The food either comes out old as hell like the nuggets have sat a hour the burgers have been either burnt or raw no fresh cooked fries overly salted you cant taste anything but salt the staff are rude get angry at the customer for bringing back wrong orders and will try to tell you oh well and attempt to charge you for fixing your order and the one they got wrong. Scrappy atmosphere bad training bad food the entire store staff needs let go or retrained on a probationary period with a new boss
Atmosphere: 1
Food: 1
Service: 1
Dora Shean
Food was good and fresh.
Atmosphere: 4
Food: 4
Service: 4
PinpointR
Wendys last remaining burger that tastes like they used to!! Dave would be proud!
Atmosphere: 4
Food: 5
Service: 5
Noah Prosser
Service was good, burger was good but fries were stale, frosty tasted disgusting almost moldy…
Joey Lenz
When you charge $27 for 2 chicken tender meals I expect to get the sauces I asked for. If you are going to make me get my own drinks, have more than 1/3 of the freestyle working. Place was an absolute madhouse and it wasn't busy at all, I was the only person in the dining room for a to go order that I had to bag myself because it came out on a tray. Disgusting bathrooms with no changing table in men's or women's bathroom. No receipt given.
Atmosphere: 2
Food: 2
Service: 2
barbara taylor
Was the worst experience ever, rude person at the drive thru, could not even get all of our order.When i called the person either hung up on me or dropped the call. Would NOT recommend going to the Wendy's in Harriman,TN ever.
Food: 1
Service: 1
John Marquez
Frustratingly Closed at 7:30 p.m. My recent attempt to visit the Wendy's in Harriman was a complete waste of time. I arrived at the location on 1618 S Roane St at approximately 7:30 p.m., well within what I assumed would be normal operating hours for a fast-food establishment. To my surprise and frustration, the restaurant was completely closed. According to the official Wendy's website, this location is supposed to be open until 1:00 a.m. every day. Pulling into an empty, locked parking lot hours before the advertised closing time is the peak of bad customer service. There was no explanation, no sign on the door about unexpected early closure, just an empty building and a very disappointed customer. In an area where other fast-food options might be available later (some sources mention competitors are open until midnight or later), this unreliability makes it incredibly difficult to plan a meal. If you're considering visiting this Wendy's, I strongly recommend calling ahead to confirm they are open, as you cannot rely on their stated hours. My experience was defined by a total lack of dependability, and I will be taking my business elsewhere in the future.
Atmosphere: 1
Food: 1
Service: 1
Jerry Webb
Quick & a lot of fast but could use better deserts
Atmosphere: 4
Food: 4
Service: 5
NICK
This place sucks. They close the dining room early if they feel like it. Always missing food usually cold or old. Employees aren't friendly. Always pull you to the door to cheat on drive thru times.
This place needs a renovation and deep clean. Food did not smell right and had a hair in my French fries. Service was good very sweet people but not clean place.
Atmosphere: 1
Food: 1
Service: 3
Erin Donaldson
No changing table in the bathroom. The carpet was extremely old and nasty looking. The food was lacking in taste. Didn't get my tomato on my sandwich that I requested.
Atmosphere: 2
Food: 2
Service: 2
Michael Harris
They messed up my order took the mustard and mayo off in front of me, bathroom was a wreck and the frosty machine didn't work
The food either comes out old as hell like the nuggets have sat a hour the burgers have been either burnt or raw no fresh cooked fries overly salted you cant taste anything but salt the staff are rude get angry at the customer for bringing back wrong orders and will try to tell you oh well and attempt to charge you for fixing your order and the one they got wrong. Scrappy atmosphere bad training bad food the entire store staff needs let go or retrained on a probationary period with a new boss
Atmosphere: 1
Food: 1
Service: 1
Food was good and fresh.
Atmosphere: 4
Food: 4
Service: 4
Wendys last remaining burger that tastes like they used to!! Dave would be proud!
Atmosphere: 4
Food: 5
Service: 5
Service was good, burger was good but fries were stale, frosty tasted disgusting almost moldy…
When you charge $27 for 2 chicken tender meals I expect to get the sauces I asked for. If you are going to make me get my own drinks, have more than 1/3 of the freestyle working. Place was an absolute madhouse and it wasn't busy at all, I was the only person in the dining room for a to go order that I had to bag myself because it came out on a tray. Disgusting bathrooms with no changing table in men's or women's bathroom. No receipt given.
Atmosphere: 2
Food: 2
Service: 2
Was the worst experience ever, rude person at the drive thru, could not even get all of our order.When i called the person either hung up on me or dropped the call. Would NOT recommend going to the Wendy's in Harriman,TN ever.
Food: 1
Service: 1
Frustratingly Closed at 7:30 p.m.
My recent attempt to visit the Wendy's in Harriman was a complete waste of time. I arrived at the location on 1618 S Roane St at approximately 7:30 p.m., well within what I assumed would be normal operating hours for a fast-food establishment. To my surprise and frustration, the restaurant was completely closed.
According to the official Wendy's website, this location is supposed to be open until 1:00 a.m. every day. Pulling into an empty, locked parking lot hours before the advertised closing time is the peak of bad customer service.
There was no explanation, no sign on the door about unexpected early closure, just an empty building and a very disappointed customer. In an area where other fast-food options might be available later (some sources mention competitors are open until midnight or later), this unreliability makes it incredibly difficult to plan a meal.
If you're considering visiting this Wendy's, I strongly recommend calling ahead to confirm they are open, as you cannot rely on their stated hours. My experience was defined by a total lack of dependability, and I will be taking my business elsewhere in the future.
Atmosphere: 1
Food: 1
Service: 1
Quick & a lot of fast but could use better deserts
Atmosphere: 4
Food: 4
Service: 5
This place sucks. They close the dining room early if they feel like it. Always missing food usually cold or old. Employees aren't friendly. Always pull you to the door to cheat on drive thru times.
Atmosphere: 1
Food: 1
Service: 1
Totally average experience
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
This place needs a renovation and deep clean. Food did not smell right and had a hair in my French fries. Service was good very sweet people but not clean place.
Atmosphere: 1
Food: 1
Service: 3
No changing table in the bathroom. The carpet was extremely old and nasty looking. The food was lacking in taste. Didn't get my tomato on my sandwich that I requested.
Atmosphere: 2
Food: 2
Service: 2
They messed up my order took the mustard and mayo off in front of me, bathroom was a wreck and the frosty machine didn't work
Atmosphere: 2
Food: 2
Service: 2
Food was good along with the customer service.
Atmosphere: 5
Food: 5
Service: 5
I mean it's Wendy's! 😁
Atmosphere: 4
Food: 4
Service: 4
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