If there is 0 star , i will do that . Bad and rude customer service, i think her name is Winter , i don’t think starbucks or even Kroger or anywhere else should have hers as employee.
ly vo
Bad customer service
Eliana Choffin
Asked for a hazelnut coffee and got straight black coffee. All you have to do is your job. Doesn’t take much to put pumps into the cup.
Service: 1
Tana Holanova
Wow….probably the worst Starbucks I’ve ever been…. The employees…..wow
Atmosphere: 1
Service: 1
Dave Hayes
The staff couldn't be more uncaring and incompetent if they tried.
What a horrible location. Shop ANY local coffee shop instead, where the staff actually wants to make your drinks.
Atmosphere: 1
Food: 1
Service: 1
anna danyelle aldridge
I have never been told we dont brew coffee at a coffee shop! Employee stated they only brew in mornings. So why is the coffee shop even open
Alauna Redmon
I’m not one to complain at all about anything but I specifically asked for the smallest size and got the biggest one they had, I know some people may be happy with that but I am pregnant and not allowed as much caffeine so it really upset me. We had to pay even more for something I didn’t want. Normally I get what I ask for when I come but I’m guessing this girl just paid no absolute attention to what I said.
Atmosphere: 1
Food: 1
Service: 1
mikemH3981NV
Great service, great location. I’m grateful that this store finally opened! Have been seeing it over the hill for months. :)
Eva Noelle Weekley-Hatley
The coffee was cold, the food had a hair in it, the servers didn’t have anything and were impatient, and the atmosphere was crowded
Atmosphere: 1
Food: 1
Service: 1
Marcus Barrett
One employee was barely there and the other looked like she was on something…racing back and forth mumbling and twitching. It took forever to get my drink, and when I got it it was undrinkable. I tried to explain it to the employee but got nowhere. I just gave up and threw it away. The hotels in this area suck too. If you’re traveling, skip this town. Buyer beware.
Recently moved to Harriman and I was wanting Starbucks and I was so excited when I saw this one at Kroger. My husband’s and my drink were perfect and so tasty, will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Andres Vasquez
Just one people, to slow, the oven doesn’t work
Atmosphere: 2
Food: 2
Service: 2
John Roberts
High $$$ but good
Atmosphere: 4
Food: 5
Service: 5
Robyn White
Expensive but good and it need a value menu for broke people. I always have something Starbucks in my fridge lol
Vegetarian options: Desserts
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tall Mocha Latte with 3 Shots of Expresso, White Chocolate Mocha Chai Tea Latte Lemon Cake Pops
Emily Ashbrook
Huge shout out to the girl working by herself today around 1:15. She was slammed handled it so well. And to the people in line complaining about the wait, I’m sure they’re hiring!!
If there is 0 star , i will do that . Bad and rude customer service, i think her name is Winter , i don’t think starbucks or even Kroger or anywhere else should have hers as employee.
Bad customer service
Asked for a hazelnut coffee and got straight black coffee. All you have to do is your job. Doesn’t take much to put pumps into the cup.
Service: 1
Wow….probably the worst Starbucks I’ve ever been…. The employees…..wow
Atmosphere: 1
Service: 1
The staff couldn't be more uncaring and incompetent if they tried.
What a horrible location. Shop ANY local coffee shop instead, where the staff actually wants to make your drinks.
Atmosphere: 1
Food: 1
Service: 1
I have never been told we dont brew coffee at a coffee shop! Employee stated they only brew in mornings. So why is the coffee shop even open
I’m not one to complain at all about anything but I specifically asked for the smallest size and got the biggest one they had, I know some people may be happy with that but I am pregnant and not allowed as much caffeine so it really upset me. We had to pay even more for something I didn’t want. Normally I get what I ask for when I come but I’m guessing this girl just paid no absolute attention to what I said.
Atmosphere: 1
Food: 1
Service: 1
Great service, great location. I’m grateful that this store finally opened! Have been seeing it over the hill for months. :)
The coffee was cold, the food had a hair in it, the servers didn’t have anything and were impatient, and the atmosphere was crowded
Atmosphere: 1
Food: 1
Service: 1
One employee was barely there and the other looked like she was on something…racing back and forth mumbling and twitching. It took forever to get my drink, and when I got it it was undrinkable. I tried to explain it to the employee but got nowhere. I just gave up and threw it away. The hotels in this area suck too. If you’re traveling, skip this town. Buyer beware.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Recently moved to Harriman and I was wanting Starbucks and I was so excited when I saw this one at Kroger. My husband’s and my drink were perfect and so tasty, will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Just one people, to slow, the oven doesn’t work
Atmosphere: 2
Food: 2
Service: 2
High $$$ but good
Atmosphere: 4
Food: 5
Service: 5
Expensive but good and it need a value menu for broke people. I always have something Starbucks in my fridge lol
Vegetarian options: Desserts
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tall Mocha Latte with 3 Shots of Expresso, White Chocolate Mocha Chai Tea Latte Lemon Cake Pops
Huge shout out to the girl working by herself today around 1:15. She was slammed handled it so well. And to the people in line complaining about the wait, I’m sure they’re hiring!!
Atmosphere: 5
Food: 5
Service: 5
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