Chick-fil-A

6965 Cumberland Gap Pkwy, Harrogate
(423) 869-3446

Recent Reviews

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Customer who is a full time student there had a wallet stolen by an employee of this establishment in Feb (2026). The employee admitted to the theft. The police report was given to the manager that specifically details how the employee stole the wallet. This person is still working in a student facing position. Court is next week. Watch your transactions!

Service: 1

Gabe Mccarty

This location doesn't participate in the rewards program and has a limited menu because its on campus at LMU. The food was excellent fries were hot and the meal was accurate.

Atmosphere: 4

Food: 5

Service: 3

A Google User

Very rude. Did not like it and my food was wrong and undercooked, they were more then rude needs to be checked.

Atmosphere: 1

Food: 1

Service: 1

Adysen Thomas

Super kind, there was a misunderstanding with my order and the person taking orders upfront was super helpful in getting it sorted out!!

Atmosphere: 5

Food: 5

Service: 5

kent medlock

Great fresh food and a great Crew ..

Atmosphere: 5

Food: 5

Service: 5

Miya Olivia

It’s not about the food or anything, but apparently the manager likes to lie on employees now and get them fired. I will not be eating there anymore.

Atmosphere: 1

Food: 1

Service: 1

Linda Galloway

Good ,and quick service

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Chick-Fil-A Waffle Potato Fries

Louise R Whisenant

Great food as always! Happy employees make it nice!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich, Grilled Chicken Sandwich, Chick-Fil-A Waffle Potato Fries

Russ Schwerma

Always great service and food.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich, Dr Pepper, Grilled Nuggets Kid's Meal, Chick-Fil-A Waffle Potato Fries, Nuggets Kid's Meal, Chick-Fil-A Deluxe Sandwich, Chick-Fil-A Chicken Sandwich

Matthew Muse

I came here sometime ago and was ostracized for being a good father. Some guy behind the counter was putting me down because I was walking with my daughter and her friend. Did the guy behind take offense that I was keeping up with my kid and her friend and didn't want anyone to take advantage of them? Did he or a friend see my daughter and her friend out and have plans for them and got mad at me for being a wrench in their plans?I didn't deserve that and I will never be back here again.

Atmosphere: 1

Food: 3

Service: 1

Sharlet Evans

The waffle fries were the highlight. The sandwich was okay. I'm sure the university crowd probably loves it.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Waffle Fries

Cruising with the Clemons

Same as other chicfila, good food and good service.

Atmosphere: 5

Food: 5

Service: 5

Allyson Williams

Service is wonderful, food was great, and seating was clean!

Parking: Parking in front of the building.

Atmosphere: 5

Food: 5

Service: 5

Mary Lay

Very disappointed because I had a chic FIL a gift card they would not take at this location. I went ahead and used debit card but I don’t know why they wouldn’t be able to take a gift card the same way. They were all very nice and courteous. When I got home to eat it was like eating a jr sandwich bun was teeny for almost 13 I expected it to be a adult burger size. It was good but not worth the price imo

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: Chick

ThrillChampionTV

Incredible food, on the LMU campus, but allows everybody there.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Chocolate Shake

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