through to order my food. I have no idea how long the poor guy in front of me had been waiting to order. I left. Are you guys okay?
Stephen Harris
My mom already posted a review but she's too nice and forgiving we waited before going to the drive thru until after 2pm so we could get happy hour prices we then ordered and after paying realized we were over charged we asked why we didn't get happy hour prices the cashier said it's still five minutes til 2pm we then showed her both our phones said five minutes after 2pm she said that's not what are clock says and that's what we go by, so because the clocks in this Arby's are wrong we were charged far more for our food this is very wrong and should be fixed I'll also be going on they're site and filing a formal complaint, on top of all this we got zero dips for our nuggets and fries were cold terrible food terrible service
Atmosphere: 1
Food: 2
Service: 1
Kurtis Stough
I've eaten a lot of freaking Arby's in my life. But this was way better. I may have been intoxicated but damn. Honestly they just hook it up and everything was hot and delicious. Good job Arby's employees. Also got take out like 4 times and they were all ready on time. And still hot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries, Roast Beef
Candice Fry
Some time the food is better than other's.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Curly Fries, Roast Beef
Robert Hernandez
You need to get your drive through sensor fixed. It never works for trucks and I sit there for 10 minutes. Happens all the time just ask your staff.
Misty Thaxton
The vibe in this restaurant was very relaxing people were so patient with the staff that you could tell was short staffed but everyone saw the employees that were there hard at work serving hor fresh food. Good
Atmosphere: 5
Food: 5
Service: 5
Nathan Gay
I ordered a double roast beef combo, waited over 30 minutes. Never received my food, the staff refused to help. I left without ever getting my food.
Atmosphere: 1
Food: 1
Service: 1
Makenzie N.
This location is barely hanging on. I was the ONLY one in the drive through. It took 20 plus minutes of sitting in the parking lot to get my food, no one pulled up behind me. It took them 20 minutes for one order and my order was NOT even correct! This location should be shut down.
Ended up getting old Arby's sauce from the dining room and tasted like thousand island dressing and ruined my double roast beef sandwich frys were crusty and also old ...this Arby's want be going back too..
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Roast Beef
Lady Everglot
Overall just go somewhere else reallyPersonally the food is okay but the service isn't, with that said I wouldn't come backThe manager I assume store manager as she had a red shirt on vs everyone else in black was just so rude took me 15 minutes to pay since she up and walked away with some guy before my transaction was completed, my food was good but cold so freshness is not guaranteed, my fry cups were half empty, I've gone to other Arby's and they are always on point with everything.Add to this I had to wait another few minutes to get my cups since the lady didn't give me any when I ordered, I couldn't get any ketchup for my fries either as the condiments thing was taken apart for unknown reasons and wasn't put back together until after I finished my food.On top of all this I saw her and a few others just hanging out phones out and got back to it but nobody washed their hands, that's gross.The cherry on top is how some random customer was hanging out with employees and a small child was just wandering barefoot into the employees only area, like is that even safe?The looks of this place do not resemble it's service or quality. Don't be fooled just go somewhere else.
Atmosphere: 3
Food: 2
Service: 1
Don Lantier
The personnel at the Arby's on Conference Drive in Goodlettsville are the best we have ever had the good fortune to meet.
Atmosphere: 5
Food: 5
Service: 5
Leann Diercksen
Our go-to-place for a great fast lunch/ dinner.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
Kelly Sloan
Slow as hell but at least the food was good.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: French Dip, Roast Beef, Curly Fries
Apparently staff ignores business hours. Closed 40 mins early-great job!
Atmosphere: 1
Food: 1
Service: 1
Placed order inside. Requested to hold tomatoes on one sandwich. Added extra meat to a few sandwiches. EVERYTHING I requested was as I ordered it! This was refreshing as most places mess up at least one part of my order. All the food was fresh! The service was quick, friendly and the person taking my order actually was smiling! I definitely will be back, highly recommend stopping here! Thanks to all the staff working the evening shift on Monday the 26th!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Loaded Italian, French Dip, Roast Turkey Ranch & Bacon Sandwich, Jalapeno Bites, Side Salad, Curly Fries, Arby's Signature Sandwiches Cheese Sticks, Roast Beef
Waited over 15 min in the drive through to order my food. I have no idea how long the poor guy in front of me had been waiting to order. I left. Are you guys okay?
My mom already posted a review but she's too nice and forgiving we waited before going to the drive thru until after 2pm so we could get happy hour prices we then ordered and after paying realized we were over charged we asked why we didn't get happy hour prices the cashier said it's still five minutes til 2pm we then showed her both our phones said five minutes after 2pm she said that's not what are clock says and that's what we go by, so because the clocks in this Arby's are wrong we were charged far more for our food this is very wrong and should be fixed I'll also be going on they're site and filing a formal complaint, on top of all this we got zero dips for our nuggets and fries were cold terrible food terrible service
Atmosphere: 1
Food: 2
Service: 1
I've eaten a lot of freaking Arby's in my life. But this was way better. I may have been intoxicated but damn. Honestly they just hook it up and everything was hot and delicious. Good job Arby's employees. Also got take out like 4 times and they were all ready on time. And still hot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries, Roast Beef
Some time the food is better than other's.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Curly Fries, Roast Beef
You need to get your drive through sensor fixed. It never works for trucks and I sit there for 10 minutes. Happens all the time just ask your staff.
The vibe in this restaurant was very relaxing people were so patient with the staff that you could tell was short staffed but everyone saw the employees that were there hard at work serving hor fresh food. Good
Atmosphere: 5
Food: 5
Service: 5
I ordered a double roast beef combo, waited over 30 minutes. Never received my food, the staff refused to help. I left without ever getting my food.
Atmosphere: 1
Food: 1
Service: 1
This location is barely hanging on. I was the ONLY one in the drive through. It took 20 plus minutes of sitting in the parking lot to get my food, no one pulled up behind me. It took them 20 minutes for one order and my order was NOT even correct! This location should be shut down.
Restaurantji Recommends
Ended up getting old Arby's sauce from the dining room and tasted like thousand island dressing and ruined my double roast beef sandwich frys were crusty and also old ...this Arby's want be going back too..
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Roast Beef
Overall just go somewhere else reallyPersonally the food is okay but the service isn't, with that said I wouldn't come backThe manager I assume store manager as she had a red shirt on vs everyone else in black was just so rude took me 15 minutes to pay since she up and walked away with some guy before my transaction was completed, my food was good but cold so freshness is not guaranteed, my fry cups were half empty, I've gone to other Arby's and they are always on point with everything.Add to this I had to wait another few minutes to get my cups since the lady didn't give me any when I ordered, I couldn't get any ketchup for my fries either as the condiments thing was taken apart for unknown reasons and wasn't put back together until after I finished my food.On top of all this I saw her and a few others just hanging out phones out and got back to it but nobody washed their hands, that's gross.The cherry on top is how some random customer was hanging out with employees and a small child was just wandering barefoot into the employees only area, like is that even safe?The looks of this place do not resemble it's service or quality. Don't be fooled just go somewhere else.
Atmosphere: 3
Food: 2
Service: 1
The personnel at the Arby's on Conference Drive in Goodlettsville are the best we have ever had the good fortune to meet.
Atmosphere: 5
Food: 5
Service: 5
Our go-to-place for a great fast lunch/ dinner.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
Slow as hell but at least the food was good.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: French Dip, Roast Beef, Curly Fries