Food was passable. But it took 20+ minutes to exit parking lot. Easy to get in, impossible to get out. Trucks from neighboring truck stop make it way harder - they need a stop light. Avoid until this is fixed.
Atmosphere: 3
Food: 3
Service: 3
shanel davis
It’s a little ridiculous to have to pay 30$ for two meals at a mediocre fast food place, it’s even more ridiculous when they can’t even make it edible. I get it’s fast food and it’s not gonna be perfect but it was more acceptable when it wasn’t the same price as eating at a real restaurant with actually good food. If we are gonna be paying this much the least you can do is train your people to put together a sandwich. If you wouldn’t eat it or find it appetizing looking, don’t send it out, simple.
Atmosphere: 2
Food: 1
Service: 2
Gina Johnson
Not enough meat on the sandwiches as usual and as advertised . But the service is lacking Also how can Arby’s be out if sauces ???
Atmosphere: 3
Food: 3
Service: 3
Jonathan Barnett
Waited 20 minutes in the drive through. No apologies. No customer service!
Atmosphere: 1
Food: 5
Service: 1
Candace Cross
We had to wait a few min to place our order no big deal, one of the team members brought our food to the counter and hurried and walked off, my husband stood there waiting for someone to come back so he could get condiments, no one came back after 5 min so he brought the food to the table. I went to the counter and stood there for about 4 min and finally yelled can i please have some condiments 3 times before anyone heard me. A man came around and nicely gave me ketchup and arbys sauce. Went back to my table and Opened up my food and the roast beef was hard in a lot of spots and cold. Took the food back to the counter and stood there for about 3 min and yelled out can I please get some service. A man came to the counter and I told him what was wrong he went to go fix my sandwich and brought me a new one to the counter and Then told me he fixes the food as ordered. I took the sandwich to my table and the roast beef was cold and the bun felt like it just came from a cooler. I was so hungry I just ate it and it tasted wierd. I have been in a meeting since 10 am this morning and up since 6am, I had ate half a sandwich all day a nice hot meal would have been great. We will never be back. And in my opinion the customer service was a very low grade of good service. I would not recommend this Arby's.
Atmosphere: 1
Food: 1
Service: 1
Daniel Davis
Loved it yum no big wait and the people were nice
Atmosphere: 5
Food: 5
Service: 5
Brent Fenton
Very good one!
Atmosphere: 4
Food: 5
Service: 5
Moriah Owen
They did not, in fact, have the meats.
Sherell White
What happened to the food. Chicken sandwich looks like it was run over by a truck.
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: Curly Fries, Mozzarella Sticks 4 Ea
Terry Gillim
Service was fine. Order was correct. But the taste was not the best I've had at Arby's. Not hot just barley warm
Low staff and watched them lock doors on customers cause while we were waiting for food one of the employees burned themselves and had to leave leaving the crew of 3 down to 2. The food took forever to make and it was hard to get the twos attention, understandably. The restaurant is undergoing renovations inside soon and it was chaotic there to dine in.
Food was passable. But it took 20+ minutes to exit parking lot. Easy to get in, impossible to get out. Trucks from neighboring truck stop make it way harder - they need a stop light. Avoid until this is fixed.
Atmosphere: 3
Food: 3
Service: 3
It’s a little ridiculous to have to pay 30$ for two meals at a mediocre fast food place, it’s even more ridiculous when they can’t even make it edible. I get it’s fast food and it’s not gonna be perfect but it was more acceptable when it wasn’t the same price as eating at a real restaurant with actually good food. If we are gonna be paying this much the least you can do is train your people to put together a sandwich. If you wouldn’t eat it or find it appetizing looking, don’t send it out, simple.
Atmosphere: 2
Food: 1
Service: 2
Not enough meat on the sandwiches as usual and as advertised . But the service is lacking Also how can Arby’s be out if sauces ???
Atmosphere: 3
Food: 3
Service: 3
Waited 20 minutes in the drive through. No apologies. No customer service!
Atmosphere: 1
Food: 5
Service: 1
We had to wait a few min to place our order no big deal, one of the team members brought our food to the counter and hurried and walked off, my husband stood there waiting for someone to come back so he could get condiments, no one came back after 5 min so he brought the food to the table. I went to the counter and stood there for about 4 min and finally yelled can i please have some condiments 3 times before anyone heard me. A man came around and nicely gave me ketchup and arbys sauce. Went back to my table and Opened up my food and the roast beef was hard in a lot of spots and cold. Took the food back to the counter and stood there for about 3 min and yelled out can I please get some service. A man came to the counter and I told him what was wrong he went to go fix my sandwich and brought me a new one to the counter and Then told me he fixes the food as ordered. I took the sandwich to my table and the roast beef was cold and the bun felt like it just came from a cooler. I was so hungry I just ate it and it tasted wierd. I have been in a meeting since 10 am this morning and up since 6am, I had ate half a sandwich all day a nice hot meal would have been great. We will never be back. And in my opinion the customer service was a very low grade of good service. I would not recommend this Arby's.
Atmosphere: 1
Food: 1
Service: 1
Loved it yum no big wait and the people were nice
Atmosphere: 5
Food: 5
Service: 5
Very good one!
Atmosphere: 4
Food: 5
Service: 5
They did not, in fact, have the meats.
What happened to the food. Chicken sandwich looks like it was run over by a truck.
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: Curly Fries, Mozzarella Sticks 4 Ea
Service was fine. Order was correct. But the taste was not the best I've had at Arby's. Not hot just barley warm
Atmosphere: 4
Food: 3
Service: 4
Restaurantji Recommends
Best service and friendliest workers in all of SMITH County fast food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries
Not busy and really long wait. Food was cold and had been sitting there a while. Disappointing.
Atmosphere: 1
Food: 1
Service: 1
It was fantastic
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Arby's Classic Roast Beef Sandwich
Low staff and watched them lock doors on customers cause while we were waiting for food one of the employees burned themselves and had to leave leaving the crew of 3 down to 2.
The food took forever to make and it was hard to get the twos attention, understandably. The restaurant is undergoing renovations inside soon and it was chaotic there to dine in.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Arby's Signature Sandwiches, Mozzarella Sticks
Always love roast beef service was great
Atmosphere: 5
Food: 5
Service: 5
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