Subway
447 Baker Hwy, Huntsville
(423) 663-8100
Recent Reviews
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Messed up my order, but the made it right in the end.
Atmosphere: 4
Food: 5
Service: 2
NEVER place an order online at this Subway as they will never get your order correct!! I purchased an already overpriced wrap for lunch today and 1/2 of the ingredients were missing. I feel like this is a scam and a fraud that they are running against those that order online. If you feel you want a sandwich from this Subway, I caution you to go inside to order.
Atmosphere: 2
Food: 2
Service: 1
Don't ever order online from this location. I ordered a cheesy, garlic crunch wrap and when I got back to the office to eat it, they didn't put the cheese or the garlic on the wrap. When I tried to call them, they wouldn't answer the phone. I have ordered online several times and they have NEVER given me what I ordered.
Food: 3
Service: 1
The sandwich marker was new and learning, but she was friendly and trying hard.
Atmosphere: 5
Food: 5
Service: 5
Came here on my lunch break to grab a quick bite to eat and left hungry and unsatisfied. Asked about a featured sandwich deal and wasn’t given any clear answers to what that entails only head nods. The person behind the counter started making the sandwich even tho I had only asked about it And when I corrected him and said I was going to order something else I was met with attitude and threatening demeanor I apologized even tho the misunderstanding was clearly due to lack of care and diligence . I ordered a chicken sub with cheese and was given the smallest amount of meat I have ever seen on a sandwich maybe two small pieces of chicken measuring less than an inch, I was basically charged for a bread sandwich! All because someone didn’t want to do their job to standard. I frequent subways and know the correct portion size, there is unequivocally no way the amount of chicken I was served was accurate only the person working behind the counter knows why this is. Additionally the tables were dirty, they only had 3 chip options available and displayed , my drink tasted watered down and the cookies were dried out and solid. Extremely disappointed that an owner of a subway chain could even allow the doors to stay open taking peoples money with this kind of service! I feel taken advantage of to the fullest extent .
Atmosphere: 1
Food: 1
Service: 1
The employees that open and close are great, always get my food right.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza Sub
They don’t ever answer the phone and they never get my order right and they literally didn’t put meat in my sandwich
Items were missing from my order
very poor customer service… employees seem just not to care. We will not be back…
Atmosphere: 1
Food: 3
Service: 1
Robert and Kyle always provide the best service and some of the best Subway sandwiches I've ever eaten. Always puts a smile on our face when we see them!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Ordered a meatball sub with extra meatballs and American cheese. Bread was hard and stale, employee put pepperoni on it when I didn't ask for it and then charged me extra. Will never return to this location.
Atmosphere: 1
Food: 2
Service: 1
Terrible food and service. Manager talked about poor working conditions and expected a tip for it. I told her to quit...
paid $20 just to have to come home & finish cooking my pizza in my own oven. the worker stated the oven wasn’t working well to another customer. if that’s the case, a manager needs to get the problem fixed. it’s not the employees fault because he did place it in the oven like four times. it STILL tasted frozen & was barely hot. dude was stressed out from having so many customers/online orders coming through with him on his own. he was trying to be friendly, but you could tell he was just over it & tired. get some help through lunch time & fix your oven ? Subway is getting too expensive to have halfway cooked food
Atmosphere: 1
Food: 1
Service: 2
Employees rarely read specific notes written when ordering through the app. Otherwise, it's a nice place to eat
Fast and friendly.
Atmosphere: 5
Food: 5
Service: 5
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