Dairy Queen Grill & Chill

808 Vann Dr, Jackson
(731) 736-1139

Recent Reviews

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Richard Fredrich

My wife asked for a medium blizzard was charged for a large. Maybe if the girl at the counter was a little more concerned with the customer and paid a little more attention to them instead of her friend that was visiting her, she possibly could have gotten our order correct. I mean, there were only two items to our order. So I guess she got 50% or half of it correct. Way to go....NOT

Atmosphere: 1

Food: 2

Service: 1

Mya Ramirez

It was just okay? The food tasted like it was old and the chicken had a bunch of what tasted like cartilage in it. The ice cream machine was also down, which wasn't great but there were dilly bars so it wasn't all that bad. The seating in the restaurant seemed very skuffed and not really great. A lot of tables were dirty too even though it wasn't busy so that means it must have just been sitting there. Overall the service was great though, i don't know if I'd go back.

Atmosphere: 3

Food: 2

Service: 5

R Jackson

Worst run Dairy Queen in the country. ALWAYS out of bananas, and now closed at 7:30 with a sign that said their ice cream machine wasn't working.

Atmosphere: 1

Food: 1

Service: 1

tide9220

This Dairy Queen is open until 10 PM. We arrived at 9:30 PM, and were told that they had stopped selling ice cream because they had already started cleaning the ice cream machine. Why stay open until 10 PM if you stop selling your main products at 9:30 PM ?

HartRods

Had a refreshingly great experience at D.Q. today, the guy working the window was on point and had a great attitude!

Atmosphere: 5

Food: 4

Service: 5

Scarlet Swanner

The employees seemed like they didn't know what to do. Didn't seem to care about the customers. Orders were taking a while to get out to customers!

Atmosphere: 2

Food: 5

Service: 2

Amy Neely

Clean, cool dining area, friendly staff, and the food was hot, fresh, and delish!!

Atmosphere: 5

Food: 5

Service: 5

Ky Crutchfield

Proud 💙

Atmosphere: 5

Food: 5

Service: 5

Ann Faulkner

Love this place. Employess are the best! Manager is always making sure everyone is well taken care of!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Original Cheeseburger

Amanda Kendall

Amazing and friendly staff! Thank you! Will definitely go out of my way to go back!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Original Cheeseburger, Banana Split

Karole Gi

The lady on the order-com was so cheerful that I nearly jumped when she spoke. I've never heard anyone so clearly, nice!
I went out of my way to go to the Vann Drive Dairy Queen because they are always at the top .of their game.
The people are always very nice, professional, and mindful. I pull over and make calls or notes while I eat. They have even come out to my car to ask if the food was okay.
If you want Dairy Queen, this is the one. Food and service aside, the parking lot and building always looks so clean and fresh, they take care of the property, that's an indication that they take care of the inside too.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hamburger, Side of Onion Rings

Animus

Heifer refused to pass me the order thru drive thru and wanted me to come in while pouring rain

Victoria

Been there a couple times the last few weeks and food has been hot and fresh and service was delightful ?

Prefer this one over the north highland one!

Food: 5

Service: 5

Jorja Brown

The workers were on there phones, although they took our order they forgot a couple of things.

Atmosphere: 1

Food: 2

Service: 3

Joe Russ

Employees would rather sit and talk on the phone than take their customers order. To top it off, it was the manager. Just rude as can be. Highly recommend going on down the road to Freddy’s. Food is better and so is the service. I won’t make the mistake of coming back to this establishment.

Atmosphere: 1

Service: 1

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