Usually, order drives thru and have to wait every time. My orders are never right if I order through the app or on the speaker. Service is always poor at this location. I am giving them a 1 star just based on never having a good experience at this location.
Atmosphere: 1
Food: 1
Service: 1
Omar
Great service
Atmosphere: 5
Food: 4
Service: 5
Kayla Hopper
I’ve been giving this Taco Bell a chance since we’ve moved to Jackson in June because every time we have stopped by it’s been full or whatever was wrong was out of their control. We are all human so it’s understandable. However tonight they was not busy whatsoever they got my kids taco wrong so I brought it back just for them to give me the same thing again. I took it back after the third taco it was right. It seemed like the guy in the drive through was to busy on his phone and in another world. The line cook was nice though. I will not recommend stopping by this Taco Bell unless you want your order to be messed up.
Arin Jones
unfortunately taco bell always taste good but every time i come to this one i've sat here for over 30 mins, i've never been in and out, it's fast food, it shouldn't take that long, hopefully they get better employees soon.
Atmosphere: 1
Food: 4
Service: 1
Brandi Mays
Soo I really don’t like going to fast food places in the evening because unfortunately the customer service is not the best. So I say a little pray on the way and tonight was no different… I said my prayer …. Placed my order. The line was long .. I finally get to the window and she hands me the wrong drink… I tell her I didn’t order that drink… she says you didn’t order a large Mountain Dew… I said no I didn’t . I only ordered the strawberry freeze drink…. Then she reads my order out and says did I say no tomatoes and I said no I didn’t say that. So I give her my order and then she says yes this is the order and you didn’t order a Mountain Dew. I said no I didn’t. Then she calls some woman over and SHE ASKS ME AGAIN DID I ORDER A MOUNTAIN DEW AND I LOOKED AT HER AND SAID I TOLD HER SEVERAL TIMES I DIDNT ORDER A MOUNTAIN DEW. She go have the nerves to say ma’am I’m just trying to get the order right not once but at least 2 to 3 times. I proceed to put my elbow on the window of my truck and just look at her because at this point they are truly testing me. How many times can someone tell you they did not order a drink and how difficult is it to take the drink off and apologize and say it was a mistake. Do you think either of these women apologized one for getting the order wrong, two for being rude, and three for wasting my time going back and forth asking me if I ordered a Mountain Dew or not…. The answer is NO!!! Employees in customer service need to be able to simply apologize if you wrong and move on. So frustrating and it shouldn’t be when you are a paying for a service. And if you don’t like working in fast food … find another job. God bless
Service: 1
Freddie Smith
Maybe I was just extra hungry but it was really good. Seemed like more mat than normal and the lady at the window was very nice.
Food: 5
Service: 5
Richard Fredrich
The new manager, Tiffany, was incredible. Friendly, great personality, she made our food and she even took time to come over to our table to make sure everything was okay. After many disappointing visits and horrible food. Ms. Tiffany is a true blessing to this Taco Bell. Way too, go. Tiffany, you are a true blessing to the store and to Taco Bell.
Atmosphere: 5
Food: 5
Service: 5
Lettie Viars
When first arriving young lady unlocked door said Drive thru only tho time was 9:46pm so Lobby should of been open. So after getting in car. Pull up to drive thru lady came thru intercom welcomed us then young man came on over speaking told us it was mobile order or door dash only. Very Rude. Said Short Staff but there was 2 employees outside and looked like 2 maybe 3 employees inside. Not Professional.
Atmosphere: 1
Food: 1
Service: 1
Joy Jines
We order on kiosk waiting for food for 20 minutes or longer looked in kitchen the workers was standing around dancing boyfriend had to go to counter ask if they got our order they said working on something but ur sitting there dancing and on the phone this place is a joke a needs better management finally got food 30min later then mess up food
Atmosphere: 1
Food: 1
Service: 1
Glenn Wiley
My son and I stopped by here a few weeks back the guy that made our order purposely botched it. My 8 y.o. Son noticed no beans or rice in his burrito. We returned to Taco Bell and spoke with the Sup/Mang. Last night 7:44PM, order #218, the same guy made my son’s dinner and again purposely botched it. No one wants a 3” diameter burrito ball, so what else is this guy doing to people’s food? We paid for burritos and tacos, the company pays him, but he get happy messing up a little boy’s meal. Truly sad. I am NEVER going back here!!
Usually, order drives thru and have to wait every time. My orders are never right if I order through the app or on the speaker. Service is always poor at this location. I am giving them a 1 star just based on never having a good experience at this location.
