Los Portales Mexican Restaurant

Fresh, hot, authentic dishes served quickly & with a smile. Our server was friendly and very attentive. We'll be back!

Vegetarian options: Chalupas, mushroom and spinach options along with mild pepper & chili dishes are all vegetarian dishes.

Wheelchair accessibility: Wheelchair accessible

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Street Tacos

This is one of the top three beautiful restaurants I’ve ever been to in my whole life. The decorations are incredible. Beautiful stained glass, oil paintings, Spanish tiles, light fixtures, murals, and so much more. Everything looks perfect and not a detail was missed. I wandered around both before and after our meal just looking at the place! And our service was excellent. However, I wish they spent as much effort on the food. Even for standard American Mexican format food, it was not good. We probably won’t return.

Atmosphere: 5

Food: 2

Service: 5

The place is very nice and with good service but the food and drinks are of very poor quality.

Atmosphere: 3

Food: 1

Service: 4

Great food, strong margaritas, great ambiance and good service. Would definitely return when back in town.

Atmosphere: 5

Food: 4

Service: 4

Los Portales has a versatile menu and great customer service. I'm always satisfied with my food choices and the margaritas are well made. I'll be visiting this restaurant again.

Atmosphere: 5

Food: 5

Service: 5

Wouldn’t feed it to my dog.

Atmosphere: 1

Food: 1

Service: 2

Always good!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chips and Salsa, Enchiladas Supreme, Burrito, Chimichanga, Chimichanga Plate

Everyone is courteous at this restaurant, except for one waiter,

Atmosphere: 5

Food: 5

Service: 5

I had one fish taco and one shrimp taco. They were both delicious and full of flavor. I have eaten at the other locations of Los Portales and I like this one best. The restaurant is beautiful, the service is excellent, and the food is always wonderful!

Atmosphere: 5

Food: 5

Service: 5

Always delicious!! Los Portales is the best Mexican restaurant in the area, hands down!

Parking: Lots of parking

Kid-friendliness: Kid friendly

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chips and Salsa, Taco Salad, Quesadilla, Cheese Dip, Fajitas, Chori Pollo

My husband and I were in town visiting friends, and they suggested this restaurant because of our love for Mexican cuisine. Based on our experience, we were NOT impressed, and no star (ZERO) would be a more accurate rating. First, I will start with the menu. Their menu options were limited. My husband wanted a spicy shrimp dish, but no spicy dishes were on the menu. He asked the waiter, and he said they had no spicy options. In all our years of dining at Mexican restaurants, this was the first one that did not have any spicy menu options. So, that was the first letdown. But the ultimate disappointment was when they turned off the lights in our section. We finished eating around 8:30 pm, and we noticed we were the only guest in our section, but we didn't think much of it because they didn't close until 10 pm. So, we continued talking with our friends. And all of a sudden, lights were turned off in the back of the section where we were seated. And 5 minutes later, they were placing the chairs on top of the tables just a few feet away from our table. By now, our waiter had stopped coming over, so we asked another waiter that was sweeping in that area if they were closing early, and he said "no", we do not close until 10 pm. And at that time, it was around 9:00 pm. And even though we were the only guest in that section, that was no reason for them to turn off the lights. And around 9:15, they turned off All LIGHTS but only in our section. Needless to say, we were not loud or unruly, just simply talking and enjoying our friends. Finally, we decided to leave. And as we made our way to the front, we noticed all the other sections still had lights on, even the sections that had no guest. So I asked for the manger and before I could even speak with her, our waiter appears and says to the manager that it wasn't him. That was shocking to hear. At this point, I felt the lights had been turned off deliberately. I tried to explain what had happened to the manager, but between her non verbal response and blank facial expression, it was loud and clear how much they value customers. Not once did she apologize or even seemed concerned at the rudeness that had just taken place. This was such a DISAPPOINTMENT! There has never been a time that I have ever experienced such disgust and rudeness before as a customer. Again, such a DISAPPOINTMENT. Do better!

Atmosphere: 1

Food: 1

Service: 1

Pretty bland and small portion for the price. Definitely another place that is cutting every corner they can. Salsa is basically canned tomato sauce. Also need to train the wait staff. Food should come out together.

Atmosphere: 3

Food: 2

Service: 2

Cool atmosphere I guess for Mexican. Food is decent, service is excellent. There are better values and better Mexican fare in town if you want better flavor.

Atmosphere: 4

Food: 3

Service: 5

The food at this restaurant is nothing short of amazing! Every dish bursts with flavor, showcasing the chef's talent and attention to detail. The appetizers set the stage perfectly—each bite was full of fresh ingredients, and the sauces were divine. I ordered the salmon for my main course, and it was cooked to perfection, flaky and tender, with a crispy skin that added the perfect contrast. The sides were just as impressive, especially the roasted vegetables, which were seasoned to perfection. Dessert was the perfect ending—a rich, decadent chocolate mousse that melted in my mouth. The quality of the food exceeded my expectations, and I can't stop thinking about it! Highly recommend!

Atmosphere: 5

Food: 5

Service: 5

Get the spicy cucumber margarita! Cheese dip is a 3 out of 5

Food: 4