McDonald's
7134 Oak Ridge Hwy, Karns
(865) 985-9500
Recent Reviews
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For you all to charge $1 more for orange juice and then give me orange juice that was OBVIOUSLY watered down is criminal. I don’t care if it’s $1, I paid for a product I did not receive and it tasted disgusting. You are lucky I didn’t notice when I still had time to turn around and come back.
Food: 1
Service: 1
Management had the worst attitude I have experience in a very long time. From the time I ordered my food until it was handed to me. I was informed by the person at the window the employee that was talking to me like that was the general manager. Absolutely unacceptable I work hard for my money and I spend it with your company just to be treated so badly. don't expect crew to act with great customer service if the general manager is absolutely horrible.
Atmosphere: 1
Food: 1
Service: 1
Clean and friendly
Atmosphere: 3
Food: 3
Service: 3
Busy, smaller new location closer to home. Food good. Cashiers still on training. Frequently our local Mc,ds ignore people inside at registers. So I have to holler.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Cheeseburger, Big Mac, Quarter Pounder Hamburger, Cheated Amount of Fries Supposed to Be Large
The ketchup area was all taped up gross looking like germs. There was Coke or tea splattered all over the drinking area the french fries were cold. The chicken nuggets were very, very dark. I was surprised they still had moisture to them. They must’ve not changed their oil in a while. The inside felt gross by far. This is not a good McDonald’s. I’ve been to a lot of McDonald’s and this one is pretty gross and I ordered dine and they put it to go. I was very not impressed with the food.
Atmosphere: 2
Food: 1
Service: 3
Ordered my food, came up to $29.99 gave them $40 took 3 of them to figure out the change was $10.01, after they gave me my food, ordered two frappes, heard the manager say they walk up to the counter and order this do they think this is Starbucks, well to answer no we don't, we would not get such a sorry attitude at Starbucks, would leave negative stars and will not be back
Atmosphere: 1
Food: 2
Service: 1
Food is usually correct, fresh and hot...but they never put napkins in the bag. I always have to ask.
Atmosphere: 4
Food: 4
Service: 3
They advertise things that “aren’t available”. But you can order it on the app for pickup unknowingly. When you complain to corporate about not getting what you paid for the rude manager will call you and scream at you and basically call you dumb because “there are signs on the drive thru window”. But I order curbside…. Not the customers fault you didn’t properly notify everyone. Take it off the app if it’s not available.
Aside from this if you do ever go inside it’s freakin disgusting and I don’t think they’ve cleaned the soda fountain in months. Stickiest grossest messiest McDonald’s I’ve ever been into.
Atmosphere: 1
Food: 1
Service: 1
They advertise things that aren’t available. When you complain to corporate about not getting what you paid for the Manager will call you and yell at you like a complete crazy person.
Food was ok, but everything else was awful.
The place is not clean at all. No napkins, no condiments, no hand sanitizer at the kiosk.
We have experienced this before at this location.
Clean it up and train your workers in customer service!
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Mobile ordered nuggets. Waited long enough to question life choices. Staff couldn’t find my order, turns out it was chilling (literally) on the counter. McMystery solved. Dinner: lukewarm disappointment.
Food: 2
Service: 2
Probably the shadiest McDonald's in the area. Don't recommend letting your kids work here, witnessed relentless bullying of a staff member here while the manger said nothing. Shame on Sondra & John Farris! Poor leadership!
Atmosphere: 1
Food: 3
Service: 1
Pretty good
Atmosphere: 4
Food: 5
Service: 4
It’s McDonald’s, it’s always hit or miss. This time it was good, food was fresh, hot and most of all correct.
Atmosphere: 4
Food: 4
Service: 5
This has to be by far the worst McDonalds experience on the planet i already never eat here because its so terrible but on a whim decided today may be alright, nope. Came in and nearly busted my ass on the slippery floor all food was wrong and had to continue to go up for something to be fixed. You all should just shut down
Atmosphere: 1
Food: 1
Service: 1
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