Zaxby's Chicken Fingers & Buffalo Wings

Waited in drive thru for more than 12 minutes as the cashier was in the bathroom and nobody else could take the payment

Atmosphere: 1

Food: 1

Service: 1

Geat chicken wings

Friendly , fast , hot , fresh , love it !!!

Atmosphere: 5

Food: 5

Service: 5

It was good... nothing was wrong it just wasn't GREAT. It's a little pricey.
We went thru the drive thru

Food: 4

Service: 5

Hair all in my grilled cheese

Atmosphere: 3

Food: 2

Service: 3

The food was good, the service excellent!

Atmosphere: 5

Food: 5

Service: 5

The chicken, I’m not even joking, tasted and smelled like cigarettes. We will not be back. Girls in the drive-thru were sweeties though!

Atmosphere: 2

Food: 1

Service: 5

Slowest fast food in Jackson lately. Chicken was greasy and tasted rubbery and… off, like they didn’t cook it long enough. I ordered online today and 30 minutes later, they still didn’t have time to cook it somehow. It is what it is I guess, but I’ll be a Slim Chickens guy from now on.

The food is always fresh in the daytime. The service is good as well.

Atmosphere: 5

Food: 5

Service: 5

Great place to have lunch with a Sister in Christ. Very friendly staff, clean restaurant and quick service. Fresh food.

Atmosphere: 5

Food: 5

Service: 5

We did have to pull up but we didn’t wait too long at all. Food was hot and delicious!

Atmosphere: 5

Food: 5

Service: 5

Overall just a bad experience food was hard burned i wouldn't eat here if you paid me too

Atmosphere: 1

Food: 1

Service: 1

Took 50 minutes to get food today. All employees looked as if they were in a coma until Krista or Christine (not exactly sure of her name ) showed up to work. Food was regularly in the window from the kitchen and sat there with employees walking past. My order sat for several minutes in the window until I asked if the tray was mine. Yup.... it was. The food was not as warm as I would have liked. There was also a guy in the back walking with an open box of cookie dough. And....wait.... guess what happened? Most of the dough landed on the floor.

While waiting for my food with many other frustrated patrons, people were telling others entering through the door to go elsewhere for lunch. And....yes....many did.

If this is an example of Zaxbys everywhere....they will not be long for this world. I sure hope not.

***** Canned response from management.... more of the same.

Atmosphere: 4

Food: 3

Service: 1

So bad waiting to much 😫 for my food for 30+ minutes

Atmosphere: 1

Food: 2

Service: 1

Must be short on employees waited 30 minutes for a 5 piece with fries. Gotta do better at lunch rush.