Ordered over 40 dollars worth of food, got a call that said they “didn’t have” a few of the items we ordered, okay fine. When the order arrived, we did not receive the nuggets party pack, which they never said anything about not having that. didn’t give us the large fry, no napkins, no straw, no sauces. BUT they did give us 2 burgers, not what we ordered but thanks! Ultimately, DO NOT order here. Do better.
Service: 1
Riley Moyer
This place just stinks.
I just moved to the area and I DoorDashed some Wendy’s. Order was over $50. When the Order arrived it was completely wrong and I got a lot of I didn’t order too. Unbelievable. Pull your crap together Wendy’s.
Food: 3
Service: 1
Mark Honeycutt
Ordered Wendy’s famous chili and was very disappointed… there were nothing in it just soup that didn’t taste like chili.
Atmosphere: 1
Food: 1
Service: 1
Crystal Valcarcel
I went to this Wendy's with my service dog I was told that I needed to provide paperwork to prove that she's a service dog which I provided her a copy for my service dog certificate which I don't have to.they continue asking me questions like why is she a service dog I begin to tell them I don't need to answer those questions then they proceed to tell me that I need to show ID to prove that she is my service dog and that they need to make copies of my state ID and my certificate for my service dog I did not feel comfortable giving her my state ID to make copies of Tori the manager made me and my family feel very uncomfortable we ended up eating in our car outside of the Wendy's with my family and service dog and we are traveling on a long road trip from New York City to Tennessee we figured to go to Wendy's real quick just to get a bite Big mistake food is horrible service sucks
Atmosphere: 1
Food: 1
Service: 1
Spence B
3pm on a Saturday took 15 minutes for a drive thru order with only one customer in front of me. Not the first time this happened
Service: 1
Holden Cavin
Unfortunately I have to provide everything with a one-star. The reason that I have to provide a one-star is I get off work at 11:00 p.m. every night and this Wendy's location is slightly below my residence. So when I pulled up to the drive-thru to order at 11:36 p.m. I was instructed by someone coming out the back door pulling a large cart of boxes that the location was currently closed. If this is in fact the case I would highly recommend that you update your Google listing so it reflects your appropriate and correct closing time. If in fact this was a Miss Justice on the part of the cashier I hope in the future that the location will be open for ordering. I would imagine that you keep your store open till midnight for sells unfortunately you will not be able to receive those if your hospitality team is instructing your customers that you are closed. The girl pulling the cart of boxes was a heavier set young woman with brown or reddish hair. I was a general manager with Hardee's for 9 years if I would have done this unfortunately I wouldn't have had a job. Are ultimately moved up and became a floating GM to go into locations and fix issues. Maybe I will try coming through there again in a few months and we will see if you'll be open then.
L Blazer
The ppl were extra nice and really cool. Has a cool friendly vibe
Atmosphere: 5
Food: 5
Service: 5
Jon Kirschbaum
Food was cold! Order was not complete! Everyone seemed overwhelmed with a simple order. Ordered burger with mustard, onion and pickle. Got home, nothing in it! Chicken sandwich, no lettus. Fries cold! Very poor! Will not go back! Go to Jonesborough if you can!
Atmosphere: 1
Food: 1
Service: 1
Sara Davidson
Burgers are raw and have absolutely NO taste! Use to be real good but it is terrible now!
Atmosphere: 1
Food: 1
Service: 2
Kathryn Albertson
I don’t like white, limp French fries. They graciously made mine extra crispy, thank you!!!
Used to be a good spot. Ordered some food , told me they had no ketchup and no bbq sauce….. ok it happens..that’s fine.. but then gave me cold food and old fries. Come onnnnnn it isn’t hard to put in some effort for decent service….
ethan ruth
Worst experience at a fast food restaurant in my life. While in line I watched a lady come to the counter with a RAW burger they had served to her. It was all pink on the inside. Both of my burgers were pink as well. I guess it's too hard for them to use their timers. They also left out my ten piece nugget. When I went back up to the counter it was precupped up and not under the heating lamp! Young lady at the cashier was kind but she did the wrong math and seemed generally confused about everything. DON'T GO TO THIS WENDYS TRAVEL THE EXTRA BIT FOR A JC WENDYS!!!
Atmosphere: 2
Food: 1
Service: 1
Spencer Scarth
SLOW. Tried to cancel order on app with how long it took someone to get to the speaker, and then couldn’t cancel. Went to counter and was handed a drink I didn’t order and didn’t get rest of order? What’s going on Wendy’s?
Atmosphere: 1
Food: 3
Service: 1
Nutty Hiker
They serve their burgers raw!!!! Stopped here for dinner passing through. Got it to go. Got down the road, we both bit into our burgers to to see that they were super pink. Neither burger was cooked all the way through! That was $25 down the drain!
