Handed me to wrong food at the window. Then came back and they remade my order. I get home and they forgot all of the sides. Won’t be back
Randy Hart
No eggs. Bumner breakfast
Atmosphere: 4
Food: 3
Service: 3
Mitzi Foust
Love the chicken! Great service too!
Jodi McDaniel
App isn't working they have phone set to go to fax machine it seems like they don't want customers
Atmosphere: 3
Food: 3
Service: 1
Dustan Bell
Myself and my family have enjoyed great southern food in this particular restaurant both old and new. Never had just outright bad service. Even if a little something has ever been wrong on an order, when I brought them back, the staff has always fixed me right up. One of the best employees I've been served by at this location is Ms. Stephanie. Whether it is slammed or slow, she has always gone above and beyond for folks. Me and mine are very thankful to those who work and run this place. Best Southern fast food chain in business says me. Thank y'all.
Atmosphere: 5
Food: 5
Service: 5
Zoe Burnett
Always forgets silverware, sauce, and drinks.
MyKids MyWorld
The manager was very nice. Someone in front of us has placed an order for a lot of chicken, so we had to wait on ours, which I did not mind. The chicken was fresh and hit. It was absolutely worth the wait.
Atmosphere: 5
Food: 5
Service: 5
greg huggins
Didn't get waited on so I left. I was the only one in line.
The food is good, but the service could use some work.
Greg Farrow
The young woman at the window was very rude, made fun of me when I was trying to find what to order from the menu board. It seems she may have been trying to get a laugh out of her coworkers at a disabled older man's expense. I don't go to Jack's often but I can tell this location has really gone downhill.
Atmosphere: 4
Food: 4
Service: 1
Lonnie Woodard
This place is absolutely horrible. Stood in line for 30 minutes while they continued to take orders just for drive thru. Never again….
Atmosphere: 1
Food: 2
Service: 1
Hayley Juneau
Cold food, called the store over 20 times they wouldn’t answer and when they do they hang up
Atmosphere: 1
Food: 1
Service: 1
Hunter Draganowski
I am very sad to give this place this low review. This place used to have better food and service than any other place in town, but they been on a downhill slope and have not bounced back. Today I was held in there much longer than needed because of a dispute between the workers. They really need to train their employees better in service and food.
Handed me to wrong food at the window. Then came back and they remade my order.
I get home and they forgot all of the sides. Won’t be back
No eggs. Bumner breakfast
Atmosphere: 4
Food: 3
Service: 3
Love the chicken! Great service too!
App isn't working they have phone set to go to fax machine it seems like they don't want customers
Atmosphere: 3
Food: 3
Service: 1
Myself and my family have enjoyed great southern food in this particular restaurant both old and new. Never had just outright bad service. Even if a little something has ever been wrong on an order, when I brought them back, the staff has always fixed me right up.
One of the best employees I've been served by at this location is Ms. Stephanie. Whether it is slammed or slow, she has always gone above and beyond for folks. Me and mine are very thankful to those who work and run this place. Best Southern fast food chain in business says me. Thank y'all.
Atmosphere: 5
Food: 5
Service: 5
Always forgets silverware, sauce, and drinks.
The manager was very nice. Someone in front of us has placed an order for a lot of chicken, so we had to wait on ours, which I did not mind. The chicken was fresh and hit. It was absolutely worth the wait.
Atmosphere: 5
Food: 5
Service: 5
Didn't get waited on so I left. I was the only one in line.
Food and service is usually good.
Great restaurant
Restaurantji Recommends
The food is good, but the service could use some work.
The young woman at the window was very rude, made fun of me when I was trying to find what to order from the menu board. It seems she may have been trying to get a laugh out of her coworkers at a disabled older man's expense. I don't go to Jack's often but I can tell this location has really gone downhill.
Atmosphere: 4
Food: 4
Service: 1
This place is absolutely horrible. Stood in line for 30 minutes while they continued to take orders just for drive thru. Never again….
Atmosphere: 1
Food: 2
Service: 1
Cold food, called the store over 20 times they wouldn’t answer and when they do they hang up
Atmosphere: 1
Food: 1
Service: 1
I am very sad to give this place this low review. This place used to have better food and service than any other place in town, but they been on a downhill slope and have not bounced back. Today I was held in there much longer than needed because of a dispute between the workers. They really need to train their employees better in service and food.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Big Jack Combo
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