Dunkin'
1560 S Highland Ave, Jackson
(615) 358-9549
Recent Reviews
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My family and I visited the establishment, but unfortunately, the service we received was not satisfactory. Despite waiting for approximately 15 minutes, we were not attended to or had our order taken by any of the employees.
Atmosphere: 1
Service: 1
Since this is the only that's near me I like them. But sadly I had to stop going when they kept messing up my coffee order
Atmosphere: 5
Food: 5
Service: 5
Thank for sitting and looking
Atmosphere: 5
Food: 5
Service: 5
Incredibly friendly staff really good service The coffee is all right
Atmosphere: 4
Food: 3
Service: 5
Very friendly
Atmosphere: 5
Food: 5
Service: 5
GREAT customer service. Came here for the Sabrina Carpenter cup, left with a smile. 3 employees working - all with wonderful attitudes. Raises in order! $$$
Atmosphere: 5
Service: 5
Donut very dry
Atmosphere: 5
Food: 3
Service: 5
I’ve been coming here since they first opened and it was great at first, but now it sucks. The website says that the store opens at 5AM Mon-SUN, and the app will even let you order at 5AM, but when you get there no one is there to make your order. The lights aren’t even on! I’ve had this happen MULTIPLE times. One time I tried to order at 5:50 in the morning and the worker was standing outside talking to her boyfriend or someone and told me they didn’t open until 6. That’s fine, but UPDATE THE HOURS, and make it to where we can’t order until 6! I won’t be back to this Dunkin location until it’s fixed. Also, even with a mobile order, you’re gonna be waiting 30 minutes for your stuff!
They are very slow and this is not the first time. Every day in the morning it is slow. You order and wait half an hour for a cup of coffee.
Service: 1
Great Service ! Friendly Staff ! Great vibe in the store ! Julie goes Above and Beyond !
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I've gone here since they first opened. Started out great. They have a high turn around of staff. This newest crew is rude and unwilling to make your drinks and food correctly. When you point it out they argue with you that the wrong item is in fact correct. I'm not sure I will continue going here.
The ladies I ordered from were very nice but it took like 20 minutes to get my order.
Atmosphere: 4
Food: 4
Service: 3
Doors locked during business hours and not answering the phone. Drive thru was open but my vehicle is too large to utilize it.
I love this Dunkin ❤️
Atmosphere: 5
Food: 5
Service: 5
My husband and I came through the drive thru today around 630 this morning. I must say it was a refreshing experience to have someone so happy and in a good mood so early in the morning. Ms. Haley keep up the wonderful attitude!
Atmosphere: 5
Food: 5
Service: 5
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