Y’all, I love Taco Bell, this is the absolute worst fast food location. The employees are always beyond rude and disrespectful, there is always immediate attitude and smart comments as soon as you pull up to the speaker. God forbid you have a question because it won’t be answered kindly. I work in customer service and even with all the silly questions it is my job to stay kind, as it is these employees to do the same for their customers. This is not the only issue with them. I have been to this location many times because I work in that direction and it’s quick and easy, with that I have never received my order correctly. Every single time, I have not received my full order, which is so inconvenient and costly. And when you go back for them to fix their mistake, they love to make it out that you’re trying to get a free meal off of them. Please Taco Bell switch up the management at this location!
Ella Johnson
DID NOT GIVE ME WHAT I ORDERED
DID NOT WANT jalapeño
Robert Natale
It is our go-to fast food restaurant because we like the food and it is the only place that three people can eat for under $20.
Patricia
Surely (I would hope) there's a minimum quota for how many pieces of potato need to be in the Spicy POTATO Soft Taco, and 3 cannot possibly be it.
Bandelyn Murr
I have lived here all my life and when I go to this Taco Bell, I have always used the drive through. It's been about a year or so since I have had anything from this location. I was with a friend on this visit and they wanted to go in to eat. We ordered and while my friend was filling our drinks, I went to choose a place for us to sit and every single table and chairs were dirty. I went to the napkin dispensaries to grab some so I could wipe off the table and chairs but there weren't any. I asked at the counter for some and if I could get a rag to clean with and the woman handed me some and said that she would be right out to clean the table. She did come right out and asked me which table we were going to sit at and quickly wiped it down but didn't do a very good job on the seats, I used the napkins to finish the job. While we were waiting for our food, I visited the restroom to wash my hands and as I went past the door leading into the kitchen, I slipped on the floor and almost fell. It was slick, like grease was on it. That's when I took a good look at the cleanliness of the place. The floors were absolutely nasty! I looked into the kitchen from the counter where you order from and the floor was dirty and had several piles of swept up dirt and trash here and there. Those floors haven't been swept in several days to a week and they haven't seen a mop in weeks to a month or more. When we got our food, they forgot two items on my friends order and they put sour cream on them, when they had requested no sour cream. They decided to eat them anyway because it took a while to get them. I took a bite of my taco pizza (smaller than I remember and thin), and it just didn't taste right. I ate almost half which was about 3 bites and decided to eat one of my tacos. I took a bite of the taco and it tasted like some kind of weird chemical. I took a second bite just to make sure and couldn't eat anymore. I asked my friend, without telling them that it tasted bad, to take a bite and tell me what they thought; they did and immediately spat it out and said that it tastes like bug spray. I couldn't eat anymore or even drink my drink because I worried about the cleanliness of the soda fountain. My friend couldn't believe that I ate what little I did, but I am one that can't stand to throw food away and will eat leftovers until it's gone. They convinced me to request a refund and I did . They refunded me the full amount of our bill, without hesitation or an apology. I will never go there again and I suggest that if you have only used the drive through, go in next time and take a good look around. I'm going to call their corporate office and let them know about this location.
Lynda Jenkins
Worst taco bell I have gotten food from. A Crunch Wrap Supreme was all lettuce. My husband had to look for meat. They said a crunch wrap should be a scoop. Well a scoop is less than a teaspoon. We had a side of guacamole which they call scoop was like maybe a teaspoon This was no SUPREME.
Paul Surcey
They always make my Mexi melts fire!!!! As a worker in food for nearly 15 years I find most these reviews to be untrue and purely from lazy people wanting a handout. I believe one even states they want something for their review lol!!! Thank you all for slinging the best Mexi Melts!!!
Cayla Roberts
Why does this location never warm their tortillas and serve cold tacos with cold cheese and warm meat. It’s gross 😂
Kayla Hamby
Literally 2 small pieces of chicken is what I got tonight when I stopped.... I stopped last night because my daughter wanted Taco and the tacos I got last night was the same way. The only reason I stopped tonight was cause it was something quick. One of the worst fast food in Jonesboro
Brosi
All bread, NO MEAT but maybe a teaspoon full. Very disappointing. Take your money else where. This is sad. Who runs the place?
I waited forever for my food. Only to get home to half of my order being in my bag!!
Rebekah Holcombe
Good food at great prices 😁
Atmosphere: 5
Food: 5
Service: 5
Anthony Tressler
Gotta grab your own cup. Employees are afraid of the front counter too so use the drive thru. MAKE SURE TO CHECK YOUR ORDER!!
Atmosphere: 4
Food: 4
Service: 1
Rod Fisher
Rarely ever a bad experience. My go-to Update 11/2024: Since covid, and every year since this Taco Bell has gotten progressively worse. I order two different combo boxes and four other items and get one bag with 12 items unmarked. And when we do figure out what is what, it looks like it was thrown together and "lightly portioned" to put it mildly. This has been happening for years now. I drive to Johnson City for Taco Bell now.
