A five star review will easily be given if you return the Double Decker Taco for good!
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Chips and Nacho Cheese Sauce, Quesadilla, Cinnamon Twists, Nachos Bell Grande with Extra Sour Cream and Jalapenos, Mexican Pizza, Beefy 5-Layer Burrito w Steak
Mary Beth Collette
Arrived at the restaurant at 6pm and there was not another soul dining there. They refused to take our order in person and referred us to the kiosk. After that, it took a solid 20 minutes to then receive our food that they were asking us questions about. Again, we were the only people dining there and in the drive thru. After this long wait and confusing order kiosk situation, the Mountain Dew baja blast was watered down and absolutely disgusting. The party I was with dining there had been on the road for seven hours and just wanted a quality Baja blast and a warm burrito, neither of which they were capable of delivering. Our order was messed up and this was a bad experience. Also, it reeked of marijuana, but we were hungry and hauling big trailers, so we didn’t have many other options. 0/10
Atmosphere: 1
Food: 1
Service: 1
Benny Lucas
Drive through only, doors were locked
Atmosphere: 1
Craig Murphy
Absolutely the worst Taco Bell I’ve ever been to. Took 30 minutes and the order was still wrong.
Atmosphere: 1
Service: 1
Quinton Banks
Please stay away. THIS IS THE WORSE TACO BELL IN JACKSON.. RUDE CUSTOMER SERVICE.. LONG WAIT COLD FOOD.. I WISH THEY WOULD CLOSE THAT PLACE.. the lobby always close in the little Caucasian girl on nights rude af..
Atmosphere: 1
Food: 1
Service: 1
David McGlade
Worst customer service ever stood in line as the second person in line after 13 mins the person in from of me got to place order from that point I stood there as the only customer in line waiting for another 23 mins at which point I finally got graded by being told to use the kiosk informed her that I’ve already tried using it. It keeps glitching out when I select payment method told her I was just trying to order at the counter because I was paying cash So for the third time, place my order on the kiosk after another 10 minutes go by she confirms that it is not working correctly and redoes my order at the register At this point 46 minutes later I officially have an order number 17 Minutes later, I received my food after spending one hour three minutes at this, Taco Bell I watched two different workers. Take two separate smoke breaks each, but I was glad I finally at least had my food in hand. Cold is ice cream but at least I finally had it.
Dennis Vann
Not clean and poor stuff open my food and had black brunt stuff all over my food
Drive through is usually busier than the inside although it is near the highway
Atmosphere: 4
Food: 5
Service: 5
Justin Bullington
Fast
Wheelchair accessibility: Accommodating for sure
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla
Jim 238
Great Gringo food, but not authentic Mexican food. Taste good, filling and reasonable priced.
Atmosphere: 5
Food: 5
Service: 5
Beth Bullington
Wouldn’t know how good food is. Service sucks a big toe. Placed an online order and after 45 minutes it’s still trying to charge me again and says order received. Fast food my add
A five star review will easily be given if you return the Double Decker Taco for good!
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Chips and Nacho Cheese Sauce, Quesadilla, Cinnamon Twists, Nachos Bell Grande with Extra Sour Cream and Jalapenos, Mexican Pizza, Beefy 5-Layer Burrito w Steak
Arrived at the restaurant at 6pm and there was not another soul dining there. They refused to take our order in person and referred us to the kiosk. After that, it took a solid 20 minutes to then receive our food that they were asking us questions about. Again, we were the only people dining there and in the drive thru. After this long wait and confusing order kiosk situation, the Mountain Dew baja blast was watered down and absolutely disgusting. The party I was with dining there had been on the road for seven hours and just wanted a quality Baja blast and a warm burrito, neither of which they were capable of delivering. Our order was messed up and this was a bad experience. Also, it reeked of marijuana, but we were hungry and hauling big trailers, so we didn’t have many other options. 0/10
Atmosphere: 1
Food: 1
Service: 1
Drive through only, doors were locked
Atmosphere: 1
Absolutely the worst Taco Bell I’ve ever been to. Took 30 minutes and the order was still wrong.
Atmosphere: 1
Service: 1
Please stay away. THIS IS THE WORSE TACO BELL IN JACKSON.. RUDE CUSTOMER SERVICE.. LONG WAIT COLD FOOD.. I WISH THEY WOULD CLOSE THAT PLACE.. the lobby always close in the little Caucasian girl on nights rude af..
Atmosphere: 1
Food: 1
Service: 1
Worst customer service ever stood in line as the second person in line after 13 mins the person in from of me got to place order from that point I stood there as the only customer in line waiting for another 23 mins at which point I finally got graded by being told to use the kiosk informed her that I’ve already tried using it. It keeps glitching out when I select payment method told her I was just trying to order at the counter because I was paying cash So for the third time, place my order on the kiosk after another 10 minutes go by she confirms that it is not working correctly and redoes my order at the register At this point 46 minutes later I officially have an order number 17 Minutes later, I received my food after spending one hour three minutes at this, Taco Bell I watched two different workers. Take two separate smoke breaks each, but I was glad I finally at least had my food in hand. Cold is ice cream but at least I finally had it.
Not clean and poor stuff open my food and had black brunt stuff all over my food
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Wrap, Soft Shell Taco
Wrong order x2
It was OK.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Quesadilla, Soft Shell Taco, Double Decker Crunchwrap Supreme
They don’t sell lids for your food. Good luck
Restaurantji Recommends
Drive through is usually busier than the inside although it is near the highway
Atmosphere: 4
Food: 5
Service: 5
Fast
Wheelchair accessibility: Accommodating for sure
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla
Great Gringo food, but not authentic Mexican food.
Taste good, filling and reasonable priced.
Atmosphere: 5
Food: 5
Service: 5
Wouldn’t know how good food is. Service sucks a big toe. Placed an online order and after 45 minutes it’s still trying to charge me again and says order received. Fast food my add
Atmosphere: 1
Food: 1
Service: 1
Food was barely warm
Atmosphere: 2
Food: 2
Service: 3
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