Arby's
15559 TN-13 S, Hurricane Mills
(931) 296-1955
Recent Reviews
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Fast service great food
Atmosphere: 5
Food: 5
Service: 5
Do yourself a favor and walk across the street to the log cabin. I gave this place 2 tries on 2 different stops. Both fails. They purposely skimp on the meat. Last time I got the phily cheese and it had tiny amounts of meat. Today I got the smokehouse brisket and same thing, one layer of meat. Certainly nothing like the picture. I called attention to it and the employee said they don't measure out anything. I said, you should.
Atmosphere: 3
Food: 4
Service: 2
I am writing to express my deep frustration and disappointment regarding the ongoing stereotypes and disrespect I have experienced as a man with a Black father. As a man with a German mother, I am tired of being subjected to narrow-minded stereotypes by the assumption of black men’s athletic success and tying it to one's racial background. An individuals worth are not dictated by the color of one’s skin or the racial background of one parent.
It's time to recognize that muscular men often have European maternal ancestry, just as many Black women understand that skinny Black men, often carry European paternal ancestry; such as, Englishman.
It's essential to acknowledge a fundamental truth. Flesh and life are created in a mother's womb. This biological reality is the incredible role that women play in bringing new life into the world. The significance of this is a powerful testament to the strength of mothers. We must recognize and respect this aspect of human existence, understanding that life begins and flourishes within the nurturing environment of a woman’s body.
Atmosphere: 1
Food: 1
Service: 1
08/16/2025 Enter store and ordered &18 of food. The fountain drink was flat and I asked for new CO2. I was told to chose another drink after I had already paid for meal instead of given the opportunity with a sign before I ordered to chose and walk away. Manager refuses to notify customers of no CO2. My question is if they are hiding from the customer no CO2 what else are they hiding! I won’t be back!!!
The dining area is kind of messy, and one table is kept from wobbling by some old napkins. The staff was working very hard, but seemed to be short staffed. They were very polite and did a fantastic job overall. The good came out very quickly, the order was correct, and the total experience was very nice for a fast food restaurant. This team of folks here seemed like everybody was ready to be there and get every order taken care of with care and quality. If you're passing through and want a great place to stop by and get food this is it. There is also a fuel station and a cinnamon connected which makes for traveling very convenient.
Atmosphere: 5
Food: 5
Service: 5
By far the worst customer service I ever had. People in a bad mood and no sense of customer service. Poor people work there and they hate their jobs.
Atmosphere: 2
Food: 2
Service: 1
Great customer service from Matt and the crew
Atmosphere: 5
Food: 5
Service: 5
I had a Philly cheesesteakish sandwich. It was terrible. Looked like it was chewed, swallowed and vomited on a piece of bread which was slumped over on one side and was very heavy with some type of sauce. Very disappointed.
Atmosphere: 3
Food: 1
Service: 4
Nicely redone interior. The staff were also friendly. The fryer was out the day we were there. We ordered other items that were not fried.
My daughter said the mac and cheese was great but wished they had a meal sized one. The rest of the food was fresh and tasty.
Atmosphere: 5
Food: 5
Service: 5
The food is good as usual from Arby's, but at least the person working the register now doesn't listen. I said two or three times I wanted a small shake and they ignored that and gave me a large shake for my diabetic wife.
Food: 5
Service: 1
Restaurantji Recommends
Usual good quality plus Arby's unique offerings like roast beef and curly fries, Two new sandwich offerings were available, with pulled pork and brisket, Both were hearty portions and perfectly seasoned. The ordering went perfectly and one staffer answered all of our questions about the two new sandwiches.
Food: 4
Service: 4
Don’t know why I got a burger but it was hair on it, fries weren’t good either . Threw whole meal out . And don’t like the energy either , not going back .
Atmosphere: 2
Food: 1
Service: 3
I don't know why Arby's doesn't always sell burgers. I hate Arby's with a passion and the only reason I ate here is because the other place had a 30 min wait and that burger was heavenly. I no longer hate Arby's.
Atmosphere: 5
Food: 5
Service: 5
Clean. Friendly staff.
Atmosphere: 4
Food: 4
Service: 4
For a restaurant inside a gas station, it's pretty good. I mean it's typical Arby's same food same high prices but it good for a change in travel food when your oing across country.
Atmosphere: 3
Food: 4
Service: 4
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