Jack's Family Restaurant

520 E Main St, Henderson
(731) 989-5401

Recent Reviews

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greg huggins

Didn't get waited on so I left. I was the only one in line.

J M

Food and service is usually good.

Healing Hands Massage

Great restaurant

Marie Mcneal

The food is good, but the service could use some work.

Greg Farrow

The young woman at the window was very rude, made fun of me when I was trying to find what to order from the menu board. It seems she may have been trying to get a laugh out of her coworkers at a disabled older man's expense. I don't go to Jack's often but I can tell this location has really gone downhill.

Atmosphere: 4

Food: 4

Service: 1

Lonnie Woodard

This place is absolutely horrible. Stood in line for 30 minutes while they continued to take orders just for drive thru. Never again….

Atmosphere: 1

Food: 2

Service: 1

Hayley Juneau

Cold food, called the store over 20 times they wouldn’t answer and when they do they hang up

Atmosphere: 1

Food: 1

Service: 1

Hunter Draganowski

I am very sad to give this place this low review. This place used to have better food and service than any other place in town, but they been on a downhill slope and have not bounced back. Today I was held in there much longer than needed because of a dispute between the workers. They really need to train their employees better in service and food.

Atmosphere: 3

Food: 3

Service: 1

Recommended dishes: Big Jack Combo

Jay McGregor

Best bacon cheeseburger I’ve ever had . DAYUM 🔥

Atmosphere: 5

Food: 5

Service: 5

Kelly Wheeler

Jack's is always good food fast

Atmosphere: 4

Food: 4

Service: 4

william j. brundies

Their sausage, cheese and egg biscuit is very good.

Food: 5

Charles Kay

Great food. Same everytime we go . Burgers and onion rings and tater tots . All for 24 bucks. Great price and great food.

Atmosphere: 5

Food: 5

Service: 5

Dawn Smith

I cannot tell a lie...this was a greasy biscuit with some over fried chicken. But, I strangely liked it. Some of the stores are friendlier than others. Unfortunately, the interiors are rather disgusting. But, I go back for the flavor. Also, some good sweet tea.

Atmosphere: 2

Food: 4

Service: 3

Thomas Jones

If you plan on going to this particular Jacks, make sure you go through the drive thru, all they’re worried about is their drive thru times.

My family was meeting up her at Jacks to eat before going to worship and we got there an hour before we needed to leave there to make it to worship on time. I stood in line for 15 minutes, there were only 3 customers ahead of me. After the cashier took one order she would go help prepare the drive thru orders.
When I finally got to the front of the line, as I was giving the cashier my order she stopped me, closed out of the register and went back to helping serve the drive thru orders. I left, and went to the Wendy’s drive thru and came back.
The service is so poor here, that me leaving and going to get food at Wendy’s and coming back, I had my food faster than people who were in line ahead of me. Don’t bother eating in at this particular Jack’s especially if there’s a line in the drive through. They need to be taken off the list of “fast food” restaurants.

Service: 1

::

Paint peeling off the wall, exposing mold.
Gallon buckets of condiments sitting out on the counter from open to close.
Cashier couldn’t figure out whether to bag food or take orders.
Another team member was openly aggressive to other members and ready to cuss everyone out.
Line of 8 people waiting to place orders for 20 minutes while cashier ran around bagging window orders.
Man in front of me in line said “we’d like to order please” and she said “okay” and turned back to the window orders.
All this waiting because the window times are awful.
Now the window times and walk in times are both awful.
We ended up walking out.

Atmosphere: 1

Service: 1

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