Tropical Smoothie Cafe

4005 Lebanon Pike, Hermitage
(615) 915-2991

Recent Reviews

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KillerNova420 Plays

I’ve been in this store specifically more times to have an order fixed than I have to ORDER. Idk if the staff is that incompetent or if the establishment is poorly put together. Then the AUDACITY to ask for a tip at the register & online? Get a grip and pay ur employees better or something.

Food: 3

Service: 2

Carolyn Frazier

This was my first time here, Aryiah was amazing with suggestions & had great customer service! 10/10. I will be back.

Atmosphere: 5

Food: 5

Service: 5

Devonda Walsh

Acai bowl

Atmosphere: 5

Food: 5

Service: 5

S G

Editing to add that I received yet ANOTHER incorrect order.
It’s a gamble if you’re going to get what you ordered here. My order is only correct about half the time, I pay for extra toppings and they’re not added or there’s paper or something in my food. Frustrating to have no consistency at this location.

Atmosphere: 2

Food: 1

Service: 1

Nate

The young man working the morning of June 3rd was so genuinely kind and really made my day. Thank you!

Tramell Burks

This was absolutely the best experience ever they made my order just like I like it. If you guys are in this area, please I strongly encourage to please stop by this store. Great customer service skills, loving, caring, nice and clean. This is your go to store if you are in the area, I will be back and revisit this place.

Atmosphere: 5

Food: 5

Service: 5

stephen cain

Unsanitary! Watched employee wearing disposable serving gloves, walking around the store, not helping her coworkers, gossiping on the phone, and touching everything in sight with her gloved hands, including the top of equipment and the walls. When I saw her reach over and handle my flatbread, I jumped up and advised 1 of the 2 girls working that I didn't want the sandwiches I ordered because of what I had just witnessed. The young girl apologized and said she couldn't refund my online order. I asked if she would make my sandwiches instead of the other, and she agreed. Then, the center of this stores problem, the other unsanitary and lazy employee, marched up to the counter and literally started yelling at me. She denied touching anything...as she was holding the store phone in her gloved hand...brilliant. The dark-haired white lady was working her ass off. The young, kind, and hard-working black girl was great. The young black girl in pig tails, stomping around on the phone and gossiping and arguing with whomever, should be fired. Store managers, just ask your 2 actual working employees about the incident, and they'll tell you about it and who the problem employee was. If I go back and see that girl, I'll leave and not purchase from you. If she's gone, I have no problem with your other employees being polite and sanitary.

Food: 1

Service: 1

Michael Richardson

Very well prepared Dragonfruit bowl served in a clean environment with relaxing music. Line looked freshly stocked and the food was delicious. Great way to start the morning off.

Atmosphere: 4

Food: 5

Service: 3

Breonna Preston

Friendly customer service! Very good smoothie! They mixed it perfectly! Highly recommend this location.

Atmosphere: 5

Food: 5

Service: 5

Big Dog Jamicbeal

walked in ordered a bahama mamma with extra rocks, i happen to tip zero percent due to my job situation and upon discovery of this a certain employee grabs my 5 year old sister with leukemia and throws her in the “TROPICAL SMOOTHIE CAGE” and flushed the key down the sink, my sister is still trapped in the cage with no chance of escape slowly succumbing to her illnesses, prolly won’t be here again

Atmosphere: 2

Food: 4

Service: 3

Recommended dishes: Hummus Wrap

Samurai Nes

Love this place

River Robbins

The employees are always so friendly and the food and drinks are always delicious!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Baja Chicken Wrap

Erica Allbright

I love coming here for lunch lately. The food/smoothies are light on your stomach and it's delicious. The lady and gentleman that work here are always smiling and kind to customers. It's a calm environment and always clean. Just love it, hope it never changes!

Atmosphere: 5

Food: 5

Service: 5

CK Driskill

Outstanding smoothie shop! Great delicious options!

Food: 5

Service: 5

Danny Hart

Good stuff

Atmosphere: 3

Food: 5

Service: 5

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