Horrible! Took forever for them to take our order, then had to repeat everything 3 times. Then had to drive around and wait another 15 minutes on food. Do not go to this restaurant!! Trust me!!
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Sauce
Susan Barnette
Starting in a nearby hotel so I ran through the drive through. No one in front of me, but they pulled me up and had to bring my order out. Got into my room and opened the bag and the sandwich looked like this, see picture. No cheese on sandwich all on paper. No sauce on sandwich, all on the paper. Very disappointed.
Food: 1
Service: 3
James w. Tims
Didn't receive my food in timely manner had to pull around to side door waited almost 20 minutes for my food then it was cold no sauce I asked for ..had to pull back through drive thru. Deal with a rude lady ..I will not be back ..to this place again very
Atmosphere: 3
Food: 3
Service: 3
Katricia Roe
Food was cold people were
Atmosphere: 1
Food: 1
Service: 1
Jacki Johnson
Drive thru very rude young lady. Aleays get beef n chedde. It was sloppy and roast beef tasted old and dry. Fries were cold and no napkins in bag, missing straw. She was rude when i asked for napkins and straw. She acted like she couldn't be bothered. Will Not go to this location ever
Atmosphere: 1
Food: 1
Service: 1
Stacy w
Just nasty !!! Served old meat that was hard ( roast beef and cheddar )
Atmosphere: 3
Food: 1
Service: 2
Tina Overbey
They are always very nice when I come through. I generally use drive thru and it is just easier for me. I always get their jalapeno bites as they are the only ones who have the bites filled with cream cheese and they are AMAZING.
Atmosphere: 5
Food: 5
Service: 5
Joel McCabe
Front manager is good. Runners tend to forget items on order. Food is tasty. Coupons are prevalent and frequent.
Atmosphere: 3
Food: 3
Service: 4
Randy Hart
Food took forever and was not e even
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Roast Beef
Troy Gurley
Ordered the new two can dine and the roast beef sandwich had laterally 2 slices of meat on it and was cold all the way through. The fries were cold and stale. The chicken is at least 4 hours old and not even warm. I also ordered a Big cheesy bacon burger and it is not done still pink in middle and cold all the way through.
I will go back but nothing amazing or special this visit. Fries were
Atmosphere: 4
Food: 4
Service: 4
leslie cantu
Delicious food, but service is very poor.
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Roast Beef
Darlene
We chose this Arby's in Jackson because we hoped it would be better than the other two in town. Oh how I wish I had taken a photo of my beef and cheddar. It was inedible. There is not an employee there - upper management, lower management, sandwich maker, janitor, rat, or rodent, who would have eaten that or served it to his/her family. Please remove photos from your menu. Please. Because the reality is these sandwiches are THROWN together, and are just impossible to eat. I understand it is difficult to get quality employees- especially post Covid. But this is way more than that. It is a poor management, poor training issues. I took two bites, then heated up Campbell's tomato soup. Now THAT'S bad. Getting over an illness, otherwise would have cooked. Have not had Arby's in nearly a year. Now I remember why.
Victoria Gentry
I had gotten the new burger and it was
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Roast Turkey Ranch
Lisa Arnold
We went through the drive-thru at the Parkstone location. We spent $23 on 2 Reubens and 2 orders of fries. The fries were good and that's why I have 2 stars. The Reubens were awful. There was no saurkraut to speak of, only enough meat for half a sandwich and very little dressing. The bread was also soggy. Absolutely the worst meal I have ever had at Arby's.
Horrible! Took forever for them to take our order, then had to repeat everything 3 times. Then had to drive around and wait another 15 minutes on food. Do not go to this restaurant!! Trust me!!
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Sauce
Starting in a nearby hotel so I ran through the drive through. No one in front of me, but they pulled me up and had to bring my order out. Got into my room and opened the bag and the sandwich looked like this, see picture. No cheese on sandwich all on paper. No sauce on sandwich, all on the paper. Very disappointed.
Food: 1
Service: 3
Didn't receive my food in timely manner had to pull around to side door waited almost 20 minutes for my food then it was cold no sauce I asked for ..had to pull back through drive thru. Deal with a rude lady ..I will not be back ..to this place again very
Atmosphere: 3
Food: 3
Service: 3
Food was cold people were
Atmosphere: 1
Food: 1
Service: 1
Drive thru very rude young lady. Aleays get beef n chedde. It was sloppy and roast beef tasted old and dry. Fries were cold and no napkins in bag, missing straw. She was rude when i asked for napkins and straw. She acted like she couldn't be bothered. Will Not go to this location ever
Atmosphere: 1
Food: 1
Service: 1
Just nasty !!! Served old meat that was hard ( roast beef and cheddar )
Atmosphere: 3
Food: 1
Service: 2
They are always very nice when I come through. I generally use drive thru and it is just easier for me. I always get their jalapeno bites as they are the only ones who have the bites filled with cream cheese and they are AMAZING.
Atmosphere: 5
Food: 5
Service: 5
Front manager is good. Runners tend to forget items on order. Food is tasty. Coupons are prevalent and frequent.
Atmosphere: 3
Food: 3
Service: 4
Food took forever and was not e even
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Roast Beef
Ordered the new two can dine and the roast beef sandwich had laterally 2 slices of meat on it and was cold all the way through. The fries were cold and stale. The chicken is at least 4 hours old and not even warm. I also ordered a Big cheesy bacon burger and it is not done still pink in middle and cold all the way through.
Atmosphere: 2
Food: 1
Service: 2
Restaurantji Recommends
I will go back but nothing amazing or special this visit. Fries were
Atmosphere: 4
Food: 4
Service: 4
Delicious food, but service is very poor.
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Roast Beef
We chose this Arby's in Jackson because we hoped it would be better than the other two in town. Oh how I wish I had taken a photo of my beef and cheddar. It was inedible. There is not an employee there - upper management, lower management, sandwich maker, janitor, rat, or rodent, who would have eaten that or served it to his/her family. Please remove photos from your menu. Please. Because the reality is these sandwiches are THROWN together, and are just impossible to eat. I understand it is difficult to get quality employees- especially post Covid. But this is way more than that. It is a poor management, poor training issues. I took two bites, then heated up Campbell's tomato soup. Now THAT'S bad. Getting over an illness, otherwise would have cooked. Have not had Arby's in nearly a year. Now I remember why.
I had gotten the new burger and it was
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Roast Turkey Ranch
We went through the drive-thru at the Parkstone location. We spent $23 on 2 Reubens and 2 orders of fries. The fries were good and that's why I have 2 stars. The Reubens were awful. There was no saurkraut to speak of, only enough meat for half a sandwich and very little dressing. The bread was also soggy. Absolutely the worst meal I have ever had at Arby's.
Food: 2
Service: 2