Sonic Drive-In

112 W University Pkwy, Jackson
(731) 512-1010

Recent Reviews

Sort by
Keisha Y

It used to be good but I have become disappointed lately. I ordered a medium chili cheese tot with ranch and chicken strip sandwich. The tots wasn’t even filled up. Look like a small was thrown in a medium carton. Ranch wasn’t in the bag but was on the receipt and when I asked for it , the girl in the drive thru window told me she would have to charge me for it and made it a big deal when it was clearly on the receipt! The sandwich was not warm , strips were old. They need to do better

Shrikant Jadhav

bad behavior with the customer
This is second time they placed wrong order to me n arguing with me and taking with me rude and disrespectful and she cut the call
Very bad attitude n bad experience with this store.

Angela Nickell

I ordered a BLT. Service was really fast
But, bread was cold and there were 3 tiny pieces of bacon. Enough to cover half the sandwich.

Karen Diebold

Ordered my items through the app. Took my money brought me the wrong things out and then they kept my money after I gave him the food back. The GM told me that he would go ahead and reverse that charge, then the manager just called me back and told me no that I had to call some 800 number to try and explain to them why I needed to get my money back. So that's called theft. In my opinion

Matthew Schwinn

Ordered ice cream, popcorn chicken, and a free large groovy fry at 7:15am.
It was out quickly, and fresh.

The mixins for the ice cream were perfectly distributed throughout, the fries were crispy, and the chicken was delicious.

Blake Weinberg

Excellent service ,great atmosphere, food is always perfect! I highly recommend eating here!💯✌🏻

Kay Harrington

We ordered 2 #1 cheeseburgers. When we returned to our home, discovered 2 chicken sandwiches. I was disappointed. I looked on line at the chicken sandwiches and it appeared they were too have tomatoes, etc on them. Mine did not have tomatoes on it and it was dry.

Sharon Moser

The drink mixes are usually off a bit. That is, if you even get the right drink. When I mobile order a coke, half the time I get a diet coke instead. Or the mix is so off that it is hard to tell exactly what it is. The burgers at this location have completely turned off my family's taste for them. Floppy, greasy, sloppy, piles of muck.
Their shakes and sundaes are the most consistently good things this location accomplishes.
But that's the food. The carhops are super nice, attentive, and deserving of my tips.

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: Lemonade, Corn Dog

Temesi Higgins

Great service smiling faces

Jeffery Barnett

Typical Sonic. Polite car hop and my slushie was great.

Atmosphere: 5

Food: 5

Service: 5

Mrs. Davis

Slushes are NEVER made correctly! I spoke with management personally but they still aren't made right. Either a flavor is missing or there is mainly ice & a squeeze of syrup

Atmosphere: 3

Food: 3

Service: 2

Honda915

Absolutely ridiculous bad service. Gave wrong order to us then mocked at the drive thru when asked to correct this. Literal children running the place here, will never come back and recommend you skip this location.

Atmosphere: 1

Food: 1

Service: 1

Jamey Lindsey

Great

Parking: Good

Kid-friendliness: Awesome place to take kids

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chili Cheese Coney, Honey BBQ Boneless Wings, Cheeseburger Combo, Popcorn Chicken, Chili Cheese Tots Mozzarella Sticks

Michael Dunn

Ordered some breakfast at 7am on the sonic app, someone came out around 7:30 saying the manager was late and that they haven't started in the kitchen yet. Waited until 8am and asking where's my food and they said they canceled it and asked me if I still want it. I mean they saw me out here waiting and didn't keep me updated on my food and then proceeded to ask me if I still wanted it after I asked them how much longer it's gonna take. I'll take my money elsewhere and don't recommend this sonic. Very unprofessional.

Atmosphere: 1

Service: 1

SorryImElevated

We came through the drive through for 2 drinks, some tots and a chicken sandwich. The sandwich that we received was at least 5 hours old. When we came to get a remake, instead of doing so they just attempted to redrop the sandwich in the oil and hand it back to us. We've sat here over 30 mins waiting in stall 24 for 1 sandwich. They need a new crew entirely

Atmosphere: 1

Food: 1

Service: 1

Loading...