Pal's Sudden Service

257 Old Gray Station Rd, Gray
(423) 477-1400

Recent Reviews

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Kevin Phillips

This Pal's seems to be the worst 1 I have experienced. Rude employees that never say hello and act like they hate being there..Food is a toss up..sometimes its ok other times not so much. I live in Gray, but going to Boone's Creek next time..That seems to be the best 1 in JC

Atmosphere: 2

Food: 3

Service: 2

Recommended dishes: Hot Dog

Simone Phillips

Always such polite and genuine staff. It’s a pleasure using this drive through. Love their Frenchie fries & cheeseburger!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Frenchie Fry

Alexandra Tronnes

There are tons of Pal's in the area, but the one in Gray behind walgreens is the best. Everything is prepared well and service is fast! Love Pals!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Frenchie Fry, Hot Dog

Beau Davenport

Just wanted to say thanks.Had a slight mix up with my order called and fixed it no grief no problem didnt even make me drive around or wait.PALS is still the hometown heroes definitely the people you want making your food

Kristina Smith

Fast drive thru with consistently good fries and drinks.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Frenchie Fry

T G

Just wanted to express genuine gratitude towards the workers here. My husband and I hardly have extra cash to get fast food (and it’s usually Pals that we crave) and when I say I’m hardly ever let down, thank you! My husband once worked at Pals and he knows how tough it can be. But thank you all for always doing your best even if is your worst day. You all truly are making someone’s day better. All this for a hot dog and patty melt 😅

Atmosphere: 5

Food: 5

Service: 5

Amos Dugger

Just awesome. Period.

Atmosphere: 5

Food: 5

Service: 5

Elizabeth Morgan

Always kind and respectful, night team are teens mostly and sometimes they do make mistakes however, call during the day with your receipt in hand and let them know exactly what happen!
They fix it no issues, the female manager has worked there for many years( am shift ) and has always been kind and respectful. I’ll never stop coming here unless new ownership/ management is taken.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Frenchie Fry, Biscuit and Gravy Cheddar Rounds

Michael Fitzgerald

Greeted with a big smile , took my order..another big smile… got my food . Enjoyed my meal .

Atmosphere: 5

Food: 5

Service: 5

Kristen Gramlich

Theres 3 of us in the car. I ordered 1 thing and the girl goes go to the next window. I added to the order and the something. She kept doing it. The whole order ended up being messed up. It was not worth the $30 for breakfast.

Atmosphere: 1

Food: 1

Service: 1

Missy Hoss

Order is hardly ever right anymore. Emailed previously and did not get any response.

Food: 3

Service: 3

Shirhonda Stephan

best pals in town. Mr Bill is amazing along with the rest of the employees. My sone is autistic and LOVES this pals. If he had his way he would have chedder rounds for breakfast and a patty with cheese and French fries everyday. Thank you all for always being so friendly and fast.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Frenchie Fry, Biscuit and Gravy Cheddar Rounds

Bill Smith

A very polite staff. Good food fast.

Atmosphere: 5

Food: 5

Service: 5

Chip Yeomans

I ordered three hot dogs with extra, extra onion and received three hot dogs with barely any onion at all! It’s the third time this has happened so I will not be going back to Pal’s! It’s VERY frustrating not to get what you ask for!

Atmosphere: 5

Food: 2

Service: 5

John S. Wagner

Asked for a Large DrEnuf with very little ice. What I got was a large cup of ice with very little DrEnuf.

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