Food: 1
jacob miller
While sitting in the drive thru I watched an employee get my chili out of the microwave with her shirt sleeve because I guess it was too hot to touch with her bare hand ( no glove). After she dipped her sleeve in my chili she went to hand sink to wash the chili off. Gross. Didn't want to risk getting sick so I left
Ordered over 40 dollars worth of food, got a call that said they “didn’t have” a few of the items we ordered, okay fine. When the order arrived, we did not receive the nuggets party pack, which they never said anything about not having that. didn’t give us the large fry, no napkins, no straw, no sauces. BUT they did give us 2 burgers, not what we ordered but thanks! Ultimately, DO NOT order here. Do better.
Service: 1
This place just stinks.
I just moved to the area and I DoorDashed some Wendy’s. Order was over $50. When the Order arrived it was completely wrong and I got a lot of I didn’t order too. Unbelievable. Pull your crap together Wendy’s.
Food: 3
Service: 1
Ordered Wendy’s famous chili and was very disappointed… there were nothing in it just soup that didn’t taste like chili.
Atmosphere: 1
Food: 1
Service: 1
I went to this Wendy's with my service dog I was told that I needed to provide paperwork to prove that she's a service dog which I provided her a copy for my service dog certificate which I don't have to.they continue asking me questions like why is she a service dog I begin to tell them I don't need to answer those questions then they proceed to tell me that I need to show ID to prove that she is my service dog and that they need to make copies of my state ID and my certificate for my service dog I did not feel comfortable giving her my state ID to make copies of Tori the manager made me and my family feel very uncomfortable we ended up eating in our car outside of the Wendy's with my family and service dog and we are traveling on a long road trip from New York City to Tennessee we figured to go to Wendy's real quick just to get a bite Big mistake food is horrible service sucks
Atmosphere: 1
Food: 1
Service: 1
3pm on a Saturday took 15 minutes for a drive thru order with only one customer in front of me. Not the first time this happened
Service: 1
Unfortunately I have to provide everything with a one-star. The reason that I have to provide a one-star is I get off work at 11:00 p.m. every night and this Wendy's location is slightly below my residence. So when I pulled up to the drive-thru to order at 11:36 p.m. I was instructed by someone coming out the back door pulling a large cart of boxes that the location was currently closed. If this is in fact the case I would highly recommend that you update your Google listing so it reflects your appropriate and correct closing time. If in fact this was a Miss Justice on the part of the cashier I hope in the future that the location will be open for ordering. I would imagine that you keep your store open till midnight for sells unfortunately you will not be able to receive those if your hospitality team is instructing your customers that you are closed. The girl pulling the cart of boxes was a heavier set young woman with brown or reddish hair. I was a general manager with Hardee's for 9 years if I would have done this unfortunately I wouldn't have had a job. Are ultimately moved up and became a floating GM to go into locations and fix issues. Maybe I will try coming through there again in a few months and we will see if you'll be open then.
The ppl were extra nice and really cool. Has a cool friendly vibe
Atmosphere: 5
Food: 5
Service: 5
Food was cold! Order was not complete! Everyone seemed overwhelmed with a simple order. Ordered burger with mustard, onion and pickle. Got home, nothing in it! Chicken sandwich, no lettus. Fries cold! Very poor! Will not go back! Go to Jonesborough if you can!
Atmosphere: 1
Food: 1
Service: 1
Burgers are raw and have absolutely NO taste! Use to be real good but it is terrible now!
Atmosphere: 1
Food: 1
Service: 2
I don’t like white, limp French fries. They graciously made mine extra crispy, thank you!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Used to be a good spot. Ordered some food , told me they had no ketchup and no bbq sauce….. ok it happens..that’s fine.. but then gave me cold food and old fries. Come onnnnnn it isn’t hard to put in some effort for decent service….
Worst experience at a fast food restaurant in my life. While in line I watched a lady come to the counter with a RAW burger they had served to her. It was all pink on the inside. Both of my burgers were pink as well. I guess it's too hard for them to use their timers. They also left out my ten piece nugget. When I went back up to the counter it was precupped up and not under the heating lamp! Young lady at the cashier was kind but she did the wrong math and seemed generally confused about everything. DON'T GO TO THIS WENDYS TRAVEL THE EXTRA BIT FOR A JC WENDYS!!!
Atmosphere: 2
Food: 1
Service: 1
SLOW. Tried to cancel order on app with how long it took someone to get to the speaker, and then couldn’t cancel. Went to counter and was handed a drink I didn’t order and didn’t get rest of order? What’s going on Wendy’s?
Atmosphere: 1
Food: 3
Service: 1
They serve their burgers raw!!!! Stopped here for dinner passing through. Got it to go. Got down the road, we both bit into our burgers to to see that they were super pink. Neither burger was cooked all the way through! That was $25 down the drain!
Food: 1
While sitting in the drive thru I watched an employee get my chili out of the microwave with her shirt sleeve because I guess it was too hot to touch with her bare hand ( no glove). After she dipped her sleeve in my chili she went to hand sink to wash the chili off. Gross. Didn't want to risk getting sick so I left
Atmosphere: 1
Food: 1
Service: 1
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