Zaxby's Chicken Fingers & Buffalo Wings

222 Oil Well Rd, Jackson
(731) 300-4090

Recent Reviews

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Em Valaine

Overall just a bad experience food was hard burned i wouldn't eat here if you paid me too

Atmosphere: 1

Food: 1

Service: 1

David David

Took 50 minutes to get food today. All employees looked as if they were in a coma until Krista or Christine (not exactly sure of her name ) showed up to work. Food was regularly in the window from the kitchen and sat there with employees walking past. My order sat for several minutes in the window until I asked if the tray was mine. Yup.... it was. The food was not as warm as I would have liked. There was also a guy in the back walking with an open box of cookie dough. And....wait.... guess what happened? Most of the dough landed on the floor.

While waiting for my food with many other frustrated patrons, people were telling others entering through the door to go elsewhere for lunch. And....yes....many did.

If this is an example of Zaxbys everywhere....they will not be long for this world. I sure hope not.

***** Canned response from management.... more of the same.

Atmosphere: 4

Food: 3

Service: 1

Margarita Galvan

So bad waiting to much 😫 for my food for 30+ minutes

Atmosphere: 1

Food: 2

Service: 1

Will Roser

Must be short on employees waited 30 minutes for a 5 piece with fries. Gotta do better at lunch rush.

Dr. Nicole-Marie Westbrook

Can’t speak to the atmosphere because I went through the drive through. The manager was so handsome it made the food taste a little better. Oh he was also helpful!
My food was fresh and they doubled checked my food order was correct.
I will probably stick with the drive thru since that’s where I saw the muscled up manager but I will definitely be back next time I’m in town!

Food: 4

Service: 5

Jay mcphail

My chicken sandwich was so hard u could break a window with it. Had to try 3 different drinks before one tasted right. Worst one I’ve ever eaten at.

Atmosphere: 1

Food: 1

Service: 1

Kenyata Kenyata

Zensation salad no chicken no egg roll. Just nothing. This location is horrible. Go to another location.

Atmosphere: 1

Food: 1

Service: 1

Sonja Irons

Fresh food. Great customer service! I'm never disappointed.

Atmosphere: 5

Food: 5

Service: 5

Gavan Adriano

The traditional wings were super dry and sad. I asked for wimpy sauce on it, and they BARELY drizzle any sauce on it. I pay for extra sauce too, and they gave me like a small drop in a container... This is sad!

Atmosphere: 2

Food: 1

Service: 3

Lanae Tanner

The service was quick even though there was a long line. The food was hot and fresh. One of the best salads around. Wish they still had Mediterranean salad dressing.

Atmosphere: 5

Food: 5

Service: 5

Joel McCabe

Front service is borderline rude. Prep time for food is SLUGGISH. Food quality is fine. Try a different location for better chicken.

Atmosphere: 1

Food: 3

Service: 1

D Ez

Outstanding food. Took 20 minutes to get our meal. Too expensive.

Atmosphere: 3

Food: 5

Service: 3

Ky Crutchfield

Loaded fries not suppose to look like this... whats going on??? 😑

Atmosphere: 5

Food: 2

Service: 5

Jean Reditt-Kimble

I ordered my food 30 minutes before. I had to wait 30 minutes to get my food.

Atmosphere: 2

Food: 3

Service: 2

Richard Hodge

Prices could be cheaper

Atmosphere: 4

Food: 4

Service: 4

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Zaxby's Chicken Fingers & Buffalo Wings

222 Oil Well Rd, Jackson, TN 38305
(731) 300-4090