McDonald's
1915 N Highland Ave, Jackson
(731) 424-3692
Recent Reviews
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I would like to shine a spot light on the manger Jason. Not only was is customer service wonderful while we were eating but he went out of his way to help us on Sunday afternoon when our tire went flat in the parking lot. It was very hot outside and he invited my children and I inside to stay cool, as well as offered us cold drinks. He also went above and beyond to check on my husband outside and offer him cold water while he worked on the tire. The kindness that he showed us was truly heartwarming. He made a very uncomfortable situation so much better. The experience at this location is one that we will always remember and be thankful for! Thank you Jason!! 5 stars to you and your team!!
Atmosphere: 5
Food: 5
Service: 5
The absolute worst food and service i have ever witnessed at McDonald's. I returned the food and got my money back. My thing is just because you are not in the nicest part of town doesn't mean your food and service have to be shitty. I made sure I contacted corporate to report how poor my food and service were. I give zero stars‼️
Atmosphere: 1
Food: 1
Service: 1
Gave my number to earn more points and she wouldn't let me use my already points to get a drink
Atmosphere: 1
Service: 1
Don't think I've ever had a correct order from this place. Just ordered a bacon mcdouble and I got a plain cheeseburger... not to mention it was cold and the fries were soggy. This is my last time eating at this locstion.
Atmosphere: 1
Food: 1
Service: 1
It was good
Atmosphere: 4
Food: 5
Service: 5
Staff does not have clue, front counter guy pants hanging to the ground, ignored everybody in the lobby to clean up a milkshake. Horrible management and smells bad inside
Food was cold and service was horrible waited 10 minutes at drive through for someone to take my order.
Food: 2
Service: 1
If you want to go to this McDonald's, you must accept that they treat you badly and give you the food they want. They make mistakes and then blame the customer.
Atmosphere: 1
Food: 1
Service: 1
Found a fried bug in my fries… it was cooked so that means it was in the fryer and all the fries that night and probably week were contaminated.
Atmosphere: 1
Food: 1
Service: 1
The dining room was dirty, the sanitizer beside the self order board is leaking everywhere. No order numbers on the board.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: World Famous Fries
Restaurantji Recommends
Always bums and people from off the street service slow order is always wrong they are so incompetent.
Atmosphere: 2
Food: 2
Service: 2
HORRIBLE management on whatever shift is at 4:30pm. COMPLETELY rude & uncalled for behavior towards customers with concern. Will be contacting corporate following this review.
Service: 1
I ordered a 4a mccrispy meal and I told them to add American cheese and I ask for it to be cook to order. When they came out with my order it wasn't fresh they didn't add my cheese and it wasn't fresh. My fries was cold as well and no one answers the phone when u try to complain. I'm glad I took pictures so i can show the manager!
I got my food fast thru the drive thru
Atmosphere: 5
Food: 5
Service: 5
Waiting was tooooo long
Service: 1
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