If i could this location a ZERO then i would!!! The have attempted to go to this location 3-4 times in the last 3 months and have gotten the same EXTREMELY RUDE/ Lack of professionalism and do NOT know what "customer service" means!! As far as my experience last night .... I placed order online for a dinner for my husband and i, for me to pick up at 8:30pm (they are supposed to close at 9pm). I got there at 8:45pm (because stuck in traffic coming back from Nashville after the tornados and storm we had. I pulled up to the drive thru speaker and the woman comes on the speaker and only says "we closed". I said "i have an online order to pick up". She said "we dont got no orders and we closed". I said "you are still supposed to be open and it let me place this order. I have email confirmation that you received the order plus you charged my card for the almost $42 worth of food, so then i demand a refund". She rudely said " we closed and we dont give refunds" and she was refusing any kind of assistance i asked for manager but no response!! I pulled off upset, but then pulled right back and asked for the manager. She said "i am the manager." I had to ask 3 times for managers name, and with haggling and laughter in the back ground she said "Denny" and chuckled too. I dont believe thats her name anyway. After that I went to White House location and got my dinner i give the manager there that was working FIVE stars because she was very friendly and offered me info to contact higher up!! She even said that she has heard MANY customers complain about the Goodlettsville location too!!!!!
Abbey Kaukas
The lady made us pull over for 16 minutes,hair in our food,food cold, playing on her phone,she let a black lady stay but we had to pull over.
Ivory LaShaee'
Like their breakfast, the homecooked eggs are great if you're looking for homemade cooked eggs for breakfast.
Atmosphere: 5
Food: 5
Service: 5
oretha bowers
I ordered Uh two breakfast sandwiches and two breakfast platters To go. I am trying to understand why you did not have Brown sugar bacon anymore because that needs to be a year-round thing and not Seasonal thing I would rather have the bacon than the Strawberry biscuits Please bring the bacon back
Parking: Open Parking lot It was a single building Open parking What else Clean .
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Breakfast Sandwich
Jerry Smith
Drive thru.
Food: 5
Service: 5
Recommended dishes: Sandwich
Chuck Bennett
This should not be considered fast food. Hardee's in general can be empty with no customers and still take 10 to 15 minutes to receive a simple order.
Parking: No one is ever here so there is usually plenty of parking
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Fries
Terry Wade
I just can’t stay enough about the staff always polite. It makes you feel like you’re coming inside from the cold to get homemade biscuits which you are. I definitely serve the smile and love all the food is great and I have some names. I’d like to mention Danielle W, Laniyeah F Ke’Auzha G Jhmari H. Exemplary beautiful people I drive across town to eat here! Terry and Cyndi Wade and. Piper woof! To rub da burgerssss!
Atmosphere: 5
Food: 5
Service: 5
Linda Hernandez (Roses)
Quite atmosphere and food, for the most part, is fresh. Gm 🌹 💋
Atmosphere: 3
Food: 3
Service: 3
Ariele Hayman
I want to give a review on the incredible employees of Goodlettsville Hardee’s. The customer service was prompt and exceptional. The food came out out and cooked to perfection. The bathroom was clean and the restaurant was clean as well.
Atmosphere: 5
Food: 5
Service: 5
Chris Conquest
Food was good, Service was good, drink machine has been out of diet Dr. Pepper last 3 times I've been there over a months time. Place could use a good cleaning also.
I tried the chicken wrap, not too hot. A strip of chicken with cheese and sauce. The ten piece combo is much better bang for your buck. Tried the curls, not bad, but felt cheated ordered a medium and got a small. live and learn
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Chicken Fingers
Edmund Perry
Something has changed food quality for breakdast not quite the same
Atmosphere: 4
Food: 2
Service: 4
Devin Lemons
Food came out fresh and hot. Crew worked as a team to make it order complete. Clean storefront
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Chicken Tenders
Juliana Terlep
Brought my grandbaby and my husband here and we love to share the Hardee breakfast between us. The cashier was so sweet and the food is always good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Platter
Francisco Leung
We ordered the Mushroom & Swiss burger, Frisco, Bacon Cheeseburger, and Kid's Cheeseburger. My kids really enjoyed their burgers. This was our first time at a Hardee's and we had a good experience. Staff was friendly.
