Arby's

15559 TN-13 S, Hurricane Mills
(931) 296-1955

Recent Reviews

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Johnathan Eldridge

Only problem is it sèms like there shake machine doesn't work quite often

Atmosphere: 5

Food: 5

Service: 5

Abigail Somerton

Their food was really good

Atmosphere: 5

Food: 5

Service: 5

Lane

First off the woman at the counter for some reason refused to let me have the meat and 3 deal because they didn’t have chicken and was really rude about it. Then she let me ORDER the chicken sandwich by itself. No where to sit down all the chairs are put up 5 hours before they close if they even close. Sandwich is ICE cold like it was in the refrigerator 10 out of 10 would not recommend unless you enjoy cold food and being yelled at. Also they were out of ALL of the sauce I mean come on no Ketchup, Arby’s sauce, or that horse something that I don’t even like.

Atmosphere: 2

Food: 1

Service: 1

Lee Power

This place was in a Feul center and was exemplary. Nice intelligent staff. Food was great.

Atmosphere: 5

Food: 5

Service: 5

Crystal

We tried the Gobbler meal and also the Steak nuggets. HIGHLY RECOMMEND BOTH ITEMS!!! Like having Thanksgiving meal again!! Great tasting, perfect texture! Steak has incredible flavor and needs no sauce!! Now to the staff, Highly recommend Andrew!! Great customer service and offered own thoughts on what we ordered!! Gladly we welcomed the input!! Great to have a young person excited to help us out!! Plus 10% off!! GO KC CHIEFS!! Thanks for great service and a wonderful meal Andrew!!12/5/2025!

Atmosphere: 5

Food: 5

Service: 5

Joy Barry Gilbreath

Rude staff. I was told by staff to go find condiments (mustard) with another vendor in the area.

Atmosphere: 4

Food: 5

Service: 1

Daniel Lowery

The longest wait, took almost 40 minutes. I asked about 20 minutes into my wait and they looked at me like I was crazy to wonder where my food was.

Atmosphere: 3

Food: 3

Service: 1

Anita Wilson

Good food

Atmosphere: 5

Food: 5

Service: 5

Michael Boyd

Fast service great food

Atmosphere: 5

Food: 5

Service: 5

Michael Isbell

Do yourself a favor and walk across the street to the log cabin. I gave this place 2 tries on 2 different stops. Both fails. They purposely skimp on the meat. Last time I got the phily cheese and it had tiny amounts of meat. Today I got the smokehouse brisket and same thing, one layer of meat. Certainly nothing like the picture. I called attention to it and the employee said they don't measure out anything. I said, you should.

Atmosphere: 3

Food: 4

Service: 2

Jay

I am writing to express my deep frustration and disappointment regarding the ongoing stereotypes and disrespect I have experienced as a man with a Black father. As a man with a German mother, I am tired of being subjected to narrow-minded stereotypes by the assumption of black men’s athletic success and tying it to one's racial background. An individuals worth are not dictated by the color of one’s skin or the racial background of one parent.

It's time to recognize that muscular men often have European maternal ancestry, just as many Black women understand that skinny Black men, often carry European paternal ancestry; such as, Englishman.

It's essential to acknowledge a fundamental truth. Flesh and life are created in a mother's womb. This biological reality is the incredible role that women play in bringing new life into the world. The significance of this is a powerful testament to the strength of mothers. We must recognize and respect this aspect of human existence, understanding that life begins and flourishes within the nurturing environment of a woman’s body.

Atmosphere: 1

Food: 1

Service: 1

Nick West

08/16/2025 Enter store and ordered &18 of food. The fountain drink was flat and I asked for new CO2. I was told to chose another drink after I had already paid for meal instead of given the opportunity with a sign before I ordered to chose and walk away. Manager refuses to notify customers of no CO2. My question is if they are hiding from the customer no CO2 what else are they hiding! I won’t be back!!!

Eddie Humble

The dining area is kind of messy, and one table is kept from wobbling by some old napkins. The staff was working very hard, but seemed to be short staffed. They were very polite and did a fantastic job overall. The good came out very quickly, the order was correct, and the total experience was very nice for a fast food restaurant. This team of folks here seemed like everybody was ready to be there and get every order taken care of with care and quality. If you're passing through and want a great place to stop by and get food this is it. There is also a fuel station and a cinnamon connected which makes for traveling very convenient.

Atmosphere: 5

Food: 5

Service: 5

Paulo R.

By far the worst customer service I ever had. People in a bad mood and no sense of customer service. Poor people work there and they hate their jobs.

Atmosphere: 2

Food: 2

Service: 1

Cory Henry

Great customer service from Matt and the crew

Atmosphere: 5

Food: 5

Service: 5

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