Atmosphere: 1
Food: 1
Service: 1
Great service
Atmosphere: 5
Food: 4
Service: 5
I’ve been giving this Taco Bell a chance since we’ve moved to Jackson in June because every time we have stopped by it’s been full or whatever was wrong was out of their control. We are all human so it’s understandable. However tonight they was not busy whatsoever they got my kids taco wrong so I brought it back just for them to give me the same thing again. I took it back after the third taco it was right. It seemed like the guy in the drive through was to busy on his phone and in another world. The line cook was nice though. I will not recommend stopping by this Taco Bell unless you want your order to be messed up.
unfortunately taco bell always taste good but every time i come to this one i've sat here for over 30 mins, i've never been in and out, it's fast food, it shouldn't take that long, hopefully they get better employees soon.
Atmosphere: 1
Food: 4
Service: 1
Soo I really don’t like going to fast food places in the evening because unfortunately the customer service is not the best. So I say a little pray on the way and tonight was no different… I said my prayer …. Placed my order. The line was long .. I finally get to the window and she hands me the wrong drink… I tell her I didn’t order that drink… she says you didn’t order a large Mountain Dew… I said no I didn’t . I only ordered the strawberry freeze drink…. Then she reads my order out and says did I say no tomatoes and I said no I didn’t say that. So I give her my order and then she says yes this is the order and you didn’t order a Mountain Dew. I said no I didn’t. Then she calls some woman over and SHE ASKS ME AGAIN DID I ORDER A MOUNTAIN DEW AND I LOOKED AT HER AND SAID I TOLD HER SEVERAL TIMES I DIDNT ORDER A MOUNTAIN DEW. She go have the nerves to say ma’am I’m just trying to get the order right not once but at least 2 to 3 times. I proceed to put my elbow on the window of my truck and just look at her because at this point they are truly testing me. How many times can someone tell you they did not order a drink and how difficult is it to take the drink off and apologize and say it was a mistake. Do you think either of these women apologized one for getting the order wrong, two for being rude, and three for wasting my time going back and forth asking me if I ordered a Mountain Dew or not…. The answer is NO!!! Employees in customer service need to be able to simply apologize if you wrong and move on. So frustrating and it shouldn’t be when you are a paying for a service. And if you don’t like working in fast food … find another job. God bless
Service: 1
Maybe I was just extra hungry but it was really good. Seemed like more mat than normal and the lady at the window was very nice.
Food: 5
Service: 5
The new manager, Tiffany, was incredible. Friendly, great personality, she made our food and she even took time to come over to our table to make sure everything was okay. After many disappointing visits and horrible food. Ms. Tiffany is a true blessing to this Taco Bell. Way too, go. Tiffany, you are a true blessing to the store and to Taco Bell.
Atmosphere: 5
Food: 5
Service: 5
When first arriving young lady unlocked door said Drive thru only tho time was 9:46pm so Lobby should of been open. So after getting in car. Pull up to drive thru lady came thru intercom welcomed us then young man came on over speaking told us it was mobile order or door dash only. Very Rude. Said Short Staff but there was 2 employees outside and looked like 2 maybe 3 employees inside. Not Professional.
Atmosphere: 1
Food: 1
Service: 1
We order on kiosk waiting for food for 20 minutes or longer looked in kitchen the workers was standing around dancing boyfriend had to go to counter ask if they got our order they said working on something but ur sitting there dancing and on the phone this place is a joke a needs better management finally got food 30min later then mess up food
Atmosphere: 1
Food: 1
Service: 1
My son and I stopped by here a few weeks back the guy that made our order purposely botched it. My 8 y.o. Son noticed no beans or rice in his burrito. We returned to Taco Bell and spoke with the Sup/Mang. Last night 7:44PM, order #218, the same guy made my son’s dinner and again purposely botched it. No one wants a 3” diameter burrito ball, so what else is this guy doing to people’s food? We paid for burritos and tacos, the company pays him, but he get happy messing up a little boy’s meal. Truly sad. I am NEVER going back here!!
Atmosphere: 4
Food: 1
Service: 1
Restaurantji Recommends
The food was fine, but they got my order wrong even after I pointed out twice that it was wrong
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Mtn Dew Baja Blast Freeze
Came to Taco Bell today for lunch and had the pleasure of meeting Nay Nay! Best customer service ever!!!
Atmosphere: 5
Food: 5
Service: 5
I’ve been to many Taco Bell’s across the US but Nay Nay just gave us the most excellent customer service!
Can I get a hr number please I need to speak to someone about a issue I had.its about job position issue
Stood there waiting to be acknowledged only to be ignored. There were four workers there. It took about 20 minutes for someone to say anything
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