Employees smoking cigarettes right out front the front door. They need to walk to the dumpster, so disgusting that my kids had to walk past them to get into the restaurant.
Atmosphere: 1
Food: 1
Service: 2
Shelby Conard
came thru the drive thru she rushed me ordering was very rude when i got to the window my food was wrong and cold so i sent it back she brought back what was suppose to be the right order just for it to be cold and still not made correctly. poor customer service and food. go during the day the teenagers in there at night are very rude.
Atmosphere: 1
Food: 1
Service: 1
E B
Really terrible service. The people there are extremely rude and act like you are wasting their time to come as a customer. The food also was not at all fresh and terribly stale even for a burger king. Super shocked by the attitude of the people working there it's really Beyond The
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Nuggets, Cheeseburger
Randall Tidwell
2 hours it took to get my food i ordered online seriously 2 hours thanks for nothing this place is trash they should all be terminated
Atmosphere: 1
Food: 1
Service: 1
Bob Reginald
The randomly close beyond posted hours, they constantly take forever with simple orders, everyone you talk to has an additude and shows no respect at all, And even when they take forever to do your order, disrespect you because you arrived, they will still get your order wrong
Atmosphere: 1
Food: 3
Service: 1
Lindsay Boesel
After leaving the Burger King up north near Union because all the employees walked to the back when we came in and didn't return, these employees were actually present. Service was quick and friendly. Food was prepped when we ordered it. Food was great! The location/atmosphere could stand to be updated, but it's fine.
Atmosphere: 3
Food: 5
Service: 5
Bryan Wilson
I ordered a whopper combo thru door dash the dasher was amazing unfortunately I got a plain whopper not what I ordered I will never go to burger King again it's not hard to make a whopper but you choose not to make it right you deserve minimum wage if you can't do something simple make a sandwich right it's not rocket science
Biscuits were way undercooked and the sausage was old and tough
Atmosphere: 3
Food: 1
Service: 4
Shaun Mathias
I ordered in the app when I got to the restaurant I had to wait in line forever. When I got to the window I was given the totally wrong order and my food wasn't even hot. I won't go to this Burger King in Jackson again even though it's close to my daughter's house.
Don’t come here the wait is unreal. This has been the second and the last time.
Atmosphere: 1
Food: 1
Service: 1
Kathy Jackson
Very very very slow service, I did not stay
Atmosphere: 3
Food: 3
Service: 4
James Croswait
My wife went and got our food last night four Whopper Meals and two chicken meals and we were missing two of them so we tried to call up there several times when no one answered so she went back up there gave the lady at the window the receipt and told her what we were missing they took the receipt I told her to pull to the front she waited every 20 minutes and never got nothing she even got out of the vehicle and knocked on the door and you can see them in their standing and playing on their phones and laughing instead of giving the customer the food so we tried again today call and get hung up on and the doors are always closed so you can't go in so what are you supposed to do waste your money because you did not get stuff that you paid for that's not right this is a very bad Burger King they need to do better way better because this is uncalled for I will never go back here again unless they straighten it up because that's not right
Steven Poole
The food was hot and fresh!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper Patty
Lynnette Liseo
There seems to be a problem with home fries in the morning they're not letting them dry over the oil long enough sometimes. However service is usually good as well on occasion it seems like you're standing there yet they're taking care of the drive-thru people like three or four cars while you're still standing there and sometimes you could be the only one at the counter so I think that there's some how do you want to say management timing I guess maybe you know they make the people wait at the counter they're only allowing people to eat for 30 minutes and then they have to leave little taken by that also because I've never seen a restaurant do that to anybody anywhere at any time it's right on the door makes it tough if you want to go there after church or you know if you want to meet your friend and it's a mutual area and you both like Burger King kind of makes it tough to hang out to talk I mean you are eating as well so like I know a lot of seniors like to get together and they have their coffee and they Chit Chat they're not there for 30 minutes they're there for a little while those people that's probably the only time they get to even get out of the house I just don't understand the whole thing of the 30 minutes so I don't go there as much I used to go there 2 to 3 times a day now I only go there for an iced tea sometimes in all fairness for the hash brown thing I was talking about being too way too greasy the lady that usually does the mornings Marion is her name that place has a nice flow when she's there working and by no means is it her fault that she didn't know that the fries were that greasy so I mean we got to be fair with that it was the person doing the hash browns there are nice people and they have nice Crews the place is always clean and Staffing General as far as talking to customers have always been nice so I hope this is considered a good review cuz it is just a couple things bothered me which is not the employees it is I guess corporate the 30 minutes and then it's the one person doing the home fries in the morning they need to make sure they're properly through the process drip drying over the heat before they're put into dispense to the customers you cannot take those out anything out of a fry later and just throw it into the bin to let the other people at the counter or the window grab the food like that
Employees smoking cigarettes right out front the front door. They need to walk to the dumpster, so disgusting that my kids had to walk past them to get into the restaurant.
