Hardee’s
2436 Jacksboro Pike, LaFollette
(423) 562-9061
Recent Reviews
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The Food Was Lousy , Cold , N Tasted Old Fries , Vy Rude Employess N Manager. Took 15 Min. To Come up 2 Front 2 take my Order .There Was 5 of them Goofing off N Acted like They Didn't Reconize me. Place Was empty , Wont Be Back..
Friendly staff and quick service, asked for no mayo and I had mayo on my sandwich but it won't kill me 👍
If I could put 0 stars I WOULD. Awful customer service. Manger that works the headset for the driveway ALWAYS has the worst attitude. Can’t call in and complain because it’s the MANAGER with the attitude problem. This Hardee’s is a complete joke
Great food always kind and fast
Breakfast plater
Luckily the biscuits are the only reason I will ever visit this location. The management there is horrible, constantly yelling, degrading their employees. I have even eaten in the dining area a few times, which was not very clean, and heard foul language coming from the kitchen area. I’ve seen the really busy and management just stands around yelling, on their cell phone or outside smoking. After talking to a couple of the workers, it’s a very toxic place to work. No positivity of any kind. One tells you to do it one way while another yells at you to do it another way ( from employees mouth). Then you have a lot of favoritism going on as there is a mother and daughter that work there as well as other family members. I think someone from corporate needs to make a visit. Also a health inspection wouldn’t hurt. Seen them take food off the line and eat it and I’m sure that wasn’t the first time. I am a Store manager myself (10 yrs) and I know how things should run, this isn’t it and it’s a disgrace to your company.o. Let me add that there is no I in team and when you have grown adults fighting over who’s dishes those are and that breakfast people will not wash lunch dishes and visa versa it’s not fun for customers to hear, esp when there is yelling and cussing from the management team , who should be an example. Joey the “manager” needs a class in management as she is no leader, has no customer service and lets them do whatever they eat, including not showing for work for days but still have a job or letting them do whatever and not follow policies. Do better Hardee’s. This location has some pretty bad issues
The food was cold the workers was just standing around talking and letting the people just stand in line for a little while and the pop taste very bad I’m not going back there I don’t think and the bathrooms are nasty and smells bad
My friend enjoyed his burger and fries.
There isn't much of an atmosphere because it's fast food. Lol. But I do have to say the front counter and dining area were clean and this is also the fastest Hardee's I've ever been to.
I’ve eaten at Hardee’s for breakfast across the country. If there’s one, we stop lol. This one was top notch, clean, fast service for Christmas Eve, and food on point!
Restaurantji Recommends
one rolled their eyes when I said to go.shes so rude and she had blonde,brown hair
Atmosphere: 1
Food: 1
Service: 1
Food was cold. Order was not correct.
Atmosphere: 1
Food: 1
Service: 2
Ordered through the mobile app, and when I arrived at the speaker, I told them I had a mobile order and let them know my name. I ordered biscuits and gravy & french toast sticks. Rudely, the girl spoke back through the speaker to let me know they they were "out of biscuits and gravy" and that they "discontinued the french toast sticks." If that was the case, why was I able to order these on their app for this specific location!? Anyways, being understanding, I asked how I could cancel my order through the app since it was already paid for. The girl at the speaker had no idea. I sat there for about 2 more minutes before she came back and spoke through the speaker again. I said again, "how can I cancel my order on the app to get my money back" and she said "I don't know, just pull around to the window to speak with my manager." I pulled around, and a super young girl came out to my car, took my phone and tried to cancel the order for me, but she could not figure it out either. I asked her if she could just cancel it through their system inside, and she said they couldn't. Mind you, I googled how to cancel a mobile order and it said to call the restaurant to have them do it through their system. The "manager" had no idea how to go about getting my money back, so she offered me the amount my order was straight out of her pocket in cash. Obviously, I did not take that, as that was her own money, but these workers need to be trained better incase something like this was to happen again, and the menu needs to be updated on the app too, because I wasn't even offered to order something else for the price or what I had ordered. They had no idea how to handle the situation. Long story short, do not order through the app if you don't want to receive any food nor your money back, and do not expect to receive any type of good service through these workers if something were to happen!
Service: 1
Done in is always a crap shoot here. Service is below par. Dining area is nasty. Always out of condiments, drinks, etc. Food is usually good and hot.
Atmosphere: 1
Food: 5
Service: 1
Not organized at all, slow to get food need more staff
Atmosphere: 2
Food: 3
Service: 2
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