If i could this location a ZERO then i would!!! The have attempted to go to this location 3-4 times in the last 3 months and have gotten the same EXTREMELY RUDE/ Lack of professionalism and do NOT know what "customer service" means!! As far as my experience last night .... I placed order online for a dinner for my husband and i, for me to pick up at 8:30pm (they are supposed to close at 9pm). I got there at 8:45pm (because stuck in traffic coming back from Nashville after the tornados and storm we had. I pulled up to the drive thru speaker and the woman comes on the speaker and only says "we closed". I said "i have an online order to pick up". She said "we dont got no orders and we closed". I said "you are still supposed to be open and it let me place this order. I have email confirmation that you received the order plus you charged my card for the almost $42 worth of food, so then i demand a refund". She rudely said " we closed and we dont give refunds" and she was refusing any kind of assistance i asked for manager but no response!! I pulled off upset, but then pulled right back and asked for the manager. She said "i am the manager." I had to ask 3 times for managers name, and with haggling and laughter in the back ground she said "Denny" and chuckled too. I dont believe thats her name anyway.
After that I went to White House location and got my dinner i give the manager there that was working FIVE stars because she was very friendly and offered me info to contact higher up!! She even said that she has heard MANY customers complain about the Goodlettsville location too!!!!!
The lady made us pull over for 16 minutes,hair in our food,food cold, playing on her phone,she let a black lady stay but we had to pull over.
Like their breakfast, the homecooked eggs are great if you're looking for homemade cooked eggs for breakfast.
Atmosphere: 5
Food: 5
Service: 5
I ordered Uh two breakfast sandwiches and two breakfast platters To go. I am trying to understand why you did not have Brown sugar bacon anymore because that needs to be a year-round thing and not Seasonal thing I would rather have the bacon than the Strawberry biscuits Please bring the bacon back
Parking: Open Parking lot It was a single building Open parking What else Clean .
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Breakfast Sandwich
Drive thru.
Food: 5
Service: 5
Recommended dishes: Sandwich
This should not be considered fast food. Hardee's in general can be empty with no customers and still take 10 to 15 minutes to receive a simple order.
Parking: No one is ever here so there is usually plenty of parking
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Fries
I just can’t stay enough about the staff always polite. It makes you feel like you’re coming inside from the cold to get homemade biscuits which you are. I definitely serve the smile and love all the food is great and I have some names. I’d like to mention Danielle W, Laniyeah F Ke’Auzha G Jhmari H. Exemplary beautiful people I drive across town to eat here! Terry and Cyndi Wade and. Piper woof! To rub da burgerssss!
Atmosphere: 5
Food: 5
Service: 5
Quite atmosphere and food, for the most part, is fresh. Gm
🌹 💋
Atmosphere: 3
Food: 3
Service: 3
I want to give a review on the incredible employees of Goodlettsville Hardee’s. The customer service was prompt and exceptional. The food came out out and cooked to perfection. The bathroom was clean and the restaurant was clean as well.
Atmosphere: 5
Food: 5
Service: 5
Food was good, Service was good, drink machine has been out of diet Dr. Pepper last 3 times I've been there over a months time. Place could use a good cleaning also.
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
I tried the chicken wrap, not too hot. A strip of chicken with cheese and sauce. The ten piece combo is much better bang for your buck. Tried the curls, not bad, but felt cheated ordered a medium and got a small. live and learn
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Chicken Fingers
Something has changed food quality for breakdast not quite the same
Atmosphere: 4
Food: 2
Service: 4
Food came out fresh and hot. Crew worked as a team to make it order complete. Clean storefront
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Chicken Tenders
Brought my grandbaby and my husband here and we love to share the Hardee breakfast between us. The cashier was so sweet and the food is always good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Platter
We ordered the Mushroom & Swiss burger, Frisco, Bacon Cheeseburger, and Kid's Cheeseburger. My kids really enjoyed their burgers. This was our first time at a Hardee's and we had a good experience. Staff was friendly.
Atmosphere: 5
Food: 5
Service: 5
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