Atmosphere: 1
Food: 1
Service: 2
came thru the drive thru she rushed me ordering was very rude when i got to the window my food was wrong and cold so i sent it back she brought back what was suppose to be the right order just for it to be cold and still not made correctly. poor customer service and food. go during the day the teenagers in there at night are very rude.
Atmosphere: 1
Food: 1
Service: 1
Really terrible service. The people there are extremely rude and act like you are wasting their time to come as a customer. The food also was not at all fresh and terribly stale even for a burger king. Super shocked by the attitude of the people working there it's really Beyond The
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Nuggets, Cheeseburger
2 hours it took to get my food i ordered online seriously 2 hours thanks for nothing this place is trash they should all be terminated
Atmosphere: 1
Food: 1
Service: 1
The randomly close beyond posted hours, they constantly take forever with simple orders, everyone you talk to has an additude and shows no respect at all, And even when they take forever to do your order, disrespect you because you arrived, they will still get your order wrong
Atmosphere: 1
Food: 3
Service: 1
After leaving the Burger King up north near Union because all the employees walked to the back when we came in and didn't return, these employees were actually present. Service was quick and friendly. Food was prepped when we ordered it. Food was great! The location/atmosphere could stand to be updated, but it's fine.
Atmosphere: 3
Food: 5
Service: 5
I ordered a whopper combo thru door dash the dasher was amazing unfortunately I got a plain whopper not what I ordered I will never go to burger King again it's not hard to make a whopper but you choose not to make it right you deserve minimum wage if you can't do something simple make a sandwich right it's not rocket science
Food: 1
Great people
Good food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Wrap Spicy Wrap Honey Mustard Wrap
Biscuits were way undercooked and the sausage was old and tough
Atmosphere: 3
Food: 1
Service: 4
I ordered in the app when I got to the restaurant I had to wait in line forever. When I got to the window I was given the totally wrong order and my food wasn't even hot. I won't go to this Burger King in Jackson again even though it's close to my daughter's house.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Nuggets
Restaurantji Recommends
Don’t come here the wait is unreal. This has been the second and the last time.
Atmosphere: 1
Food: 1
Service: 1
Very very very slow service, I did not stay
Atmosphere: 3
Food: 3
Service: 4
My wife went and got our food last night four Whopper Meals and two chicken meals and we were missing two of them so we tried to call up there several times when no one answered so she went back up there gave the lady at the window the receipt and told her what we were missing they took the receipt I told her to pull to the front she waited every 20 minutes and never got nothing she even got out of the vehicle and knocked on the door and you can see them in their standing and playing on their phones and laughing instead of giving the customer the food so we tried again today call and get hung up on and the doors are always closed so you can't go in so what are you supposed to do waste your money because you did not get stuff that you paid for that's not right this is a very bad Burger King they need to do better way better because this is uncalled for I will never go back here again unless they straighten it up because that's not right
The food was hot and fresh!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper Patty
There seems to be a problem with home fries in the morning they're not letting them dry over the oil long enough sometimes. However service is usually good as well on occasion it seems like you're standing there yet they're taking care of the drive-thru people like three or four cars while you're still standing there and sometimes you could be the only one at the counter so I think that there's some how do you want to say management timing I guess maybe you know they make the people wait at the counter they're only allowing people to eat for 30 minutes and then they have to leave little taken by that also because I've never seen a restaurant do that to anybody anywhere at any time it's right on the door makes it tough if you want to go there after church or you know if you want to meet your friend and it's a mutual area and you both like Burger King kind of makes it tough to hang out to talk I mean you are eating as well so like I know a lot of seniors like to get together and they have their coffee and they Chit Chat they're not there for 30 minutes they're there for a little while those people that's probably the only time they get to even get out of the house I just don't understand the whole thing of the 30 minutes so I don't go there as much I used to go there 2 to 3 times a day now I only go there for an iced tea sometimes in all fairness for the hash brown thing I was talking about being too way too greasy the lady that usually does the mornings Marion is her name that place has a nice flow when she's there working and by no means is it her fault that she didn't know that the fries were that greasy so I mean we got to be fair with that it was the person doing the hash browns there are nice people and they have nice Crews the place is always clean and Staffing General as far as talking to customers have always been nice so I hope this is considered a good review cuz it is just a couple things bothered me which is not the employees it is I guess corporate the 30 minutes and then it's the one person doing the home fries in the morning they need to make sure they're properly through the process drip drying over the heat before they're put into dispense to the customers you cannot take those out anything out of a fry later and just throw it into the bin to let the other people at the counter or the window grab the food like that
Atmosphere: 3
Food: 4
Service: 4
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