Rocky's Pizza Greeneville

104 Village Dr #3, Greeneville
(423) 638-7597

Recent Reviews

Amber Dills

Absolutely the best pizza. In fact my 4 year old has eaten all of the two pizzas we got today besides what we had at lunch. Will for sure make a trip by next time we come for a visit!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza, Cheese Pizza

Neal Perry

It was decent pizza, nothing special . It's the same pizza today as it was many years ago. Better options in Hot Springs, Kingsport, and Knoxville.We had the Supreme Pizza, and the crust couldn't hold up. If you picked up an individual slice wrong, the toppings would just slide off. To me, the cheese bread was too greasy.

Atmosphere: 3

Food: 4

Service: 4

richard miller

They never fail to impress me. Always outstanding.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Breadsticks, Cheese Pizza

Tracey Bower

We love the pizza. We drive from Morristown just to get pizza at least once or twice a month.

Atmosphere: 5

Food: 5

Service: 5

Wesley Gray

The salads are amazing, and I recommend them highly though there's always a lunch rush. How couldn't there be? It's a great place to eat!

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Chef Salad

mike garafola

Horrible customer service. We were pretty regular customers who spent about 40-50 dollars 1-3 times a week. Last night, my wife placed an order (our normal sandwich order that we always get the same way). She ordered the sandwiches plain with just meat and cheese. We picked our order up and when we got home it was wrong. They put mayonnaise and lettuce on them. I cannot eat mayo. My wife called them and they treated her like she was lying and they got the order right. They said that we’d need to bring the sandwiches back or they would give her a credit. It’s not plausible nor does it make any sense to drive 25 minutes each way with a newborn baby because of their screw up. They then tell her the credit is for 3 dollars and hang up before she could even say anything.Tonight, I called and spoke to the “manager”. This guy had an attitude from the moment he got on the phone. While I remained professional and calm, he portrayed a wannabe tough guy attitude over the phone. He continuously interrupted and became loud and was over talking me and my wife. He told me “it’s not my fault you live 25 minutes away”. He’s right, that is not his fault. What is his fault is his incompetent employees and him not willing to fix their mistakes and make it right. He continued to defend his policy and say he would not give a credit for the 2 sandwiches that his employee screwed up. Finally he says I’ll give you one free sandwich. I’m sorry, but it’s not a negotiation to me. I didn’t want one free sandwich. I wanted what I paid for and did not get. He very rudely said they can’t take our word and trust everyone (basically calling his customers liars). I attempted to give him a phone number to look at our order history and how much I spend there, but he refused to do so. This is no way to treat customers, and is not good business. If he is that hard up for a 12 dollar sandwich then I feel sorry for them. Attached is a picture of the incorrect sandwich from last night.I hope that higher management or the owner reads these reviews and trains his staff. If someone working for me acted the way that manager did, they would not have a job. At this point I’d want not only my sandwiches but an apology as well. Hopefully upper management can understand the business aspect of this. Their wannabe tough guy manager who tried to imply that I am a liar over a 12 dollar sandwich just cost them over 2k a year in revenue. Not smart business.

Atmosphere: 1

Food: 1

Service: 1

Thomas Robinson

Comfort food quality.The mushroom spaghetti is very pleasant there's a fire roasted element to the tomato sauce that makes it a elevated comfort food. In addition the individual pizza 10-in is not only such a great deal price-wise it's filling and satisfying. Everyone can have their own pizza and be satisfied or have leftovers.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Individual Pizza with Green Olives Pineapple Bacon and Onions, Meatball Spaghetti

Iain Wemyss

Need better customer service. Great pizza, the best in town, but service is horrible. 7 people standing in the prep area, one girl working the register, 7 people in a standstill line. Waiting, waiting, waiting just to pay and pickup the pizza. Very unprofessional and also rude to keep customers waiting while only one person working the register and dining area. Not her fault. The girl up front was doing her best, while others just stood there. But, great pizza. So, maybe it's worth that inconvenience to you.

Atmosphere: 3

Food: 5

Service: 1

Daniel Hansen

Just moved to Greeneville from Florida and decided to give Rocky’s a try. So glad I did, I had a cheese pizza and it was sooo good, the dough is amazing. I will definitely be going here a lot. Rocky’s Rocks????

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese Pizza

Donna Green

The pizza and cheese bread was delicious ......

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Breadsticks w Cheese, Pepperoni Pizza

Kim Brown

Love their salads and their pizza!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chef Salad, Cheese Pizza, Pepperoni Pizza

Hannah D.

I pretty much have almost eaten everything on the menu & so far, everything I've ate has been delicious! The staff at this location & all the other locations are super friendly & work very efficiently together to keep each customer happy. They do dine-in eating & to go/pick up orders & deliveries!! Another awesome thing is they don't just do pizza's only!! They have excellent salads, wings, spaghetti, & sandwiches, (my favorite is their turkey & cheese!!) So, there's a variety of things just in case someone in your group wanted something other than pizza!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chef Salad, Meatball Sub, Chips, Meatball Spaghetti, Bread Stix, Breadsticks, Steak

Tasha Sherrill

I never complain I eat here at least 1 time a week yesterday ordered a salad $11.25 got home 5 miles away and opened to see gnat on cheese killed it picked up lettuce another gnat, called and spoke with a very rude manager expressed to her that there was gnats she assured me they have someone spray and they have no gnats, I asked is it pre made before sticking in fridge she replied no they are made fresh when I picked it up it was in the fridge waiting so it had been made at least a hour before I picked up!! Have never had someone argue with me about a $11.25 salad she was very rude sorry but everyone has gnats,,, just wanted to give her a heads up not trying to get anything free as things are already way overpriced there anyway will never go back salad went straight to trash... horrible management!!!! With a very bad attitude! Check your food before eating it

Atmosphere: 1

Food: 1

Service: 1

Karen Smith

Best pizza in town along with the steak sandwich.

Larry Crain

First time getting back to Rocky's in a couple of years, forgot how good their pizza is. Local chain in this part of northeast Tennessee that is known for their good food. The wife and I ordered a 14 inch meat pizza and a 14 inch cheese bread with their awesome butter and garlic, enough leftovers for three additional meals for us. Give them a try, you won't be disappointed in the food, prices or service.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Pepperoni and Sausage

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