Great friendly service ! Everything was delicious, fresh, hot. 5☆☆☆☆☆
Atmosphere: 5
Food: 5
Service: 5
Dale Walker
At the drive-thru, I asked for a meal with 6 cheese krystals with a fruit punch slush to drink. After paying, I was informed that their slush machine wasn't working. So I asked if they had lemonaide or some other juice or punch and was told simple "NO". So, I ended up settling for a coke. The employee was not even close to friendly and acted like she was upset that I had chose to order and/or eat at their establishment. When they handed me my order, there was only 2 krystals in the bag with the fries. I pulled to the front and went in to get the order corrected and instead of trying to fix their mistake and make it right, they got an attitude. Additionally, I seen a sign for minute made lemonaide, which the employee said they didn't serve! Inside, I told them I don't care to pay for the other 4 krystals, even though they had got my order wrong. After getting a couple employees to come up to the front and handle it, they finally decided to make me the other 4 krystals. I'm guessing that since I had complained that my order was wrong, they took their time getting them to me (approximately 15-20 minutes). By the time I got the other Krystals and was able to eat, my french fries were ice cold and my drink was all but melted ice by that time. So, after approximately 25-30 minutes total and approximately $15 later, I had gotten a watered-down drink, cold fries, 2 cold krystals, and 4 warm krystals. I was lied to and had to deal with the employees attitude. This is the worst example of a restraunt I have ever seen. The employee's acted like they hated to be at work and hated me for stopping by to eat! Well, no worries! I will never stop there to eat again!!
Atmosphere: 1
Food: 2
Service: 1
Patricia Hampton
Staff was rude and very unorganized! Several people got the wrong order and ours was incorrect as well…. One gentleman waited so long for his order he ask for a refund and walked out. Staff didn’t apologize for the inconvenience or say thank you to one customer as we stood there for 30 minutes waiting on our food! Fry’s were good…. Outside of that it was pitiful.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Fries
Clayton Carey
Had to have one. Last time was 50 years ago.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Regular Krystal
mylinda sommer
Stacy was the greatest. Her customer service is top notch!
Atmosphere: 5
Food: 5
Service: 5
Mountain Clothier
Took me back to the old days.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 4 Krystals Combo
Joshua Sexton
Never answered the phone. Never does
Jerica Cavins
The food was fresh , & especially lom>I>I>. Knee c =d, mmmm
Didn't get all the items in the meal.
Atmosphere: 2
Food: 1
Service: 2
Great friendly service ! Everything was delicious, fresh, hot.
5☆☆☆☆☆
Atmosphere: 5
Food: 5
Service: 5
At the drive-thru, I asked for a meal with 6 cheese krystals with a fruit punch slush to drink. After paying, I was informed that their slush machine wasn't working. So I asked if they had lemonaide or some other juice or punch and was told simple "NO". So, I ended up settling for a coke. The employee was not even close to friendly and acted like she was upset that I had chose to order and/or eat at their establishment. When they handed me my order, there was only 2 krystals in the bag with the fries. I pulled to the front and went in to get the order corrected and instead of trying to fix their mistake and make it right, they got an attitude. Additionally, I seen a sign for minute made lemonaide, which the employee said they didn't serve! Inside, I told them I don't care to pay for the other 4 krystals, even though they had got my order wrong. After getting a couple employees to come up to the front and handle it, they finally decided to make me the other 4 krystals. I'm guessing that since I had complained that my order was wrong, they took their time getting them to me (approximately 15-20 minutes). By the time I got the other Krystals and was able to eat, my french fries were ice cold and my drink was all but melted ice by that time. So, after approximately 25-30 minutes total and approximately $15 later, I had gotten a watered-down drink, cold fries, 2 cold krystals, and 4 warm krystals. I was lied to and had to deal with the employees attitude. This is the worst example of a restraunt I have ever seen. The employee's acted like they hated to be at work and hated me for stopping by to eat! Well, no worries! I will never stop there to eat again!!
Atmosphere: 1
Food: 2
Service: 1
Staff was rude and very unorganized! Several people got the wrong order and ours was incorrect as well…. One gentleman waited so long for his order he ask for a refund and walked out. Staff didn’t apologize for the inconvenience or say thank you to one customer as we stood there for 30 minutes waiting on our food! Fry’s were good…. Outside of that it was pitiful.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Fries
Had to have one. Last time was 50 years ago.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Regular Krystal
Stacy was the greatest. Her customer service is top notch!
Atmosphere: 5
Food: 5
Service: 5
Took me back to the old days.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 4 Krystals Combo
Never answered the phone. Never does
The food was fresh , & especially lom>I>I>. Knee c =d, mmmm
Atmosphere: 5
Food: 5
Service: 5
Don't do it
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Great breakfast.
Atmosphere: 5
Food: 5
Service: 5
Quick service and decent food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Slider
Good place. Clean and friendly
Atmosphere: 5
Food: 5
Service: 5
My order was completely wrong. I also did a plan ahead order and still had to wait for 1/2 hour before I got my food.
Atmosphere: 1
Food: 1
Service: 1
Food was terrible. Threw most of it in the trash. Ordered junkyard fries but ended up with chili cheese fries.
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Cheese Krystal, Fries, Chili Cheese Fries, Regular Krystal
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