Krystal

1978 N Highland Ave, Jackson
(731) 668-3580

Recent Reviews

Randy Smith

Food sloppy and cold, not way I ordered and employees had bad attitude.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Cheeseburger

Diedra Fox

I went through the drive thru and ordered and then waited and the person taking the order Shouted" I Said Pull up" which did not happen and when she passed me my food is was incorrect and I was very nice and said "Mam this is not correct and she then told me that I ordered it that way" I said mam I am sorry but I asked for no cheese she snatched the bag and told me to pull up. I almost lost my cool....I am 49 years old and have never consumed cheese ever and I stated no cheese and I have always ordered it that way. I pulled up and a different person brought my food and said sorry about the women's attitude. The place is rude, and they seem pissed off that you are ordering food from them, I will never go back here again, I will tell my family and friends to never go there, RUDE and unprofessional. Lost me as a customer .

Atmosphere: 2

Food: 2

Service: 1

Big Jack

After covid the only service is drive thru. And the food tastes terrible I ordered sausage and eggs and grits the grits were gritty and oily not butter and the sausage seemed to be left over. I normally stop in there 2 times a month but since covid service is

Atmosphere: 1

Food: 1

Service: 1

Hunter Rice

You know you come here for a gut cleanser, you know it. It’s a good part why it’s been here all these years.It. Just. Works.Taco Bell is like a toss of a quarter, you might get something to puts you in the restroom for a hot minute but you come out unscathed, mostly.Krystal? Nah fam. You already went to therapy, cleared your weekend, have a cousin on standby to take you to the ER and a nurse on speed dial from JMCGH that won’t ask any questions, they know and are good about it, if things go south and by south I mean you are weeping and sobbing like a child, begging for your momma.After being delivered from Krystal Trial from the big G, you get up feel like you been baptized from the sickness of the loads of fast food you ate over the years. Go out in the world, pass Krystals, and salute them saying “thank you for the gut bomb”

Atmosphere: 4

Food: 3

Service: 3

Recommended dishes: Chili Cheese Pup, Burgers, Cheese Krystal, Chili, Junkyard Fries

MELISSA RIGGS

Drive thru lady was rude. I was asked to pull up and they would bring my food out. After 16 minutes I asked about my food and I was told not politely that they were still working on it. It took 21 minutes to get my food.

Atmosphere: 3

Food: 3

Service: 1

Josh Frohock

It's Krystal. For what it is, this place was great. Hit the spot

E L

Despite having a dining room, you can only go through the drive-thru. Their windows are cracked and dirty, and the employee taking the order did not know what was on their menu. Very poor service and atmosphere, with over-priced, cheaply-made menu items. I strongly recommend AVOIDING this "restaurant".

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Tots

jonathan koger

First time trying.... ??????

Atmosphere: 1

Food: 1

Service: 1

Michael Beaumont

I am sure the food is good, but there is no excuse to have your lobby closed at 4pm in the afternoon. Poor

Atmosphere: 5

Food: 5

Service: 5

RICHARD DALE JONES JR

I stopped by Krystal after a doctor's appointment in Jackson tn to grab lunch we don't have a Krystal in my town so anytime we are in jackson I make a point go and get me a sack full I love Krystals so much and the staff at the jackson location are awesome friendly people very helpful every time I'm in jackson tn I will be going to drop in love you guysParking: I was able to park in a handicap spot no problemWheelchair accessibility: I'm disabled and I have no problems at all entering this location

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese Krystal

Alyssa Richter

Very nasty inside and server was very rude and even tried to fight me this is the worst place I've ever been to absolutely

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Fries

James J

I can't say much about this place other than the folks there were really nice but, the food was mediocre at

Atmosphere: 5

Food: 2

Service: 5

Berk

Was there Friday 12.29.23 aprox 630 pm , the guy running window was super nice , patient , fast & friendly. They really deserve a special gift from DM , that crew was on point. I had just come from a doctors appointment and starving they filled me up .I will definitely be back for my Krystal burgers ?.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese Krystal

christie casteel

Always stop on the way through Tennessee to get our burger fix.

Atmosphere: 5

Food: 5

Service: 5

Fred Gentry

Burgers were lukewarm and extremely salty which is pretty bad coming from me cuz I love ❤️ salt couldn't even eat

Food: 1

Service: 1

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