Chicken Shops near Gray, TN

“Super clean inside! I have always visited this location on the drive thru 🚘, but decided to go inside this time. What a pleasant surprise.

A friendly cashier named Katrina 👸 took our orders and the managers were helpful and polite. Certainly this is a KFC you'll want to visit regularly.

I recommend the Original Style™️ fried chicken. 🍗 They had no problem filling our orders of a 12 piece and 16 piece family dinner specials in a timely manner on the 4th of July 🎇🧨“

“My husband and I enjoyed a delicious meal with fabulous service. The environment is friendly. The food is flavorful. Highly recommend!“

“Food is great. But I have to say the service needs work. Had a bad experience with a pickup order where part of my order had been missed. Instead immediately I get a response from the first voice telling me snarkily that “no there were none on that order, I filled it myself”. To which I had to had to read off my email confirmation for my order. I then get 2 minutes of silence. When the voice comes back it tells me, “oh, those will be here to pick up when you get here.” So I ask, “so I have to make a second trip? Is there anything you can offer on my order because it was left off in order to make up for the 20 minute round trip I have to make?” (The voice has no idea how to answer my question.) I finally drive the ten minutes to the location to get the rest of my order, and the same snarky voice is at the pickup window. I get a quick apology from a manager and the remainder of my order. But I’ve been in customer service for 20 years… One should make an attempt to not just apologize, but to compensate for the effort a customer had to go through for the businesses mistake. To do otherwise, implies indifference. I got nothing from them. No, here’s a few extra biscuits to make up for the trouble. Or a coupon for your next visit. Nope. Just snarky voices and a quick apology. Honestly if we didn’t have food allergies and liked the food, I wouldn’t go back. Definitely gonna have on my list of places I may need a break from… it won’t help if I like the food if it gives me high blood pressure because of the staff. Please train your staff better. Less attitude would be great. And as painful as the phrase can be “the customer is always right”— Legit it’s best to not call your customers liars right off the bat.“

“Great safe. Clear area. Indoor playground with kids.“

“great food, great kind service, and food is always correct“

“Debbie, on the morning staff is the best Chick-Fil-A worker I have ever met!! She is kind, attentive, and makes relationships with her customers. She has single handily made my friend and I want to drive out of our way to visit this location! We love Debbie, West Market Street has an asset on their hands!“

“If there's one there's one thing I have to praise East Tennessee State University about, it's that they know how to take care of their students. This Chick-fil-A is conveniently located in a place where a lot of students pass by or socialize in. Not to mention it's open until 10PM making it ideal if you need a late night snack.“

“Pinch decision after (you can read the Popeye's post).
10/10 recommend
Nuggets juicy, and not dry.
Chicken Sandwich was as requested.
Fries were perfectly crisp.
Everything is hot, fresh, and pristine clean.
Service is excellent and employees are engaging.
Excellent food, service was on point and friendly.
Don't skip this stop on your next outing.“

“I ordered here for the 1st time. Drive Thru experience was good and fast. Food wise fries were the steal of the show, amazing crunch, and seasoning. I give them a 9.2
Chicken was crispy and flavorful. Only gripe, they were kind of small to my liking. But I give them an 8.6
Bread was nice and toasty a solid 8.4
Sauces I got their signature spicy. Solid 8.8
Also got there sweet heat that sauce was amazing. I give it a 9.4
Overall experience was a solid 8.9. I will definitely come back and try other menu items. I definitely recommend this place. The only other fast food chicken joint this good is Chic Fil A.“

“I like their chicken,
I go back there mainly to pick up their sides,
If you haven't been feeling well Or kids That need a quick bite when you don't feel well, Their mashed potatoes and gravy And the chicken pot pie always works“