This location is really bad. I have submitted complaints on chick-fil-a app under their cares/feedback/complaint section over bad experiences… almost 2 months ago… and have heard nothing bad yet. Whenever I have had (minor) issues with any other chick-fil-a location and report it (again, rare to have any issues) it almost always gets a response back by the next day. Sometimes even the same day. And as a company chick-fil-a is excellent about making things right and sending gratis coupons or something for the item(s) that were wrong.
This location is whatever the opposite of a diamond in the rough location would be. Your food will either be raw or burnt. No guarantee which. However there is a large guarantee that the employees will just be sitting around getting yelled at in the dirty lobby. Or yelling at each other. People don’t need to know your drama. Families with kids couldn’t stick around the screaming and had to leave versus dining in. Who knows if they are on break or not… But more can get done correctly by working together and not against each other. Until this location gets brand new management I can’t see anyone choosing to eat here more than the first time misfortune. There are more broken systems here than working. Dirty lobby by registers, dirty tables, dirty bathrooms, dirty parking lot… Yes, I wouldn’t have ordered food here if I had seen the poor despicable conditions first. I had a mobile (scan at table) order. Now? I have a lot of regret. Truly I will not stop spreading the word about those select locations that want to bring the reputation of a whole chain down.
Atmosphere: 1
Food: 1
Service: 1
J C
The pretzel sandwich was horrible. There was almost no chicken in it. All breading. The chicken fingers were ok.
Atmosphere: 4
Food: 1
Service: 5
Jason Tilley
Absolutely one of my favorite Chick-fil-A locations. The staff is friendly and fast and the food is always hot and delicious
Atmosphere: 5
Food: 5
Service: 5
michelle wil
Never have anyone standing at the counter in the morning. You have to wait 4-5 minutes before somebody walks up to take your order
Taniya Russell
I come to this chick-fil-a alot & their food & service is amazing i can NEVER complain!!
Atmosphere: 5
Food: 5
Service: 5
Doug Hennigan
Clean, quick, courteous & helpful. They got our large order for 8 perfect.
Bob Amundsen
Everybody Raves about chick-fil-a, but every time I go there the chicken is dry. Don't understand the hype
Atmosphere: 5
Food: 3
Service: 5
Odie Sam
This Chick-fil-A has so much bad reviews sad plz fix your salad with no bacon
Atmosphere: 1
Food: 1
Service: 1
ish show
Always adding bacon when you say no bacon they just don’t wanna make you new salad
Atmosphere: 1
Food: 1
Service: 1
Islam Iysheh
Bro put bacon on my salad again gonna be bad you see my name I hate it in dark I took bite I tasted something nasty. No pork in my food plz
What’s the point of mobile ordering if you still have to merge into the drive-thru line from the mobile order lane? It just creates confusion about whose turn it is, and the regular drive-thru line often doesn’t want to let the mobile orders in. Why have two lines if they’re treated as one?
That said, at least the food is still good.
Atmosphere: 2
Food: 4
Service: 2
Richard Finger
If you want chicken, this is the place to go. Also ck out there grilled chicken salad , FANTASTIC!
Atmosphere: 5
Food: 5
Service: 5
Super Saiyan
Opportunity for improvement: Please install ‘Drive-Thru’ and ‘Mobile-Thru’ signs on the two poles at the entrance to ensure they are secure and visible to customers.
Atmosphere: 4
Food: 5
Service: 5
David Christensen
Always good 👍
Atmosphere: 5
Food: 5
Service: 5
R B (SilverB)
Ordered a drive through. Tell me how in Sam’s hill can you mess up chicken strips and that’s what you specially make , sorriest chicken strips o have ever had, for a new location in a nice area!!! Never go back there
This location is really bad. I have submitted complaints on chick-fil-a app under their cares/feedback/complaint section over bad experiences… almost 2 months ago… and have heard nothing bad yet. Whenever I have had (minor) issues with any other chick-fil-a location and report it (again, rare to have any issues) it almost always gets a response back by the next day. Sometimes even the same day. And as a company chick-fil-a is excellent about making things right and sending gratis coupons or something for the item(s) that were wrong.
This location is whatever the opposite of a diamond in the rough location would be. Your food will either be raw or burnt. No guarantee which. However there is a large guarantee that the employees will just be sitting around getting yelled at in the dirty lobby. Or yelling at each other. People don’t need to know your drama. Families with kids couldn’t stick around the screaming and had to leave versus dining in. Who knows if they are on break or not… But more can get done correctly by working together and not against each other. Until this location gets brand new management I can’t see anyone choosing to eat here more than the first time misfortune. There are more broken systems here than working. Dirty lobby by registers, dirty tables, dirty bathrooms, dirty parking lot… Yes, I wouldn’t have ordered food here if I had seen the poor despicable conditions first. I had a mobile (scan at table) order. Now? I have a lot of regret. Truly I will not stop spreading the word about those select locations that want to bring the reputation of a whole chain down.
Atmosphere: 1
Food: 1
Service: 1
The pretzel sandwich was horrible. There was almost no chicken in it. All breading. The chicken fingers were ok.
Atmosphere: 4
Food: 1
Service: 5
Absolutely one of my favorite Chick-fil-A locations. The staff is friendly and fast and the food is always hot and delicious
Atmosphere: 5
Food: 5
Service: 5
Never have anyone standing at the counter in the morning. You have to wait 4-5 minutes before somebody walks up to take your order
I come to this chick-fil-a alot & their food & service is amazing i can NEVER complain!!
Atmosphere: 5
Food: 5
Service: 5
Clean, quick, courteous & helpful. They got our large order for 8 perfect.
Everybody Raves about chick-fil-a, but every time I go there the chicken is dry. Don't understand the hype
Atmosphere: 5
Food: 3
Service: 5
This Chick-fil-A has so much bad reviews sad plz fix your salad with no bacon
Atmosphere: 1
Food: 1
Service: 1
Always adding bacon when you say no bacon they just don’t wanna make you new salad
Atmosphere: 1
Food: 1
Service: 1
Bro put bacon on my salad again gonna be bad you see my name I hate it in dark I took bite I tasted something nasty. No pork in my food plz
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
What’s the point of mobile ordering if you still have to merge into the drive-thru line from the mobile order lane? It just creates confusion about whose turn it is, and the regular drive-thru line often doesn’t want to let the mobile orders in. Why have two lines if they’re treated as one?
That said, at least the food is still good.
Atmosphere: 2
Food: 4
Service: 2
If you want chicken, this is the place to go. Also ck out there grilled chicken salad , FANTASTIC!
Atmosphere: 5
Food: 5
Service: 5
Opportunity for improvement: Please install ‘Drive-Thru’ and ‘Mobile-Thru’ signs on the two poles at the entrance to ensure they are secure and visible to customers.
Atmosphere: 4
Food: 5
Service: 5
Always good 👍
Atmosphere: 5
Food: 5
Service: 5
Ordered a drive through. Tell me how in Sam’s hill can you mess up chicken strips and that’s what you specially make , sorriest chicken strips o have ever had, for a new location in a nice area!!! Never go back there
Atmosphere: 1
Food: 1
Service: 1
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