Atmosphere: 2
Food: 2
Service: 1
Karl Peter (KP)
Our favorite TB in the area (it makes a difference. Order with the app to earn points.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Crunchy Taco Supreme, Beef and Cheese Burrito
Y’all, I love Taco Bell, this is the absolute worst fast food location. The employees are always beyond rude and disrespectful, there is always immediate attitude and smart comments as soon as you pull up to the speaker. God forbid you have a question because it won’t be answered kindly. I work in customer service and even with all the silly questions it is my job to stay kind, as it is these employees to do the same for their customers. This is not the only issue with them. I have been to this location many times because I work in that direction and it’s quick and easy, with that I have never received my order correctly. Every single time, I have not received my full order, which is so inconvenient and costly. And when you go back for them to fix their mistake, they love to make it out that you’re trying to get a free meal off of them. Please Taco Bell switch up the management at this location!
DID NOT GIVE ME WHAT I ORDERED
DID NOT WANT jalapeño
It is our go-to fast food restaurant because we like the food and it is the only place that three people can eat for under $20.
Surely (I would hope) there's a minimum quota for how many pieces of potato need to be in the Spicy POTATO Soft Taco, and 3 cannot possibly be it.
I have lived here all my life and when I go to this Taco Bell, I have always used the drive through. It's been about a year or so since I have had anything from this location. I was with a friend on this visit and they wanted to go in to eat. We ordered and while my friend was filling our drinks, I went to choose a place for us to sit and every single table and chairs were dirty. I went to the napkin dispensaries to grab some so I could wipe off the table and chairs but there weren't any. I asked at the counter for some and if I could get a rag to clean with and the woman handed me some and said that she would be right out to clean the table. She did come right out and asked me which table we were going to sit at and quickly wiped it down but didn't do a very good job on the seats, I used the napkins to finish the job. While we were waiting for our food, I visited the restroom to wash my hands and as I went past the door leading into the kitchen, I slipped on the floor and almost fell. It was slick, like grease was on it. That's when I took a good look at the cleanliness of the place. The floors were absolutely nasty! I looked into the kitchen from the counter where you order from and the floor was dirty and had several piles of swept up dirt and trash here and there. Those floors haven't been swept in several days to a week and they haven't seen a mop in weeks to a month or more. When we got our food, they forgot two items on my friends order and they put sour cream on them, when they had requested no sour cream. They decided to eat them anyway because it took a while to get them. I took a bite of my taco pizza (smaller than I remember and thin), and it just didn't taste right. I ate almost half which was about 3 bites and decided to eat one of my tacos. I took a bite of the taco and it tasted like some kind of weird chemical. I took a second bite just to make sure and couldn't eat anymore. I asked my friend, without telling them that it tasted bad, to take a bite and tell me what they thought; they did and immediately spat it out and said that it tastes like bug spray. I couldn't eat anymore or even drink my drink because I worried about the cleanliness of the soda fountain. My friend couldn't believe that I ate what little I did, but I am one that can't stand to throw food away and will eat leftovers until it's gone. They convinced me to request a refund and I did . They refunded me the full amount of our bill, without hesitation or an apology. I will never go there again and I suggest that if you have only used the drive through, go in next time and take a good look around. I'm going to call their corporate office and let them know about this location.
Worst taco bell I have gotten food from. A Crunch Wrap Supreme was all lettuce. My husband had to look for meat. They said a crunch wrap should be a scoop. Well a scoop is less than a teaspoon. We had a side of guacamole which they call scoop was like maybe a teaspoon
This was no SUPREME.
They always make my Mexi melts fire!!!! As a worker in food for nearly 15 years I find most these reviews to be untrue and purely from lazy people wanting a handout. I believe one even states they want something for their review lol!!! Thank you all for slinging the best Mexi Melts!!!
Why does this location never warm their tortillas and serve cold tacos with cold cheese and warm meat. It’s gross 😂
Literally 2 small pieces of chicken is what I got tonight when I stopped.... I stopped last night because my daughter wanted Taco and the tacos I got last night was the same way. The only reason I stopped tonight was cause it was something quick. One of the worst fast food in Jonesboro
All bread, NO MEAT but maybe a teaspoon full. Very disappointing. Take your money else where. This is sad. Who runs the place?
Restaurantji Recommends
I waited forever for my food. Only to get home to half of my order being in my bag!!
Good food at great prices 😁
Atmosphere: 5
Food: 5
Service: 5
Gotta grab your own cup. Employees are afraid of the front counter too so use the drive thru. MAKE SURE TO CHECK YOUR ORDER!!
Atmosphere: 4
Food: 4
Service: 1
Rarely ever a bad experience. My go-to
Update 11/2024: Since covid, and every year since this Taco Bell has gotten progressively worse. I order two different combo boxes and four other items and get one bag with 12 items unmarked. And when we do figure out what is what, it looks like it was thrown together and "lightly portioned" to put it mildly. This has been happening for years now. I drive to Johnson City for Taco Bell now.
Atmosphere: 2
Food: 2
Service: 1
Our favorite TB in the area (it makes a difference. Order with the app to earn points.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Crunchy Taco Supreme, Beef and Cheese Burrito
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