I went through the drive-through, and I ordered a med dragonfruit strawberry green tea refresher and 10 doughnut holes. It took much longer than it should have, but I was ok with that. The drink was only about 2/3 of the way full, and hardly no fruit at all. The doughnuts were large and fresh, but I only got 8.
Atmosphere: 4
Food: 2
Service: 2
Brooke Moore
Lady making the coffee was really rude and had a bad attitude as well as the lady taking orders kept asking huh after repeating everything
Atmosphere: 1
Food: 1
Service: 1
Elvin Hsu
Great crew. Super friendly and helpful
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Donuts, Egg and Cheese
Dan Anderson
Never found a happy employee here. But they do make acceptable coffee. If you're desperate and the Creamy cup is closed.
Atmosphere: 3
Service: 3
Nichole Huminski
Very friendly staff ...fast service and always yummy iced coffee
I'm not sure what it is, if it's just new people or carelessness but lately the coffee sucks. And the bagel minis are never warm.
Atmosphere: 2
Food: 1
Service: 3
NismoGuy370z
Waited in line for 35 minutes for an half dozen of donuts. All to find out that staff was playing on their phones. Also I wasn’t even given a receipt!
Kenneth Amos
Thank you so much for giving me a cup with a messed up lid so I spilled coffee all over myself. Great way to start the day. Its impossible to look at the rim of the cup and think putting a lid on it would keep it from leaking. So
Atmosphere: 1
Food: 1
Service: 1
Sierra Marie
they didn’t fill my cup up all the way????? i order the same thing 5 days a week and this is the only location that 1- skimps me on my stuff and 2- rude employees who are not knowledgeable on customer service or what this company sells.
Atmosphere: 1
Food: 1
Service: 1
Richard KACZMAREK
The same old donuts every timeAfter 12 noon there is no donuts and if you are lucky to get one hard as a rockStaff changes every
Greeneville Dunkin usually does really well, but today the guy at the drive through window was very rude and they did a terrible job making my food. The food did not taste poorly, however when I order a bacon sandwich I expect a good amount of well…. BACON.Overall today with the combination of bad attitudes and a measly amount of bacon I had a bad experience.
Atmosphere: 3
Food: 2
Service: 1
ARJ Parke
Jaw dropping customer service. Waited in the drive-through for five minutes with no one in front of me. A line was building, and after yelling, " hello" into the intercom to no response pulled up to the window. Was ignored until she opened the window to say I needed to pull around. After telling her what happened, she informed me their system doesn't pick up big trucks. So she wanted me to pull around again even though it doesn't work. She insisted it would be rude if she took my order because of the other people behind me, even though I was there first? Absolutely bizarre. Then, she refused to give her name so I could talk with management
Bri Amyx
So much improvement over the last year! Keep up the hard workUpdate Dec 2023Fast service nowadays. But like where did the bacon go? I paid extra for bacon avocado just to get maybe an inch of bacon on it ???
Atmosphere: 5
Food: 4
Service: 5
Amy Ray
Long wait with only 1 car ahead of us. Almost gave us the wrong order. Two medium coffee with cream & sugar... horrible! And grounds in it to top it off.
I went through the drive-through, and I ordered a med dragonfruit strawberry green tea refresher and 10 doughnut holes. It took much longer than it should have, but I was ok with that. The drink was only about 2/3 of the way full, and hardly no fruit at all. The doughnuts were large and fresh, but I only got 8.
Atmosphere: 4
Food: 2
Service: 2
Lady making the coffee was really rude and had a bad attitude as well as the lady taking orders kept asking huh after repeating everything
Atmosphere: 1
Food: 1
Service: 1
Great crew. Super friendly and helpful
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Donuts, Egg and Cheese
Never found a happy employee here. But they do make acceptable coffee. If you're desperate and the Creamy cup is closed.
Atmosphere: 3
Service: 3
Very friendly staff ...fast service and always yummy iced coffee
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Munchkins Donut Hole Treats, Iced Latte, Egg and Cheese
I'm not sure what it is, if it's just new people or carelessness but lately the coffee sucks. And the bagel minis are never warm.
Atmosphere: 2
Food: 1
Service: 3
Waited in line for 35 minutes for an half dozen of donuts. All to find out that staff was playing on their phones. Also I wasn’t even given a receipt!
Thank you so much for giving me a cup with a messed up lid so I spilled coffee all over myself. Great way to start the day. Its impossible to look at the rim of the cup and think putting a lid on it would keep it from leaking. So
Atmosphere: 1
Food: 1
Service: 1
they didn’t fill my cup up all the way????? i order the same thing 5 days a week and this is the only location that 1- skimps me on my stuff and 2- rude employees who are not knowledgeable on customer service or what this company sells.
Atmosphere: 1
Food: 1
Service: 1
The same old donuts every timeAfter 12 noon there is no donuts and if you are lucky to get one hard as a rockStaff changes every
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Velvet coffee is amazing. Staff is also so sweet.
Atmosphere: 5
Food: 5
Service: 5
Greeneville Dunkin usually does really well, but today the guy at the drive through window was very rude and they did a terrible job making my food. The food did not taste poorly, however when I order a bacon sandwich I expect a good amount of well…. BACON.Overall today with the combination of bad attitudes and a measly amount of bacon I had a bad experience.
Atmosphere: 3
Food: 2
Service: 1
Jaw dropping customer service. Waited in the drive-through for five minutes with no one in front of me. A line was building, and after yelling, " hello" into the intercom to no response pulled up to the window. Was ignored until she opened the window to say I needed to pull around. After telling her what happened, she informed me their system doesn't pick up big trucks. So she wanted me to pull around again even though it doesn't work. She insisted it would be rude if she took my order because of the other people behind me, even though I was there first? Absolutely bizarre. Then, she refused to give her name so I could talk with management
So much improvement over the last year! Keep up the hard workUpdate Dec 2023Fast service nowadays. But like where did the bacon go? I paid extra for bacon avocado just to get maybe an inch of bacon on it ???
Atmosphere: 5
Food: 4
Service: 5
Long wait with only 1 car ahead of us. Almost gave us the wrong order. Two medium coffee with cream & sugar... horrible! And grounds in it to top it off.
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Donuts