McDonald's

16 Stonebrook Pl, Jackson
(731) 661-9203

Recent Reviews

Melinda Langford

The inside, lobby was gross. The food they got our order wrong. They charged me for the specialty drinks (blue lemonade slush ) or something other, but then they said they didn't have anymore. But then claimed it was the same price as getting a normal drink/soda with the meals. Which it wasn't, and I got no extra cost refunded. The staff was rude, we waited 15+20 minutes inside for our order which was incorrect, while watching other customers leave with food who ordered after us. And on top of all of that, the staff was cursing, saying foul things while cutting up joking behind the counter as if my young children were not even present in the building sitting just 20ft away. I highly recommend going elsewhere to eat with your kids. I wish I had.

Atmosphere: 1

Food: 1

Service: 1

Victor L. Edwards IV

I hate to do this but this restaurant needs help bad they were backed up extremely bad and every table in the dining room was dirty customers had to clean off their own table just to sit down to eat. Please hire more help they need it please.

Atmosphere: 1

Food: 3

Service: 3

Heather

Would it kill your girl handing the food over to speak? So rude! Please teach your employees customer service!!!!!!!!! I was there today at around 5 pm. Young African American girl. Literally no words were spoken and yes I said thank you.

Stephanie Cook

Often the food is as expected. The place is clean enough, but service is slow and lines are long.

Atmosphere: 4

Food: 4

Service: 3

Tonya Jackson

So I go to this McDonald's often on my way to group study at church, for a vanilla latte and this happens every time!! Last night, I pulled up to drive thru, 1 car ahead of me. No one in other lane. The car ahead of me was there for literally 10 minutes! Then I pull up and it took them 5 mins to take my order of 1 lrg latte. Remind you 1 car ahead of me and they're order was $11.27 so they didn't order much! I sat there for another 10 minutes waiting to pay. I finally just left. After 25 minutes to only get my order in when it was not even busy, is uncalled for! This extreme wait line in drive thru happens to me every single time!! I can see it if they were busy, but there was only one car in line. I ended up going to a coffee joint and got a vanilla latte in less then 3 minutes!! I left home a half hour early expecting the wait, and was still late, but this was uncalled for AND avoidable. Manager there needs to be replaced or go back to training!! No one that works there gives a darn about their customers, they are always rude. Even though It's frustrating, I never treat them unkind, because I always think as if they are having a bad day or somethings broke down. I'm only reviewing this now because it happens All the time and the rudeness is uncalled for! In my opinion, it's worth the drive to go to a alternate location.

Atmosphere: 1

Food: 1

Service: 1

Tammy Adair

They never get the order correct.

Atmosphere: 3

Food: 2

Service: 1

Recommended dishes: Filet-O-Fish, Mcdouble

Suzette Jones

My husband ordered three bacon, egg, and Cheese biscuits in the drive thru. When he got home with them, there was no egg on any of them. We weren't charged for them but that's not the point. We should get what we asked for.

Atmosphere: 2

Food: 3

Service: 2

Tyler White

This has always been good I go there the food drinks.

Atmosphere: 4

Food: 5

Service: 5

Brenda Hall

Parking: Good safe parkingKid-friendliness: They have a inside play area and booster seats as well for the childrenWheelchair accessibility: They have inside tables as well as parking for the handicap

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger, French Fries, Chicken Sandwich

Esco Watson

Recently, this store has begun serving Sausage McGriddles consisting only of the sausage and bun; no egg or cheese. This has now occurred twice to me and who knows how many others. Check the contents before you pull away from the window.

Atmosphere: 2

Food: 3

Service: 2

Steven Privitt

Order on line before I left my house. And still setting here for 10 minutes. Drive thur works

Jessica Carter

It was McDonald's. I went through the drive through and the drive through people were exceptional. They did get my order mostly correct - giving me one extra biscuit. The food was not quite as warm as I would prefer but you can't win them all. :)

Atmosphere: 4

Food: 4

Service: 5

King Jay

Everything was fresh and welmade,,, excellent store !

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Filet-O-Fish

Steven “Verified” Nunnery

It's good at times. They have a habit of closing randomly. Sometimes they seem

Atmosphere: 4

Food: 3

Service: 3

aim fire deadho

Good service but the double big Mac was kind of plain

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